Experience
Hi Jill, I just wanted to say that travelling on a Super China Tour with your company was beyond amazing. Everything I could imagine was taken care of by your company. Our guide Cindy, Li Jun Zhang, was absolutely amazing. Her kindness, patience, and knowledge were appreciated by all. She went the extra mile to make sure that all our needs were taken care of. One of our party had a birthday and Cindy presented her with a birthday cake at our lunch stop. Such a thoughtful gesture.
Any problem or concerns we had Cindy was right there to handle it. She ushered us like a mother hen with her chicks, doing head counts and worrying about the strays. We absolutely adored her. She even sang to us in Chinese on the bus about making new friends but having them leave though in memory always with you. I look back on the photos and realize how lucky we were to have her with us on our trip. She made our visit so special. Our 3 hotels were more then five star. They were amazing. Unbelievable. The meals we had were great... to experience Chinese food in China was a special thrill. There was so much choice it was easy to find something you liked.
The transportation on our trip was exceptional. The buses all clean, new, and the drivers great. The traffic was certainly challenging but not once did we feel unsafe. Our drivers were very experienced and everything was always on time. Our two domestic flights to and from Xi'an were effortless. Cindy made sure everything went smoothly.
Sorry this email is so long but I just wanted to say how great the tour was. My friends are leaving on Thursday with your company and now they are really excited to go. My neighbours after hearing my experience will be booking this coming spring. Even the guy in the bank I spoke with is booking next fall as a honeymoon for he and his wife. My friend goes to the far east almost every year and he is booking for the tour and then travelling on to nearby countries.
This is the first time I have taken a tour and it will definitely be the first of many. Thank you Super China Holidays.
PAT FILLION
Price Buster 10 days - 2016. 10.05
In general terms China was everything you said it would be. Loved China. The beauty of the country side, historic sites, new urban developments, impressive infrastructure and friendliness of the people, the city traffic (!!!) provides for great memories.
In terms of the trip itself, the arrangements were exceptional. Hainan Airlines aircraft and service were top notch, top of the economy class scale. Hotels were for the most part top class and all above expectations. The tours were all interesting and guides/drivers did a great job of providing informative details and background on China, its people and culture. I think we all left with a new, deeper appreciation of what China was and certainly where it is going as a nation.
All in all a great trip and you really have put together a Super Value Pack that really is a combination of value and quality. Well done. Hope to travel with Super China Holidays in the future.
Yours truly,
Ala*** J. Dur***
Markham, Ont.
Sep.22 2016 China Super Value Plus 10 days
Good morning Super China Holidays: our trip to China was certainly "the trip of a lifetime". China was certainly not what I expected - it was so much more. The local guides were very knowledgeable and helpful. Our national guide - Frank - ensured that everything went very smoothly. I know we could not have functioned without him. He was not only helpful but he made us feel that we were part of his family.
Mau*** Bal***
Sep. 16 2016 Yangtze Focus 15 days
Good Evening from China
I wanted to drop a note and find out if it is possible to evaluate 'Adam' that was our tour guide when we left the ship and made our way to Wuhan. We had our van break down and another van had to be called. Adam was very proactive. He was concerned with our safety - as we got out of the van and stood along the side of the highway. The trip was to be lengthy to begin with - but after the van issue - it added addition hours to our day. Adam went ahead - called in our passport information to China Eastern Airlines - and the new driver he found - got us to the airport with only minutes to spare before the airplane was to depart. We need to give accolades to Adam and the airline staff for the manner in which we were looked after. The staff rushed us through first class entrance and Adam had felt so bad when we walked through the gates - I just wanted to hug him. Could you make sure that he knows that we made it to our gate in time - and our luggage showed up on the turnstile as well. He was really concerned and I would just like him to know that all went well with our group.
We evaluated every other guide and I would like to sign and 'Excellent Plus' - above and beyond the call of duty. A very caring and concerned young gentleman.
When was the last time you were at an airport and the staff actually ran - to get you to your gate and not let the plane leave you. It was amazing.
The Vancouver, BC airport needs to receive an accolade for their fantastic service - "Our friends left their insulin - in the fridge at the River Rock Hotel. The wife attempted to run out of the airport that we had now passed in to the secured area - and was stopped at the door. The security told her to talk to the customer service. When she did - they called the hotel - sent one of their own staff - picked up the insulin package and had it back to us before we left for Beijing, China. And.....all at 'NO CHARGE' - couldn't believe the service.
The same couple also left their briefcase in their hotel in Beijing - there wasn't time to go back and pick it up - called to China Holidays - spoke to Joe - he had the package waiting for him when he arrived in Shanghai.
The trip has been amazing and also the tour guides have been remarkable.
Would strongly recommend China Holidays. First Class Hotels have more than lived up to our expectations.
Dav*** and Dia*** Bar***
Sep. 09 2016 Yangtze Focus 15 days
Hi, Super China Holidays, I was on the trip that left Toronto on September and just returned.
Guides
There were all excellent. We spent most of the time with two – June in Beijing and David at the second half of the trip.
They were both excellent. They were great with the group and very informative. Would recommend them both.
Hotels
All of them were great. They were very neat and clean and comfortable and in a couple of cases very luxurious which is nice after a very long day on the road.
The cabin on the cruise was also excellent. Not a single complaint at any location.
Food
The food at all locations was very good. I will say that after about a week it got repetitive and was largely the same types of foods for lunch and dinner.
I did enjoy it but some variety might be nice.
Driver
We had excellent drivers – I must say that any driver in that country deserves a medal because traffic is crazy and very difficult on a good day.
It was nice that we did not have to worry about our transportation.
Tours
All of the sightseeing and tours that were included were all excellent. There was not one that I would have liked to have skipped or missed.
Shopping
It would have been nice to have a little more time at some of the venues to do some shopping – sometimes we were rushed given our tight schedule.
Also more time in the Muslim market and perhaps other market shopping would have been nice.
I very much enjoyed the tour and would recommend it to anyone.
OVERALL A GREAT TRIP AND WOULD RECOMMEND TO ANYONE AND WOULD LOOK AT OTHERS THAT MIGHT BE OFFERED.
Thanks for all the efforts at putting this together.
JUL*** ELL***
Sep. 02 2016 Yangtze Focus 15 days
This was an excellent guide tour considering the cost.
The tour guide were friendly and knowledgeable. Particularly the guide manager ( Mike ) , Driver, Excursions and Shows were excellent. Breakfast ( in hotel ) were excellent. Lunches and Dinners were good. Scenes were beautiful & Remarkable. Shopping was pleasure without any pressure.
Luat Nguyen
Mar.23 2016 Super Value Plus Group
This trip was totally amazing, completely beyond any expectations i had. The value of the trip was incredible! Every hotel was luxurious, modern, clean, breakfast buffet was phenomenal!
The cruise was unbelievable, the scenery so beautiful. All the historic sites were very impressive and educational. Eric, our national guide, was really fantastic. He was very informative and explained so many things. He was very organized and made our whole trip go smoothly and without any problems.
Monica Lozneanu
Mar.11 2016 Yangtze Focus Group
Eric, Our National Guide is so accommodated and concern about us. Very good guide.
We are very satisfied with this tour. Will recommend friends & relatives to you.
Chan Hiong Young
Mar.11 2016 Yangtze Focus Group
First of all, the national guide Joe was simply amazing, very accommodating, pleasant, helpful and a true gentleman. If ever we went back to China, would request him as our tour guide again. He is the best. Also, the local guides Brian, David, and Angela were wonderful people as well.
Secondly, We would recommend this tour to anybody. It was eye opening experience about China. What you see through media eyes is not what we saw in person. It is a wonderful country, wonderful people and progress it's made in the last twenty years or so is simply to admire and to be proud of.
The experience exceeded our expectations.
Overall, rating for this trip is excellent!
Thanks again for the wonderful opportunity you provided us to see such wonderful land.
Kamal Jammu
on behalf of Windsor group of 9 passengers
We had a great trip and enjoyed ourselves very much. Our tour guide was Ying Zhou Hui or to us " Joe ". He was excellent in that he took care of all our needs and when you're dealing with 38 people that is no small task.
I asked him if it were possible to ride the Maglev train a some point on our tour. He made the necessary inquires and arrangements for our group. Most of our group welcomed the idea of a chance to ride this train and gladly paid the extra $ 150 Y (RMB). What an experience! It would be a great addition for future travelers.
Our days were full of interesting sights and experiences. We are very pleased with your tour and will gladly recommend it to our friends.
Dave and Gretchen Kuntz
We just want to let you know we had a Super China holiday. Our heads are still spinning with all the sights we have seen and all the new information we have received. It was a memorable and fantastic trip and we would certainly recommend Super China Holidays to everyone interested in going to China. All the tour guides were terrific and accommodating and thank you too for all the help and questions you answered for us before our trip.
Take care,
Marlies (Maria) Julia
Thank you for coordinating our China trip. Our group enjoyed it very much, Our national guide, Zoe Ying, and drivers took good care of us very well and all of the local tour guides are all good. All of our hotels are also very nice and their buffet breakfast offers a lot of choices. Our itinerary is also good as we cover a lot of places to visit. This is a trip that we are recommending to our friends to take. Best regards.
Lynn Torres
SVP 2015 Sep 11 trip
The trip to China far exceeded our expectations!! When we climbed the Great Wall and saw the Terra Cotta Warriors we felt like we were walking through the pages of history. What a feeling. We understand that when you are planning an itinerary for a tour like this you want to capture as much as possible. We felt Wuxi could have been omitted and allowed us to spend another day in Hangzou. Give us a day to relax, enjoy the scenery and time to smell the roses. Joe and Wally were exceptional . They were very knowledgeable and had a great rapport with the group. During our trip Alex became ill and had to be taken to a hospital. Without Joe's help we would have been at a loss. We were so appreciative of his help.
The food was very good but some meals were tastier than others. Hotels were great with the exception of one that was a bit outdated. Drivers were calm and able to handle the heavy flow of traffic and we got to our destinations safely. Overall we had a wonderful time exploring China and we thank you for the experience.
Elaine Snoddon and Alekso Petkovski
My wife (Si Khuan) and I enjoyed the China Trip and experience greatly and will be letting our friends and family know how exceptional it was. We were both very pleased with all aspects of the trip and thank Super China Holidays for providing us with this super value experience.
Robert Ball
Bill and I are back from our trip, and I wanted to send a very special thank you to you. Our experience was beyond words. We enjoyed our trip so much, it is almost beyond words. We were very sad to see it end. I have a totally different impression of China than what I left home with. Such a spectacular and fascinating place - so rich in beauty and culture. It will remain in our memory forever. Do you arrange other tours? We'd love to hear about them. We had such a wonderful time, I am certain we would enjoy other opportunities you could arrange for us in the future. We will most certainly recommend our experience to friends and family. Thank you for such a wonderful experience.
Anne & Bill Monahan
I just wanted to thank you and David for all your diligent work on organizing this trip and patiently replying to our many questions. All 14 people in our group were so impressed with this. We had a most fabulous time in China. Our national tour guide, Joe Ying, was excellent. He gave us such valuable information to help us understand China and it's people. We could tell that he was very proud of his country and shared this. He worked incredibly hard to accommodate our requests and to keep us on schedule. We fit so many activities in, I know we all came home to catch up on our sleep from such a busy trip. I have a food allergy to gluten. Joe did an amazing job at each restaurant by finding out from the kitchen staff about what food was safe for me to eat and to request something additional if there was limited choices for me. Travelling with a food allergy is challenging but Joe was so helpful. We can't say enough how much we appreciated having Joe as our guide. We enjoyed the itinerary and all the many sites we saw. China is incredibly beautiful and the people were so kind. The hotel choices were excellent as well. We have recommended this trip to several friends already.
Thanks again!
Laura and Jim Hyk
May. 22, 2015 Booked a 12 day tour of China with Super China Holidays and dealt with Brian T. and David C. A most professional experience. Brian and David were extremely helpful. Returned calls very promptly and answered all questions to my satisfaction. The trip itself was the experience of a lifetime. It was all I was led to believe that it would be and more. I would recommend this company and its representatives without hesitation.
Kent B.