☆ International Standard 5-Star Hotels Close To The City Centre. ☆ Fine dining at some of China's most renowned restaurants. ☆ The Tiananmen Square, the Forbidden City & the Summer Palace & Great Wall. ☆ The Tai Chi class at The Temple of Heaven. ☆ Asian Local Cuisine cooking class. ☆ Terra Cotta Warriors and Horses Museum. ☆ Li River cruise from Guilin to Yangshuo. ☆ Shanghai The Bund.
Tour Code: USBC14
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
1) All tour packages include the round-trip international flights from New York City/ Los Angeles / San Francisco / San Jose / Seattle to China.
Departure Cities with additional airfare:
【Washington / Boston / Chicago / Houston--Depart Need Additional US$300】
【Atlanta / Austin / Charlotte / Dallas / Denver / Detroit / Memphis / Miami / Orlando /Fort Lauderdale/ Milwaukee--Depart Need Additional US$500】
【Oklahoma City / Philadelphia / Phoenix / Portland / Sacramento / San Antonio / San Diego/Las Vegas--Depart Need Additional US$500】
Land tour Only without round trip air ticket: 【-USD200 Minus】
2) All China domestic flights/Bullet Train, and ground transportation
3) Ground transportation between the cities ( BY BUS )
4) Hand-picked International Standard 5-star hotel accommodations with daily ABF
5) Sightseeing admission fees as listed on the agenda
6) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
7) Special cultural programs as specified in the schedule
8) Professional English speaking local tour expert
9) All tax and fuel surcharge
10)Mineral water on the trip.
11) Mandatory Service Charge & Tipping
12) UTOvacation's Travel Assurance Program ( Free Reschedule before 150 days prior to trip departure and before air tickets are issued )
1) Travel insurance
2) Any personal expenses
3) Tour Extensions and Optional programs
4) China Visa Fee
5) Single Supplement: USD 2000
ALL PRICES ARE IN USD
1） Initial deposit: USD$3000.00/pp at the time of booking.
(The USD$3000.00 deposit count towards the final payment)
2） Final Payment: 150 days prior to the trip departure.
Optional And Extension Programs
☆Since the seats are limited, We recommend you to choose those optional and extension programs with your booking together.
No Extra Deposit Payment.
Group Size【Small Group】:
☆ 2 -10 Each Departure Date.
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD 3000/Person.
☆ International Standard 5-Star Hotels Close To The City Centre.
☆ Fine dining at some of China's most renowned restaurants.
☆ The Tiananmen Square, the Forbidden City & the Summer Palace & Great Wall.
☆ The Tai Chi class at The Temple of Heaven.
☆ Asian Local Cuisine cooking class.
☆ Terra Cotta Warriors and Horses Museum.
☆ Li River cruise from Guilin to Yangshuo.
☆ Shanghai The Bund.
USA TO BEIJING
Fly to Beijing from the USA.
Arrive at Beijing airport, pick up and transfer to the hotel and check-in.
The Tiananmen Square, the Forbidden City, the Summer Palace (including the boat ride), Peking duck dinner at Dadong Restaurant.
Tian An Men Square: Located at the center of Beijing City and the midpoint of Chang'an Avenue is the remarkable Tiananmen Square, where you can visit the Tiananmen Tower, the Monument to the People's Heroes, Great Hall of the People, Chairman Mao Zedong Memorial Hall and see the National Flag raising ceremony.
The Forbidden City: Forbidden City, also known as the Palace Museum, and Gu Gong in Chinese lies at the city center of Beijing, and once served as the imperial palace for 24 emperors during the Ming and Qing Dynasties (1368 - 1911).
The Summer Palace: Being the largest and most well-preserved Royal Park in China, it greatly influences Chinese horticulture and landscape with its famous natural views and cultural interests, which also has long been recognized as 'The Museum of Royal Gardens'.
On your third day in Beijing, you will visit the Temple of Heaven and watch the morning exercises of the locals.
Special arrangement: The Tai Chi class at the Temple of Heaven. Then enjoy a rickshaw ride along Hutong and visit a local family.
Special arrangement: Enjoy an unforgettable cooking class with a local family.
The Temple of Heaven: The Temple of Heaven was the place where emperors of the Ming Dynasty (1368 - 1644) and Qing Dynasty (1644 - 1911) held the Heaven Worship Ceremony.
Hutongs: Hutong is the name given to a narrow lane, alley, or small street between rows of single-storey Siheyuan dwelled by Beijingers in the past. When viewed from the air the interlaced lanes resemble a maze or a chessboard with delicate gardens, fine rockeries and ancient ruins which makes them a wonder in the world.
The Great Wall- Mutianyu section (including the round way cable). Take a moment to enjoy the picturesque photo stop at the Bird’s Nest and Water Cube. Then venture to the legendary Kung-Fu Show at Red Theatre.
Special arrangement: Interact with the trainer and performers before the Kung-Fu Show.
The Great Wall: The Great Wall of China, one of the greatest wonders of the world was listed as a World Heritage by UNESCO in 1987. Just like a gigantic dragon, it winds up and down across deserts, grasslands, mountains and plateaus, stretching approximately 21,196 kilometres from east to west of China.
Beijing - Xi'an
Transfer to the airport and fly to Xi’an. Your first stop will be a visit to the Xi’an Ancient City Wall, the Small WildGoose Pagoda
Special arrangement: Experience Chinese calligraphy. Muslim Street.
Xi’an Ancient City Wall: Xi'an City Wall is the most complete city wall that has survived in China, as well as being one of the largest ancient military defensive systems in the world.
Visit the Terra Cotto Warriors and Horses Museum.
Special arrangement: Learn how to make the little statues at the art workshop. Enjoy the dumpling banquet and the Tang Dynasty Singing and Dancing show.
Special arrangement: Enhance you're culinary skills and learn how to make the dumplings before the banquet.
Terra Cotto Warriors and Horses Museum: Being one of the most significant archeological excavations of the 20th century and a UNESCO World Heritage Site, the Terracotta Army is a must-see for every visitor to Xi'an. Originally the ancient funerary project for Emperor Qin Shi Huang, the Terracotta Warriors China are now displayed in a live museum built on the site, officially named Emperor Qinshihuang's Mausoleum Site Museum, showing the life stories of the emperor and the once-powerful Qin Empire (221 – 207BC) in those days of pomp and vigour.
Transfer to the airport and fly to Guilin and visit the Reed Flute Caven and enjoy the evening with a cruise around the four lakes.
Reed Flute Cave: As a brilliant Karst cave marked on almost all travel itineraries, Reed Flute Cave got its name from the verdant reeds growing outside it, with which people make flutes.
Enjoy the Li River Cruise then shop at your own leisure at the West Street.
Li River: The Li River cruise from Guilin to Yangshuo is the centrepiece of any trip to northeastern Guangxi Province. Gorgeous Karst peaks give you surprises at each bend of the limpid river under the blue sky. Water buffalo patrol the fields, villagers reap rice paddies, school kids and fisherman float by on bamboo rafts. With its breathtaking scenery and taste of a life far removed from the concrete metropolis, the scenery along the river is one of China's top tourist destinations.
West Street: West Street is the oldest street in Yangshuo with a history of more than 1,400 years. Situated at the center of Yangshuo County, the street has become, since the 1980's, a window of eastern and western culture and the biggest 'foreign language center' in China.
Special arrangement: learn how to make bamboo fans at Fuli ancient town & experience the farm work and enjoy the lunch at the local farmer’s house. Enjoy the Yulong River Bamboo-Rafting in the afternoon.
Yangshuo- Guilin- Shanghai
Transfer to Guilin airport and fly to Shanghai, pick up and visit the Bund, the Shanghai XinTiandi former French Concession Area.
The Bund: also called Waitan, is a famous waterfront on the west bank of Huangpu River and regarded as the symbol of Shanghai. The Bund with its charm as a bustling metropolis combining the century-old history traditions with futuristic features is a must-see attraction.
Visit the Yu Garden and the City God Temple Bazaar. Shanghai Museum. On this final day of the tour a Farewell Dinner will be arranged in the RIVIERA SONGHELOU Restaurant, you can also enjoy the Bund night view from the restaurant.
Yu Garden: is a classical garden which is a must-see attraction in Shanghai, it contains all elements that a classical Chinese garden should have. The pavilions, halls, rockeries, ponds and cloisters all have unique characteristics.
Shanghai Museum: Shanghai Museum is a large museum of ancient Chinese art. Its style and presentation surround visitors with artifacts demonstrating ancient wisdom and philosophy.
Enjoy the free day.
After breakfast, transfer to airport for your flight home.
Hotels & Flights
Beijing: Sheraton Hotel Beijing / similar
Xi'an: Sheraton Hotel Xi’an / similar
Guilin: Sheraton Hotel Guilin / similar
Yangshuo: Yangshuo Green Lotus Hotel / similar
Shanghai: Sheraton Hotel Shanghai / similar
*UTOvacation reserve the right to confirm the airlines below:
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Air China:
☆ Air Canada:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum of 2 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed
Infant under 2 years old
100% of adult tour fare
We don't suggest people bring Infants under 2 years old to participate on this tour
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service：
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the rights to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
* Ginkgo nuts banquet including the BBQ pork with Ginkgo nuts
* Stew duck soup with Ginkgo nuts.
* Beer Fish cuisine
* Shanghai Dim sum
* Shanghai cuisine at RIVIERA Songhelou RESTAURANT
* Special dish: Squirrelfish.
This trip requires a Chinese Visa for USA & CANADA passport holders.
* UTOvaction's China Visa Service is USD$230Per Person for American Passports.
*If you have selected the visa application service in your booking, we will contact you 60-150 days prior to trip departure for your application.
Please call 1-855-526-1286 or email email@example.com for any inquiry.
Before You Go
China is an exciting and thrilling tourist destination. There are a few key things you need to keep in mind when traveling in China.
Check the weather of your destination a week before your trip and get a sense of the clothes you'll need to pack. Determine the purpose of your trip and decide what to pack. Make a packing list and mark the number according to the importance. Leave keys, your contact information and a copy of your travel itinerary to family or friends.
China Picking List
We suggest travelers pack as light as possible. Pack smart ! Leave more space to make your tour comfortable and pleasant.
Passport, Visa, Insurance Policy and other necessary travel documents. Air, cruise or train tickets. A guide book or phrasebook with English. Map of places you are going to visit. Emergency card with your detailed contact information including full name, address, phone number. Credit card, Traveler's checks, and cash. First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol and Imodium chew-able. Toiletries. Alarm clock or watch with an alarm. Pocket tissues. As most public bathrooms in China do not offer toilet paper, and you'll be glad that you have some when you need it.
The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. An umbrella and waterproof. Laundry bag. Bring clothes according to what season you are traveling.If you are going to board the Yangtze River Cruise on your trip, make sure to bring along one or two sets of smart causal dress for evening banquets.
Spring (Mar - May): Western suites, sports coats, jackets, sweater, long sleeve shirts. Summer (Jun - Aug): T-shirts, short sleeve shirts, skirts, sandals, caps, rain wear. Autumn (Sep - Nov): Western suits, jackets, sports coats, light woolen sweaters, rain wear. Winter (Dec - Feb): Down garment, overcoat, thick woolen sweaters, lined coats, cap, gloves and cotton-padded shoes.
Camera and batteries. Camcorder. Mobile phone. Chargers of your cell phone, digital camera, etc. The electricity used in China is 220 volt AC. Wash rooms in many middle and high-class hotels are equipped with transformer plugs for electric shavers and hair dryers. For safety purpose, preparing an adapter is a much better idea.
China's legal currency is Renminbi, shortened as CNY. Also known as Chinese Yuan. When you purchase small items such as bottle water, snacks, small souvenir, use cash is more convenient. We recommend you exchange Chinese cash at the front desk in the hotels you stay. 300 -500 CAD or USD /person is enough to start off. Airport is usually not a good place for exchanging money as the rate is not the best.
China Packing Tips
Make copies for all your necessary materials and keep the copied items separately from the original one. Store a backup of your information in your email account or on a USB thumb drive. Do not carry too much cash. Do not carry expensive jewelry and watches. Do not keep your credit card and identification card together. Do not pack excessive quantities of drugs as you may have problems at China Customs. Rolling your clothes together instead of folding them one by one to save space. Put the items you regularly use at the top of your carry on. Leave some room in your bags for gifts and souvenirs. Always put the valuables in the hotel safe and clear your safe when checking out.
Travel Safety & Security
China is relatively a safe country to travel around compared with some other countries.
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
During The Tour
Never drink the tap water in the hotels. Never let the stranger come into your room. If someone is knocking at your door, never open the door until his identity is verified. If your passport is not needed, never carry it along with you all the time just in case. Keeping a photo copy of your passport is a wise choice. When hanging out in the bustling places like open markets and busy streets, be care of your belongings in case of theft, especially camera, purse, and so on. Avoid traveling alone since you are not familiar with the places. Ask the policemen or seniors for help in case you are lost and they would be of great help for you. Never return back to the hotel too late when you are alone. Always exchange money at the Bank of China or at the hotel counters. Never exchange money in the black market. Get small bills prepared before getting out since street vendors, taxi, restaurants, convenience stores only take RMB cash and major credit cards are widely accepted in big shopping malls.
In China, most of the toilets are squatting ones. Clean sit-down toilets are commonly available in hotels. If you want to find a bathroom on the street, just look for the sign of "WC" Since paper tissue is rarely provided in a washroom, always carry yours.
What Vaccines Do I Need To Travel In China?
Based on personal medical history and advice from the Public Health Agency of Canada, the following vaccinations are recommended for travel to China:
- Japanese Encephalitis: This virus occurs in almost all Asian countries, including parts of China. Vaccination is recommended for those spending extended periods of time outside and in parts of southern China where irrigation is done through flooding.
- Rabies: Rabies is spread through the saliva or scratch of an infected animal. China has the one of the highest number of reported Rabies cases in the world, and vaccination is recommended for travel.
- Polio: Though the last Polio case was reported in China in 1994, the country borders Afghanistan and Pakistan, two countries where the virus is still an endemic. Ensure your vaccination is up-to-date.
- Hepatitis A: Hepatitis A is spread to humans through contaminated food and water or contact with an infected person. This shot is recommended especially if you plan to sample some of China’s many street food offerings
- Hepatitis B: Hepatitis B is a serious liver disease commonly spread through sexual intercourse, exchange of body fluids, use of an infected needle, or piercing tools.
Terms and Conditions
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment. Reservation Online Reservations Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here) Step 2. Choose your desired departure date and departure city Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only. Step 4. Make a deposit online A Non-refundable, non-transferable deposit is required to secure the space. (Initial deposit: $3000.00/pp at the time of booking. ) A full payment of $3000.00 is required when booking if the package is a special on-sale product. Step 5. Finalize the booking. Final Payment Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
Full or final payment is due 150 days before tour departure date. Same as the travel documents including but not limited to a valid Passport (or copy), the Risk assumption waiver form with signature shall be collected as well by this date. Any failure to do so might result in trip cancelation, price increase, inflation surcharge or forfeiting your existing fund in your account.
Step 6. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable. Offline Reservations Step 1. Complete the reservation. Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to firstname.lastname@example.org/416-251-7778 Step 2. Finalize the booking. Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. Step 3. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure. Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable. Travel Visa The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here
Visa Application Form (Complete with signature and date)
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes. Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
We don't take any infants or babies under 2 years old for any of our tours. Trip Cancellation and Eligible Refunds Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge. All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing. Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
150 days or above
$3000 as penalty
90 - 149 days
$3000 + 30% of tour fare as penalty
30 - 89 days
$3000 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours) Shopping During your Tour Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. Price Adjustments After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control) Tour Adjustments UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities. Tour Credits UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension. Travel Credits may be used on any UTOvacation product except for Travel Visa’s or First Class flight fare upgrades
Travel Credits are non-transferable
Travel Credits are not redeemable for cash
Travel Credits will expire 18 months from original departure date
Travel Credits may be used for more than one tour or destination
Sponsored products are specially designed and co-sponsored by our third party partners. Seats are for new bookings only and travel credits/other tour packages are not applicable or transferable to such products. Please note: Travel credit will be returned should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. *Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations. Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. There are no refunds for unused services.
Travel Insurance UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Baggage Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. Please note, some destinations baggage is not included in the fair. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Visa Application Fee
Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
Any Items not listed in the itinerary
Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.
UTOvacation's Travel Assurance program enables passengers to be able to change participants'name(s) or tour departure date one time for free without any administration fees up to 150 days prior to trip departure date.
• UTOvacation's Travel Assurance Program must be purchased within 14 days of initial booking. • UTOvacation's Travel Assurance program: reschedule/rebook up to 150 days before departure $ 99 - $ 399 • UTOvacation's Travel Assurance program: reschedule/rebook up to 120 days before departure $ 199 - $ 499 • UTOvacation's Travel Assurance program: reschedule/rebook up to 90 days before departure $ 299 - $ 599 • Please note, upon purchasing UTOvacation's Travel Assurance program, you understand that this program is non-refundable and non-transferable.
Please note, when UTOvacation's Travel Assurance program is purchased, payments made by the customer will first be applied to the UTOvacation's Travel Assurance program and then to the remainder of the tour package.
Additional Notes The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application. If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip prior to departure date or the 1st day of arrival to the destination. (Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.) Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Remarks: 1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date. 2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at email@example.com for assistance.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.