Tour Code: USCPB10
Duration: 10day(s)
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking
Service Language: English
Extra Service: Travel Insurance Visa Service
Included:
All tour packages include round-trip international flights from New York/ Los Angeles / San Francisco / San Jose / Seattle to China.
Departure Cities with additional airfare:
【Washington / Boston / Chicago / Houston--Depart Need Additional US$300】
【Atlanta / Austin / Charlotte / Dallas / Denver / Detroit / Memphis / Miami / Orlando /Fort Lauderdale/ Milwaukee--Depart Need Additional US$500】
【Oklahoma City / Philadelphia / Phoenix / Portland / Sacramento / San Antonio / San Diego/Las Vegas--Depart Need Additional US$500】
Land tour Only without round trip air ticket: 【-USD200 Minus】
2) All China domestic flights and ground transportation
3) 4-star hotel accommodations with daily ABF
4) Sightseeing admission fees as listed on the agenda
5) Meals (B-breakfast L-lunch D-dinner X-no meal)
6) Special cultural programs as listed in different cities as specified in the schedule
7) Professional English speaking local tour expert in each destination city
8) All Taxes & Fuel Surcharges
9) UTOvacation's Travel Assurance Program ( Free Reschedule before 150 days prior to trip departure and before air tickets are issued )
Excluded:
1) China visa fee.
2) Travel insurance.
3) Any personal expenses.
4) Tour Extensions and Optional programs.
5) Compulsory tipping $180 USD/person for the whole trip.
6) Single Supplement: USD 350.
7) No Show (Only applicable for China Tours): If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of $100 per day per person has to be paid.
ALL PRICES ARE IN USD
DEPOSIT POLICY:
1) Initial deposit: USD$99.00/pp at the time of booking. 2nd deposit of USD$200.00/pp after 2 weeks of booking.
(The USD$299.00 deposit count towards the final payment)
2) Final Payment: 150 days prior to the trip departure.
Optional And Extension Programs:
* Extension Programs Policy: Since the reservations are limited, we recommend for you to select extension programs at the time of booking (No Extra Deposit Payment).
* Select your optional tours while you are in China and pay to the local tour guide.
Group Size:
☆ 10 - 40 Each Departure Date.
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD$3000/per person.
HIGHLIGHTS:
• Explore the mysterious Forbidden City, the largest and the most complete imperial palace and ancient building complex in China, and in the world.
• Walk on the famous Great Wall to feel the history associated with this almost mystical landmark.
• Stroll in one of the four famous gardens in Suzhou--Master of the Nets Garden.
• Admire the beauty of West Lake by taking a short cruise on it.
• Immerse yourself in the bustling metropolis Shanghai.
Fly to Beijing from the USA.
Upon arriving at Beijing International Airport, you will be greeted by your tour guide and then transferred to the hotel. The rest of the day is free to relax.
Free at leisure to explore Beijing at your own pace. Or you may choose an optional day-tour of Beijing highlights.
(Recommended Options US$75):
After breakfast, visit 【Tiananmen Square】-the biggest city central square in the world, the area of the square is about 44 hectares and it can accommodate 1 million people. Explore the incredible 【Forbidden City】 with its best-preserved imperial palace complex. Experience Hutong, the old town of Beijing, on a man-powered pedicab to experience how natives live in their traditional lifestyle. Step in one of the local 【Siheyuan courtyard house】 to learn how to make Chinese dumplings and enjoy a real typical home-made lunch. Walk around the 【Lotus Market】.
(Recommended Options US$55):
Visit the 【Summer Palace】& Visit the exterior of 【Bird's Nest】&【Water Cube】(2008 Olympic stadiums)
Being the largest and most well-preserved royal park in China, Summer Palace greatly influences Chinese horticulture and landscape with its famous natural views and cultural interests, which also has long been recognized as 'The Museum of Royal Gardens'.
After breakfast, explore the【Juyongguan Great Wall】, one of the seven greatest man-made wonders of the world and definitely the focal point of China. You will hike along the Great Wall. On the way there, visit Jade Store first. In Chinese, jade is pronounced as ‘Yu’, and it has a history in China of at least four thousand years. After that visit 【Chinese Herbal Institute】 to learn about traditional Chinese medicine which has existed for thousands of years.
(Recommended Options US$45):
Evening large scale dramatic musical performance 【Golden Mask Dynasty Show】.
Take the early flight to Shanghai. Transfer to Suzhou, This city, which dates back to 514 BC, is sometimes called the "Venice of the East". Visit【Lanli Garden】where you could treasure the exotic silk embroidery history. Visit the 【Garden of Master of the Nets】the smallest yet the most delicate landscape garden in Suzhou.
Today you will visit the Silk Spinning Factory and enjoy the Silk-making demonstration. Transfer to Wuxi. Wuxi is an ancient city richly endowed with nature due to its pleasantly warm and moist climate – it boasts a reputation of being the “Land of Fish and Rice”. Visit the famous 【Nanchang Street】.
(Recommended Options US$30):
Boat ride on the 【Grand Canal 】with walk around the local market.
After breakfast, enjoy the scenery as we pass by【 Lake Tai】, the third-largest freshwater lake in China. Visit the【Lihu Park】, and the largest Fresh Water Pearl Center. Transfer to Hangzhou. Hangzhou, one of the six ancient capital cities, is the hometown for green tea. Visit【West Lake】- the most famous attraction in Hangzhou. West Lake was man-made and created after the Chinese love for garden-style parks for recreation. Visit【Fish Viewing at the Flower Pond】.
(Recommended Options US$30):
Boat ride on the 【West Lake】 the most renowned feature of Hangzhou noted for its scenic beauty which blends naturally with many famous historical and cultural sites.
The morning starts from an educational stop for a taste of Dragon Well Tea at the Longjing Green Tea village. Later drive back to Shanghai, the largest city by population in China. Appreciate scenery by walking along【the Bund】, a mile-long stretch along the Huangpu River. This area is the best place to capture the western influences of the old days.
(Recommended Options US$45):
Take a 【Cruise on the Huangpu River】, while on the cruise, you can take an outside view of the 【Oriental Pearl Tower】, the modern symbol of Shanghai City.
Free at leisure for last-minute souvenir shopping or just relax at your hotel. Or you may choose an optional day-tour of Shanghai highlights.
(Recommended Options US$45):
【Shanghai maglev train 】is the fastest train in the world with an unbelievable top speed of 431km per hour. It is the only super high-speed bullet train with Magnetic technology in operation all over the world. Shop till you drop at knock-off market for your last minute shopping before exploring the famous【Xintiandi】, a stylish pedestrian street composed of Shikumen architecture and modern complex.
(Recommended Options US$45):
【Shanghai Acrobatics Show】.
After breakfast, transfer to the airport for your flight home.
Optional Programs Click Here To View More Information
* Select your optional packages while you are in China and pay to the local tour guide.
Day 3 Beijing "Tiananmen Square & Forbidden City with lunch" ($75)
Day 3 Beijing "Summer Palace", "Bird Nest & Water Cube"(Exterior) ($55)
Day 4 Beijing "The Golden Mask Dynasty Show"($45)
Day 6 Suzhou "Boat ride on the Grand Canal"($30)
Day 7 Hangzhou "Boat ride on the West Lake"($30)
Day 8 Shanghai "Huangpu River Night Cruise" ($45)
Day 9 Shanghai "Shanghai maglev train and knock-off market."($45)
Day 9 Shanghai" Shanghai Acrobatics Show"($45)
Tour Extensions:
1) Xi'an Terra Cotta Warriors 4Days 3Nights Package: Click Here To View More Information
Price: USD 599.00
Single Supplement: USD 200.00
Gratuity: $45
Included:
*Air Ticket change fee & fare difference from the original itinerary
*All China domestic flights and ground transportation
*Sightseeing admission fees as listed on the agenda,
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
* 4-star hotel accommodations with daily ABF
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
2) Yangtze River Cruise 6Days 5Nights Package: Click here to view itinerary
Price: USD 799.00
Single Supplement: USD 450.00
Gratuity: $75
Included:
*5-Star Yangtze River Cruise
*Air Ticket change fee & fare difference from the original itinerary
*All China domestic flights and ground transportation
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
* 4-star hotel accommodations with daily ABF
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
Stay Like A Local-Extensions:
1) Shanghai 3 Nights Hotel Extension (AIRPORT DROP Off NOT INCLUDED)
Price: USD 399.00
Single Supplement: USD 200.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 4-star hotel accommodations with daily ABF
2) Shanghai 5 Nights Hotel Extension (AIRPORT DROP Off NOT INCLUDED)
Price: USD 599.00
Single Supplement: USD 300.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 4-star hotel accommodations with daily ABF
3) Return Flight Extension-3 DAYS (AIRPORT DROP Off NOT INCLUDED)
Price: USD 299.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
4) Return Flight Extension-5 DAYS (AIRPORT DROP Off NOT INCLUDED)
Price: USD 399.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
5) Return Flight Extension: 6-60 DAYS (Drop Off Service Not included) (Depart from other Asian Cities)
Price: USD 899 /person
Included:
*Return flight from Tokyo / Seoul / Taipei / Beijing / Shanghai / Hong Kong / Manila / Singapore / Kuala Lumpur / Ho Chi Minh City / Phnom Penh / Bangkok / Phuket
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
4-Star Hotels:
Beijing: Holiday Inn Beijing Shijingshan Parkview / similar
Suzhou: Holiday Inn Suzhou Huirong Plaza / similar
Hangzhou: Merchant Marco Garden Hotel / similar
Wuxi: Swiss-Bel Hotel Liyuan / similar
Shanghai: Shanghai Koyal International Hotel / similar
International Air:
*UTOvacation reserve the right to confirm the airlines, sample as below:
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Air China:
☆ Air Canada:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
Remark:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum 10 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed |
Infant under 2 years old |
100% of adult tour fare |
We don't suggest people bring Infants under 2 years old to participate on this tour |
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6) As this is a sight-seeing and shopping tour, there are designated local shopping stops on this tour, and a minimum amount of time (60 mins) must be spent at each shopping site. However, there is no obligation to purchase anything. For those who are not very keen on shopping, visits to shopping sites should be treated as cultural learning experiences as all the products including jade, silk, tea, etc are deeply ingrained in the Chinese culture and well worth learning.
7)THE HOTELS LISTED IN THE ITINERARY ARE SUBJECT TO CHANGE AND MAY BE SUBSTITUTED WITH A SIMILAR CATEGORY HOTEL WITHOUT PRIOR NOTICE, IF UNAVAILABLE. MULTI-CARRIERS/AIRLINES ARE USED FOR THE GROUP TOUR AIRFARE. ONCE THE GROUP TICKETS ARE ISSUED THE AIRLINE INFORMATION MAY BE RELEASED BY THE GROUP TICKETING DEPARTMENT ABOUT 30 DAYS PRIOR TO TRIP DEPARTURE. UTO VACATION CAN RESERVE THE RIGHT TO ISSUE TICKETS WITHOUT PRIOR NOTICE.
8) For Travel Visa service:
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
9) ANY DEVIATIONS TO OTHER DESTINATIONS AND/OR EXTENSIONS ARE SUBJECT TO A $150 CHANGE FEE, PLUS ANY AIR FARE DIFFERENCE---PLEASE CALL 1-855-526-1286 FOR DETAIL INFORMATION.
10) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See the airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation change policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
11) If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of $100 per person per day has to be paid.
12) Please note that if the flight for your tour is during lunch or dinner time, your meal will be served on board by the airline.
13) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the right to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
14) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
This trip requires a Chinese Visa for USA & CANADA passport holders.
* UTOvaction's China Visa Service is USD$230 Per Person for American Passports.
* If you have selected the visa application service in your booking, we will contact you 60-90 days prior to trip departure for your application.
* A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information.
* If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
* All information and requirements in regards to visa applications are available on Chinese Consulate's website. Applicants are required to bring their visa application along with all supporting documents. Please contact your local Chinese Embassy/Consulate directly if you apply for Chinese visa on your own.
Please call 1-855-526-1286 or email visaapplication@utovacation.com for any inquiry.
China is an exciting and thrilling tourist destination. There are a few key things you need to keep in mind when traveling in China.
Before Packing
Check the weather of your destination a week before your trip and get a sense of the clothes you'll need to pack. Determine the purpose of your trip and decide what to pack. Make a packing list and mark the number according to the importance. Leave keys, your contact information and a copy of your travel itinerary to family or friends.
China Picking List
We suggest travelers pack as light as possible. Pack smart ! Leave more space to make your tour comfortable and pleasant.
Essential Items
Passport, Visa, Insurance Policy and other necessary travel documents. Air, cruise or train tickets. A guide book or phrasebook with English. Map of places you are going to visit. Emergency card with your detailed contact information including full name, address, phone number. Credit card, Traveler's checks, and cash. First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol and Imodium chew-able. Toiletries. Alarm clock or watch with an alarm. Pocket tissues. As most public bathrooms in China do not offer toilet paper, and you'll be glad that you have some when you need it.
Clothing/\Weather
The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. An umbrella and waterproof. Laundry bag. Bring clothes according to what season you are traveling.If you are going to board the Yangtze River Cruise on your trip, make sure to bring along one or two sets of smart causal dress for evening banquets.
Spring (Mar - May): Western suites, sports coats, jackets, sweater, long sleeve shirts. Summer (Jun - Aug): T-shirts, short sleeve shirts, skirts, sandals, caps, rain wear. Autumn (Sep - Nov): Western suits, jackets, sports coats, light woolen sweaters, rain wear. Winter (Dec - Feb): Down garment, overcoat, thick woolen sweaters, lined coats, cap, gloves and cotton-padded shoes.
Other Items/Electricity
Camera and batteries. Camcorder. Mobile phone. Chargers of your cell phone, digital camera, etc. The electricity used in China is 220 volt AC. Wash rooms in many middle and high-class hotels are equipped with transformer plugs for electric shavers and hair dryers. For safety purpose, preparing an adapter is a much better idea.
Currency Exchange
China's legal currency is Renminbi, shortened as CNY. Also known as Chinese Yuan. When you purchase small items such as bottle water, snacks, small souvenir, use cash is more convenient. We recommend you exchange Chinese cash at the front desk in the hotels you stay. 300 -500 CAD or USD /person is enough to start off. Airport is usually not a good place for exchanging money as the rate is not the best.
China Packing Tips
Make copies for all your necessary materials and keep the copied items separately from the original one. Store a backup of your information in your email account or on a USB thumb drive. Do not carry too much cash. Do not carry expensive jewelry and watches. Do not keep your credit card and identification card together. Do not pack excessive quantities of drugs as you may have problems at China Customs. Rolling your clothes together instead of folding them one by one to save space. Put the items you regularly use at the top of your carry on. Leave some room in your bags for gifts and souvenirs. Always put the valuables in the hotel safe and clear your safe when checking out.
Travel Safety & Security
China is relatively a safe country to travel around compared with some other countries.
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
During The Tour
Never drink the tap water in the hotels. Never let the stranger come into your room. If someone is knocking at your door, never open the door until his identity is verified. If your passport is not needed, never carry it along with you all the time just in case. Keeping a photo copy of your passport is a wise choice. When hanging out in the bustling places like open markets and busy streets, be care of your belongings in case of theft, especially camera, purse, and so on. Avoid traveling alone since you are not familiar with the places. Ask the policemen or seniors for help in case you are lost and they would be of great help for you. Never return back to the hotel too late when you are alone. Always exchange money at the Bank of China or at the hotel counters. Never exchange money in the black market. Get small bills prepared before getting out since street vendors, taxi, restaurants, convenience stores only take RMB cash and major credit cards are widely accepted in big shopping malls.
China Washrooms
In China, most of the toilets are squatting ones. Clean sit-down toilets are commonly available in hotels. If you want to find a bathroom on the street, just look for the sign of "WC" Since paper tissue is rarely provided in a washroom, always carry yours.
What Vaccines Do I Need To Travel In China?
Based on personal medical history and advice from the Public Health Agency of Canada, the following vaccinations are recommended for travel to China:
- Japanese Encephalitis: This virus occurs in almost all Asian countries, including parts of China. Vaccination is recommended for those spending extended periods of time outside and in parts of southern China where irrigation is done through flooding.
- Rabies: Rabies is spread through the saliva or scratch of an infected animal. China has the one of the highest number of reported Rabies cases in the world, and vaccination is recommended for travel.
- Polio: Though the last Polio case was reported in China in 1994, the country borders Afghanistan and Pakistan, two countries where the virus is still an endemic. Ensure your vaccination is up-to-date.
- Hepatitis A: Hepatitis A is spread to humans through contaminated food and water or contact with an infected person. This shot is recommended especially if you plan to sample some of China’s many street food offerings
- Hepatitis B: Hepatitis B is a serious liver disease commonly spread through sexual intercourse, exchange of body fluids, use of an infected needle, or piercing tools.
Any of travel products or services that youpurchase from UTOvacation contains a contractual agreement between you andUTOvacation and it represents that you have agreed to UTOvacation Terms andConditions. Please make sure that you read carefully before making anypayment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login orRegister your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to theirpassport. Please identify and provide the contact information for the mainpassenger. All communication from UTOvacation will be sent to the mainpassenger only.
Step 4. Make a deposit online
A Non-refundable, non-transferable deposit is required to secure the space.
1) Initial deposit: USD$99.00/pp at the time of booking. 2nd deposit of USD$200.00/pp after 2 weeks of booking. (The USD$299.00 deposit count towards the final payment)
2) Final Payment: 150 days prior to the trip departure. A full payment is required when booking if the package is a specialon-sale product.
Step 5. Finalize the booking.
Final Payment
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to info@utovacation.com/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge.
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
Number of Days Prior to Departure | Cancellation Penalty (Per Person) |
150 days or above | $299 as penalty |
90 - 149 days | $299 + 30% of tour fare as penalty |
30 - 89 days | $299 + 50% of tour fare as penalty |
0 - 29 days | 100% of the tour fare as the penalty |
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
No refunds will be offered for Travel notices except for complete travel bans (Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger
Please note, any refunded amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered.
All reschedule tours are consider non-refundable; regular cancellation policy does not apply.
No Show
If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours)
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do our best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party individuals such as local and federal authorities.
Tour Credits
UTOvacation on occasion may issue Travel Credits as either a reward or because of trip suspension.
Travel Credits may be used on any UTOvacation product except for Travel Visa’s or First Class fare upgrades
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
UTO Assurance
By purchasing UTOvacation's Travel Assurance program, passengers may rebook/reschedule their scheduled tour without penalty.
• UTOvacation's Travel Assurance Program must be purchased within 14 days of initial booking.
• UTOvacation's Travel Assurance program: reschedule/rebook up to 150 days before departure $ 99 - $ 399
• UTOvacation's Travel Assurance program: reschedule/rebook up to 120 days before departure $ 199 - $ 499
• UTOvacation's Travel Assurance program: reschedule/rebook up to 90 days before departure $ 299 - $ 599
• Please note, upon purchasing UTOvacation's Travel Assurance program, you understand that this program is non-refundable and non-transferable.
Please note, when UTOvacation's Travel Assurance program is purchased, payments made by the customer will first be applied to the UTOvacation's Travel Assurance program and then to the remainder of the tour package.
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason neither it is applied through UTOvacation Visa Service Center nor apply on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory service fee for the entire trip prior to the departure date or the 1st day of arrival to the destination. (Please note, the fee is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses cause by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounted tours.
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