You can add the UTO Worry-Free Plan, giving you more flexibility to change your order with each new booking
☆ Explore the Suwon Hwaseong Fortress, a UNESCO World Heritage Site built in the late 18th century to protect and demonstrate the power of the Joseon Dynasty.
☆ Tour the Gamcheon Culture Village built in the 1940s as a settlement for Korean War refugees, but has since been transformed into a vibrant cultural hub.
☆ Try traditional Korean activities like tea ceremonies, hanbok dress-up, and traditional crafts like pottery and calligraphy by joining our optional program.
☆ Visit historical landmarks like Gyeongbokgung Palace, Changdeokgung Palace, and Bulguksa.
☆ Explore the DMZ (Demilitarized Zone) that separates North and South Korea and learn about the country’s history and current situation by joining our optional programs.
☆ Embark on a tantalizing culinary adventure in Korea as you explore one of its renowned markets, indulging in a myriad of delectable traditional dishes that will awaken your taste buds to a world of flavors.
Tour Code: USEK10
Duration: 10 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1) Round-trip international flight from Los Angeles for NO additional charge
The following departure cities are available for an additional charge:
Additional U$500/person | San Francisco / Seattle |
Additional U$500/person | Oklahoma City / Phoenix / Portland (OR) / Sacramento / San Antonio / San Diego / Las Vegas |
Additional U$700/person | New York / Atlanta / Charlotte / Detroit / Miami / Orlando / Fort Lauderdale / Milwaukee / Austin / Dallas / Denver / Philadelphia / Washington D.C. / Boston / Chicago / Houston / Toronto / Vancouver / Montreal |
Land-only package without round-trip international flight ticket: minus U$200/person
2) Hand-picked 4-star hotel accommodations.
3) Ground transportation between the cities ( BY BUS ).
4) Sightseeing admission fees as listed on the agenda.
5) Food as specified on the itinerary.
6) Special cultural programs as listed in different cities as specified in the schedule.
7) Professional local tour expert in each destination city.
8) All Taxes & Fuel Surcharges.
1. Travel insurance
2. Any personal expenses
3. Tour extensions and optional programs
4. A Mandatory Service Charge & Tipping of U$245/person is required and payable by Credit Card Before Your Final Payment Due Date.
5. Single supplement fee: U$990/person (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
6. Baggage is not included in this tour fare. The passenger is responsible for paying the fees associated with Baggage cost if there are any to the Airline directly and prior to departure.
ALL PRICES ARE IN USD
DEPOSIT POLICY:
☆ Initial deposit: USD$900.00/pp at the time of booking.
☆ Final Payment: 180 days prior to the trip departure.
Optional And Extension Programs:
☆ Since the seats are limited, We recommend you choose those optional and extension programs with your booking together.
No Extra Deposit Payment.
Group Size:
☆ 10 - 40 Each Departure Date.
Upgrade To Business Class:(Before Final Payment)
☆ (Only Available For USA -- Europe International Round Trip) Cost Extra USD 4000/Person.
Pack your bags and head to your departure airport, ready for a flight to Incheon Airport.
Arrive in Seoul and find your own transportation to your hotel or you can choose the optional private airport pick-up service ($80 / Person--Minimum to 2 ppl ).
Welcome to Seoul, the buzzing capital city of South Korea where technology, culture, and history come together to create an experience like no other. From the neon-lit streets of Gangnam to the ancient palaces of the Joseon Dynasty, Seoul is a dynamic city that seamlessly blends tradition and modernity. Sample mouth-watering Korean cuisine, shop to your heart’s content, and explore world-renowned museums and galleries. Be part of the action and immerse yourself in the colorful K-Pop scene or relax in one of the many serene parks and temples. With so much to see and do, Seoul is a destination that will leave you captivated and craving more.
Overnight stay in Seoul
Today offers you the flexibility to design your own itinerary and indulge in activities that capture your interest. Alternatively, you can seize the opportunity to join our optional heritage tour, where you’ll embark on a captivating journey to discover the fascinating traditions and cultural treasures of South Korea.
Overnight stay in Seoul
Optional tour: Day 3: Seoul’s Heritage Journey: U$ 199/person:
Embark on an incredible one-day city tour of Seoul that will mesmerize you! Explore the Demilitarized Zone (DMZ) with a knowledgeable guide, visiting landmarks like the 3rd Tunnel and the Dora Observatory. Gain insights into Korean War history while feeling safe and secure. Experience the grandeur of the Blue House, the official residence of the South Korean President. Admire its beautiful blue-tiled roof and explore its halls and reception rooms. Limited access makes this a truly exclusive visit. Next, head to the iconic N Seoul Tower (Namsan Tower), the symbol of the city. Enjoy breathtaking views of Seoul from its highest point, capturing the essence of its beauty. This cultural landmark is a must-visit for both locals and tourists, offering a serene and picturesque escape. Delve into Korean culinary heritage with our Kimchi Making. Join a small-group cooking class where you’ll learn the art of preparing four types of kimchi. Explore Mangwon Market, a hub of Korean food culture, and discover the secrets behind this iconic dish. Impress your loved ones with your newfound kimchi-making skills!
Approximately tour duration: 8 hours
Join us on an exciting journey today as we hop on a bus ride to Suwon, a short half-hour journey away. There, we’ll explore the magnificent Suwon Hwaseong Fortress, a UNESCO World Heritage Site with a powerful display of architecture and military defense systems. Be transported back in time to the late 18th century and witness the grandeur and might of the Joseon Dynasty. Our next stop will be the charming Andong Hahoe Village, where you’ll be awed by the well-preserved traditional architecture, including rustic thatched roof houses, passed down for generations. Immerse yourself in the village’s rich cultural heritage with a history steeped in Confucianism and the traditional Hahoe Byeolsin Gut mask dance drama. As the sun sets, we’ll travel an hour and a half to Gyeongju, where you’ll have the rest of the day to unwind and relax at the hotel or participate in our optional program.
Overnight stay in Gyeongju
Approximate tour duration is 4 hours.
Optional tour: Day 4: Gyeongju Nightscape Discovery: U$99/person
Our first stop on this journey is Anapji, also known as Donggung Palace, a stunning palace site in Gyeongju, South Korea. Built-in the 7th century as a secondary palace during the Silla Dynasty, it was a hub for royal banquets and events, surrounded by lush gardens and pavilions that exude a natural beauty. Though only a few foundations and columns remain today, the palace site has been restored to its former glory and is a popular tourist hotspot that leaves visitors in awe of its history and grandeur. But that’s not all – our next destination is Cheomseongdae, an astronomical observatory that dates back to the Silla Dynasty in the 7th century. As the oldest observatory in East Asia, it is a true masterpiece of ancient Korean astronomy, with a cylindrical tower made of stone that is sure to take your breath away. Used to observe the stars and the moon, Cheomseongdae’s sophisticated construction reflects the advanced astronomical knowledge and ingenuity of the Silla people.
Approximate tour duration is 2 hours.
To start our day, we will visit the historic Bulguksa Temple located in Gyeongju, South Korea. This awe-inspiring Buddhist temple was constructed in the late 7th and early 8th centuries during the Silla Kingdom, and it is regarded as one of the most significant cultural and historical sites in the country. Its magnificent stone carvings, elegant architecture, and breathtaking natural scenery are truly captivating. This temple has also been designated as a UNESCO World Heritage Site and is a must-visit destination for tourists. Afterward, we will head to the Daereungwon Tomb Complex, also known as Cheonmachong Tomb, another fascinating site in Gyeongju, South Korea. This burial site is believed to date back to the Silla Kingdom and is thought to be the final resting place of a Silla King or nobleman. The tomb is renowned for the discovery of a wooden horse and other artifacts that have helped to shed light on the culture and society of the Silla Kingdom. It’s an excellent opportunity to learn about the history of South Korea and explore one of its most intriguing archaeological sites.
After the tour, we will embark on a 1-hour exciting trip to Busan to explore the famous Gamcheon Culture Village. Situated on a hillside, this neighborhood is a feast for the eyes with its eclectic architecture, vibrant street art, and winding alleyways. Originally established in the 1940s as a shelter for Korean War refugees, the village has since been transformed into a creative hub. Visitors can lose themselves in the colorful maze of streets and marvel at the many murals, sculptures, and other art pieces that adorn the buildings. Next, we will make a stop at the "BIFF Square," which stands at the center of Busan and is famous for being the primary venue of the Busan International Film Festival (BIFF). The square hosts various theaters, screening rooms, and event spaces and serves as a hub of the festival’s activities. During the festival, it becomes a vibrant and lively place, hosting numerous screenings, parties, and gatherings of film industry professionals and enthusiasts. Finally, the rest of the day is yours to spend as you wish. You may choose to continue exploring the city on your own or join our optional tour to make the most of your experience in Busan.
Overnight in Busan
Approximate tour duration is 5 hours.
Optional tour: Day 5: Nighttime Views of Gwanganri Beach in Busan: U$50/person
Set out for an unforgettable evening as we take you to Gwangalli Beach, one of the most stunning and popular beaches in South Korea! The fine sand, shallow waters, and pleasant water temperature of around 21 degrees Celsius make it a favorite spot among locals and tourists alike, especially those in their 20s and 30s. But there’s more to this beach than just sunbathing and swimming - it’s also a hub of cultural and entertainment activities! During the summer months, you can enjoy the Busan Sea Festival and the Cherry Blossom Tree Festival, both of which offer a fantastic showcase of the region’s rich heritage and cultural diversity. Adventurous souls can take to the waters and try out various water sports, including water skiing, jet skiing, and windsurfing. And, of course, no trip to Gwangalli Beach is complete without indulging in some mouth-watering fresh seafood from one of the many beachside restaurants. Gwangalli Beach is also known as "Cafe Town" because of its unique cafes with stunning interior and exterior styles that attract visitors all year round.
Approximate tour duration is 2 hours.
Today, the day is at your leisure, you may continue exploring the city, or you may join our optional tour
Overnight stay in Busan
Optional tour: Day 6: Busan Highlights: Culture, Coastal Delights, and Market Treasures: U$149/person
Step into the charm of Huinnyeoul Cultural Village, nestled at the foot of Bongraesan Mountain. Stroll along Huinnyeoul-gil, the original downtown area, and soak in the picturesque surroundings. Immerse yourself in the unique culture and art village, housed within beautifully restored old houses, where you’ll experience the vibrant life of Yeongdo. Indulge in the nostalgic ambiance of Haeundae Blue Line Park, an enchanting coastal escape. Traverse the park’s 4.8-kilometer path, which follows the path of an old railroad track. Hop aboard the sky capsule, ascending 7-10 meters above the ground, and be treated to panoramic views of the stunning coastline. Prepare to be amazed at Songdo SkyWalk, a thrilling architectural wonder. Take each step with awe as you walk on the clear glass floor, seemingly floating above the ocean. Capture the breathtaking views of the surrounding area, making this skywalk a favorite destination for visitors since its opening in 2015. Satisfy your taste buds at Gukje Market Food Street, where history and flavors converge. With over 60 years of heritage, this bustling market offers a delectable array of Korean delights. From gimbap and sundae to noodles, savor the authentic flavors and immerse yourself in the vibrant atmosphere of this traditional marketplace. Next, find tranquility at Ahopsansup Forest, a haven for nature lovers. Nestled at the foot of Ahopsan Mountain, this serene forest offers a glimpse into Busan’s untouched natural beauty. Explore the diverse landscapes, from bamboo forests to ancient pine trees, and connect with the thriving ecology that surrounds you.
Approximate tour duration is 6 hours
Today we will explore the historic Hanok Village, where 735 traditional Korean hanok houses transport you to a bygone era. Amidst modernization, this village has preserved its timeless charm, offering a glimpse into Jeonju"s cultural heritage. Visit Keonggijeon, a scenic spot within Hanok Village, where each brick carries a story of the past. Immerse yourself in its tranquil beauty and embrace the captivating scenery that attracts visitors from far and wide. Ascend the scenic streets to Jaman Mural Village, nestled along the ridge between Omokdae and Imokdae. Admire the vibrant murals adorning buildings and walls, creating a lively and artistic atmosphere. Enjoy panoramic views of Jeonju Hanok Village as you wander through this vibrant village.
Overnight stay in Jeonju
Approximate tour duration is 3.5 hours.
We will make our way from Jeonju to Incheon (a 2.5-hour bus ride). Begin your adventure in Icheon Ceramics Village, where you"ll step back in time to the late period of the Joseon Dynasty. Discover the secrets of Korean pottery and have the opportunity to create your very own masterpiece. As you participate in a pottery workshop, feel like a movie star as you join a couple in shaping clay on a pottery wheel, just like in the iconic movie "Ghost." Immerse yourself in the artistry and craftsmanship of Korean ceramics. Continue your journey to Seoul (1.5 hour bus ride) and explore the magnificent Guangzang Market, a historic private commercial street with a rich hundred-year history. Browse through an array of stalls offering silk, clothing accessories, imported garments, traditional ingredients, and delectable food items. On the second floor, indulge in the largest shopping mall for silk, bedding, and Hanbok, traditional Korean attire. Experience the vibrant atmosphere and immerse yourself in the vibrant local culture. Next, behold the architectural wonder of DDP (Dongdaemun Design Plaza). Marvel at the exhibition spaces, including DDP Art Hall, DDP Museum, and DDP Design Lab, showcasing innovative art and design. Capture the iconic architectural design of DDP, renowned for its unique and captivating structure. Take a moment to wander through Oullim Square and Dongdaemun History and Culture Park, where artifacts from the former Dongdaemun Stadium Memorial are on display. DDP is not only a feast for the eyes but also a symbol of the Dongdaemun area"s vibrancy and commercial significance. Conclude your tour in the bustling district of Myeongdong, the epitome of a shopping paradise. Explore a myriad of shops offering beauty and skincare products, Korean and international fashion brands, and trendy boutiques. Sample mouthwatering Korean street food from the vibrant food vendors lining the streets. Experience the vibrant energy of Myeongdong, from its bustling day activities to its lively nightlife.
Approximate tour duration 13 hours (including bus rides from city to city)
Overnight stay in Seoul.
Optional tour: Day 8: Seoul’s Rhythmic Delights: NANTA Show Extravaganza: U$80/person
Join us tonight for an extraordinary evening as you witness Korea’s longest-running show performance, the Nanta Show. Prepare to be mesmerized by the incredible skills and entertained by the hilarious antics of this unique kitchen-based extravaganza. Step into a world of culinary chaos and enter the outrageous kitchen where acrobatics, comedy, and the rhythmic beats of kitchen utensils collide. Be captivated by the energetic performances and non-stop action that will have you on the edge of your seat. Language barriers are no obstacle as the show’s non-verbal nature and masterful use of mime transcend communication boundaries, ensuring an immersive experience for all. Get ready to be amazed, entertained, and filled with laughter as you immerse yourself in the captivating world of the Nanta Show.
Approximate tour duration: 1.5 hours
Today is free for your own activities or you could join us on our optional programs.
Overnight stay in Seoul
Optional tour: Day 9: Seoul’s Cultural Treasures: Hanbok, Palace Marvels, and Artisan Delights: U$129/person
Step into a time machine and transport yourself to the Joseon Dynasty era by visiting the stunning Gyeongbokgung Palace in Seoul, South Korea. This magnificent palace was once the majestic residence of the king and his family and served as the center of political and cultural life for centuries. Built in 1395, the palace boasts awe-inspiring architecture, and enchanting gardens, and hosted some of the most elaborate ceremonies in Korean history. Although it was destroyed by fire during the war in the late 19th century, the palace was lovingly restored and is now a must-see destination for tourists from all over the world.
Immerse yourself in Korean tradition by donning the beautiful Hanbok, a stylish and timeless attire worn by Koreans for centuries. With its high-waisted skirts and flowing tops for women and loose-fitting pants and long jackets for men, Hanbok exudes a simple yet elegant look that has become increasingly popular among tourists and locals alike. Whether you’re looking to express your love for Korean culture or just want to experience traditional Korean fashion, renting Hanbok and participating in cultural activities and events is a must-do when visiting South Korea.
Experience a journey back in time at Namsangol Hanok Village, a beautiful traditional Korean village nestled in the heart of Seoul. Immerse yourself in the Joseon dynasty period (1392-1910) as you wander through the village’s charming restored Hanok buildings and take in the stunning traditional Korean gardens. Marvel at cultural performances and demonstrations that give you an authentic taste of Korean heritage. Try your hand at traditional activities like tea ceremonies, calligraphy, and folk games to truly feel like you’ve stepped back in time. Namsangol Hanok Village is a must-visit for anyone looking to delve into the rich history and culture of South Korea.
Wrap up your South Korean cultural adventure with a visit to the lively Insadong neighborhood in Seoul. This vibrant area is a hub of traditional Korean culture and art, with countless shops, tea houses, and galleries to peruse. Get hands-on experience with Korean calligraphy, pottery, and paper crafts, or simply wander the bustling streets and take in the lively atmosphere. Don’t miss out on the delicious street food and vibrant street performances that make Insadong a must-visit destination for anyone seeking to experience the heart of Korean culture.
Approximate tour duration is 6 hours.
Optional tour: Day 9: Seoul Royal Dinner Traditional Dance Show: U$139/person
Indulge in a truly regal experience at The Korea House, located in the heart of Seoul. This cultural hub offers a fascinating glimpse into Korea’s rich heritage, with an array of traditional art performances, cultural experiences, and even a chance to witness a traditional Korean wedding ceremony. The real star of the show is the food - prepared under the watchful eye of Han Bok-Ryo, a living treasure of Korean cuisine. From the meticulous preparation to the mouthwatering presentation, every dish is fit for royalty. So come feast like a king or queen, and immerse yourself in the beauty of Korean culture at The Korea House.
Approximate tour duration is 1.5 hours.
Today, make your own transfer to the airport for your departure flight or choose the optional private airport drop-off service ( $80 / Person--Minimum to 2 ppl ).
FLIGHT CHOICE:
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: U$299/person
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
Price: U$499/person
☆ Business Class Flight Upgrade: U$4000/person
Optional Programs:
☆ Private Airport Pick up / Drop off Service: U$80/person one way (Minimum To 2 PP).
☆ Day 3: Seoul’s Heritage Journey: U$ 199/person
☆ Day 4: Gyeongju Nightscape Discovery: U$99/person
☆ Day 5: Nighttime Views of Gwanganri Beach in Busan: U$79/person
☆ Day 6: Busan Highlights: Culture, Coastal Delights, and Market Treasures: U$149/person
☆ Day 8: Seoul’s Rhythmic Delights: NANTA Show Extravaganza: U$80/person
☆ Day 9: Seoul’s Cultural Treasures: Hanbok, Palace Marvels, and Artisan Delights: U$129/person
☆ Day 9: Seoul Royal Dinner Traditional Dance Show: U$139/person
Stay Like A Local-Extensions:
1) Return Flight Extension: 3 Days (Airport pick up and drop off service Not included):
Price: U$299/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension: 5 Days (Airport pick up and drop off service Not included):
Price: U$399/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6-20 Days (Airport pick up and drop off service Not included):
Price: U$499/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
4) Return Flight Extension: 6-60 DAYS (Airport pick up and drop off service Not included) (Depart from other Asian Cities):
Price: U$899/person
Included:
*Return flight from Tokyo / Osaka / Taipei / Beijing / Shanghai / Hong Kong / Manila / Singapore / Kuala Lumpur / Ho Chi Minh City / Phnom Penh / Bangkok / Phuket
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
4-Star accommodations: (Based on ratings by booking.com)
Seoul - Glad Mapo Hotel or similar
Gyeongju - Commodore Hotel Gyeongju or similar
Busan - Ramada Encore Busan Haeundae or similar
International Air:(*UTOvacation reserves the right to confirm the airlines below)
☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air China ☆ Air Canada ☆ Hainan Airlines ☆ China Eastern Airlines ☆ Cathy Pacific Airlines ☆ China Southern Airlines ☆ Xiamen Airlines ☆ Beijing Capital Airlines ☆ Sichuan Airlines ☆ Hongkong Airline ☆ Eva Air ☆ Korean Airline
USA & Canada passport holders do not require visa to enter Korea
For other passport holders, please visit K-ETA Application Eligibility Guide for more information.
* Please note that from April 1, 2023, to December 31, 2024, the Korean Electronic Travel Authorization (K-ETA) is not required for US citizens for stays of 90 days or less that are for tourism or business purposes.
South Korea is a popular tourist destination known for its rich history, unique culture, stunning natural landscapes, and modern cities. From exploring ancient temples and palaces to hiking in the mountains and enjoying the vibrant nightlife, South Korea offers diverse attractions and experiences for travelers of all interests. Additionally, South Korea is renowned for its delicious cuisine, high-tech entertainment, and shopping districts filled with everything from traditional handicrafts to luxury brands.
Before Packing:
Check the weather of your destination a week before your trip to get to know the clothes you"ll need, which depends on the purpose of this trip. Better to make a packing list to rank the items according to their importance. Leave your keys, contact information, and a copy of your travel itinerary to family or friends.
Essential Items:
Passport, Visa, Insurance Policy, and other necessary travel documents. Air, cruise, or train tickets. A guidebook or a phrasebook with English. Map of places you are going to visit. Emergency card with your detailed contact information consisting of full name, address, phone number, etc. Credit card, Traveler"s checks, and enough cash (South Korean won will be perfect!). First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol, and Imodium chewable. Toiletries. Alarm clock or watch with an alarm. Pocket tissues.
Other Items/Electricity:
For South Korea the associated plug type is F, which is the plug that has two round pins with two earth clips on the side. South Korea operates on a 220V supply voltage and 60Hz.
Clothing/Weather:
The weather in spring (March, April, and May), and Fall (September, October, and November) is cooler, so long-sleeved shirts, pants, and a sweater or jacket will work well.
In summer (June, July, and August) it is hot, humid, and wet – so natural fabrics work well.
December, January, and February are very cold so pack your coat, a scarf, and gloves, and remember it snows at higher altitudes too.
Any of the travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passports. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make a deposit online
A Non-refundable, non-transferable payment is required to secure the space..
1) Initial deposit: USD$900.00/pp at the time of booking. (The USD$900.00 deposit counts towards the final payment)
2) Final Payment: 180 days prior to the trip departure. A full payment is required when booking if the package is a special-sale product.
Step 5. Finalize the booking.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request a Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation reserves the right to modify, reschedule the tour or issue a full travel credit to clients should there be any of the following situations occurring which are all beyond our control
1) Global/regional pandemics recognized by WHO/destination country health authority
2) Travel restrictions and protocols or lock-downs that are put in place imposed by local government or travel governing organizations
3) Flight cancellation or being unable to provide a full capacity by the airlines
4) Wars and strikes
5) Any other acts of God
An alternative departure date will be offered for no extra administration fees if clients wish to rebook the same package.
Cancellation policy applies if tour is requested to be cancelled by clients under the above situations.
A surcharge might incur imposed by the third party i.e. airlines, cruises, hotels, ground tour operators, any other service providers under the above situations.
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a traveling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company"s official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Flight Package Description
Silver Flight Package ( Guaranteed maximum of one-stop/layover to your destination country gateway )
If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets.(Option and flight itinerary are subject to availability)
Gold Flight Package ( Guaranteed non-stop flight to your destination country gateway )
If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)
Vaccination
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following to that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra costs will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such a document may result in the rejection of boarding aircraft or vessel for the children concerned.
Please note that some tour packages may require the compulsory gratuity which will be collected before your departure date. Failure to do so, UTOvacation reserves the right to cancel the booking (including all accommodations and flight arrangements)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable to China discounted tours or any trip that includes China discounted tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed..
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.
Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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