Stay Like A Local Extensions:

1) Return Flight Extension-3 DAYS (Pick up and drop off service not included)

                 Price: USD$299

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

2) Return Flight Extension-5 DAYS(Pick up and drop off service not included)

                 Price: USD$399

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

3) Phuket 4 DAYS 3 NIGHTS Hotel with flight extension (airport drop off not included)

                 Price: USD 499.00

                 Single Supplement: USD 300.00

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

                 * 4-star hotel accommodations with daily ABF

Extensions Optional Programs: 【Min group requirement: 10 passengers 】

* Select your optional packages while you are in Thailand and pay to the local tour guide.

Day 3. The Landmark of Bangkok Tour with Boat Ride: US$45

Day 4. Alcazar Cabaret Show & Dinner: US$55

Day 6. Night Market & Siam Niramit Show with Dinner: US$65

Day 8. Phi Phi Island by Speed Boat with Lunch: US$85

3-4-Star Hotels:

Bangkok 3 nights - The Royal River Hotel or similar

Pattaya 1 night - Cholchan Pattaya Beach Resort or similar

Ayutthaya 1 night - Classic Kameo Ayutthaya or similar

Phuket 3 nights - D Varee Mai Khao Beach or similar

International Air:

* UTOvacation reserves the right to confirm the airlines below:

☆ Air Canada:

☆ Air China:

☆ Hainan Airlines:

☆ China Eastern Airlines:

☆ Singapore Airlines:

☆ Cathy Pacific Airlines;

☆ China Southern Airlines;

☆ United Airline:

☆ American Airline:

☆ Delta Airline:

☆ Xiamen Airlines;

☆ Beijing Capital Airlines;

☆ Sichuan Airlines;

☆ Hongkong Airline:

☆ Eva Air:

Remark: 

1) We reserve the rights to modify the itinerary if necessary, subject to the local conditions

2) Group tour minimum of 10 passengers

3) Price subject to change at the time of reservation

4) Special condition for travelers under 12 years of age are as follows:

Child between 2-11  years old	Infant under 2 years old share bed with an adult
100% of  adult tour fare	We don't suggest customers bring Infants to participate on this tour

5) Tour fare is based on American/Canadian adults (non-student group), twin share.

6)THE HOTELS LISTED IN THE ITINERARY ARE SUBJECT TO CHANGE AND MAY BE SUBSTITUTED WITH A SIMILAR CATEGORY HOTEL WITHOUT PRIOR NOTICE, IF UNAVAILABLE. MULTI-CARRIERS/AIRLINES ARE USED FOR THE GROUP TOUR AIRFARE. ONCE THE GROUP TICKETS ARE ISSUED THE AIRLINE INFORMATION MAY BE RELEASED BY THE GROUP TICKETING DEPARTMENT ABOUT 30 DAYS PRIOR TO TRIP DEPARTURE. UTO VACATION CAN RESERVE THE RIGHT TO ISSUE TICKETS WITHOUT PRIOR NOTICE.

7) For Travel Visa service： 

* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information. 

* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.

8) ANY DEVIATIONS TO OTHER DESTINATIONS AND/OR EXTENSIONS ARE SUBJECT TO A $150 CHANGE FEE, PLUS ANY AIR FARE DIFFERENCE---PLEASE CALL 1-855-526-1286 FOR DETAIL INFORMATION.

9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.

10) Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.

11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the rights to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.

12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.

Thailand DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS. 

For other passport holders, please refer to the Consulate General of Thailand's Website for more information and Thailand visa instructions.

Thailand is often referred to as the “land of smiles,” and while it may be a cliché, it also happens to be quite true. On the whole, Thailand is a very welcoming, friendly country, particularly when you get outside the large tourist centers like Phuket and Bangkok. Also, Thailand is famous for its beautiful white sand beaches and stunning, clear blue seas, with over 2,000 miles of coastline and 8,000 tropical islands!

 

Packing List For Thailand:

l  Passport – Ensure your passport is valid for at least a year and has plenty of blank pages. Also get a passport cover – they’re cheap, and will protect your passport from damage plus provide a handy place to stash tickets etc whilst in transit.

l  Travel Insurance – Make sure you have travel insurance that covers your full range of activities e.g. scuba diving (World Nomads backpacker travel insurance is recommended by Lonely Planet amongst others and can be bought immediately online)

l  Thai SIM card – it’s much cheaper to switch over to a Thai SIM card on your phone rather than use roaming from home. You can buy a Thai SIM card online with Klook and pick it up at the counter at the airport when you arrive in Thailand. Alternatively, you buy a SIM at one of the telecom shops at the airport or once you’re in the city.

l  Do I Need A Visa For Thailand? – USA and Canada nationalities do NOT need a visa for Thailand – you simply arrive in Thailand and get a stamp that allows you to stay 30 days in Thailand. (This is technically known as a visa waiver stamp). See this official list for the full rundown of which nationalities do not require a visa to enter Thailand.

l  Prescription Medicines – Have a full supply of any prescription medicines you require

l  Credit Cards and Debit Cards – Have credit cards and a debit card that will work in international ATMs and won’t block you due to being accessed from Thailand.

 

Must-Have Items to Carry - Whether you purchase them locally or bring them from home, you'll certainly want each of these essentials with you:

l  Sunscreen: Prices for sunscreen often reflect the fact that locals rarely use it.

l  Sunglasses: Sunglasses often get abused, so consider buying a cheap pair locally.

l  Mosquito Repellent: Dengue fever is a serious problem throughout Thailand. The best defense is to protect yourself from bites. Mosquito coils can be purchased everywhere; burn them while sitting on your porch or balcony.

l  Toilet Paper: You'll find it on tables in restaurants but not always in the bathrooms!

l  Hand Sanitizer: Soap isn't a guarantee, even in nice restaurants. You'll certainly want some after your first squat toilet experience.

l  Power Adapter: Most of the power outlets in Thailand are universal now; they accept both the US-style flat-pronged plugs as well as the rounded European-style power plugs. To ensure that you can connect everywhere, consider bringing a universal power adapter and check the voltage ratings (Thailand uses a 220-volt system) on your devices/chargers. Anything that relies on USB charging or has a dual-voltage transformer should be fine.

Clothing:
The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. An umbrella and waterproof coat will be strongly recommended because it often rains in Thailand. Bring clothes according to in which season you are traveling.

Bangkok, Thailand: Annual Weather Averages

April is the hottest month in Bangkok with an average temperature of 31°C (87°F) and the coldest is December at 26°C (79°F) with the most daily sunshine hours at 9 in December. The wettest month is September with an average of 220mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).

 

Phuket Thailand: Annual Weather Averages

March is the hottest month in Phuket with an average temperature of 29°C (83°F) and the coldest is January at 27°C (81°F) with the most daily sunshine hours at 9 in April. The wettest month is September with an average of 400mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).

Hotel Preferred Bedding Configuration

- Twin Room (two separate beds)

- Double Room (one bed)

*Requests are not guaranteed and are subject to each hotel's discretion and availability.

Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment. 
Reservation 
Online Reservations 
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here) 
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.  
Step 4. Make a deposit online 
A Non-refundable, non-transferable deposit is required to secure the space.  (Initial deposit:  $300.00/pp at the time of booking. 2nd deposit of $300.00/pp after 2 weeks of booking.) A full payment is required when booking if the package is a special on-sale product.
Step 5.  Finalize the booking.  
Final Payment  
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. 
Step 6. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. 
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit is non-refundable. 
Offline Reservations 
Step 1. Complete the reservation. 
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to info@utovacation.com/416-251-7778  
Step 2. Finalize the booking. 
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. 
Step 3. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. 
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit is non-refundable. 
Travel Visa  
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here  
• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee 
Trip Cancellation and Eligible Refunds 
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. 
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge. 
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing. 
Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun. 
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. 
All reservations, except where specified:

Number of Days Prior to Departure	Cancellation Penalty  (Per Person)
150 days or above	$300 as penalty
90 - 149 days	$300 + 30% of tour fare as penalty
30 - 89 days	$300 + 50% of tour fare as penalty
0 - 29 days	100% of the tour fare as the penalty

No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). 
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. 
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. 
No refunds will be offered for Travel notices except for complete travel bans (Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered.  Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger 
Please note, any refunded amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered. 
All reschedule tours are consider non-refundable; regular cancellation policy does not apply.

No Show 
If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours) 
Shopping During your Tour 
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
Price Adjustments 
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.
Tour Adjustments 
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. 
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. 
UTOvacation will do our best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). 
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party individuals such as local and federal authorities. 
Tour Credits
UTOvacation on occasion may issue Travel Credits as either a reward or because of trip suspension. 
Travel Credits may be used on any UTOvacation product except for Travel Visa’s or First Class fare upgrades

• Travel Credits are non-transferable
• Travel Credits are not redeemable for cash
• Travel Credits will expire 30 months after original departure date
• Travel Credits may be used for more than one tour or destination

Travel Seat Arrangements 
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. 
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details. 

Reservation Adjustments 
Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. 
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. 
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. 
There are no refunds for unused services. 

Travel Insurance 
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.  

Baggage 
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. 
Please note, some destinations baggage is not included in the fair. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes 
Please refer to your tour itinerary for the most updated information 

Tour Fare Excludes

• Visa Application Fee
• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
• Optional Tours
• There is a compulsory service fee of USD$180/CAD$240 per person. This includes tipping and fees associated with the local services team that includes the tour guides, drivers, hotel and restaurant staff. 
  
• Any items not listed in the itinerary
• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
• In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.

UTO Assurance 

By purchasing UTOvacation's Travel Assurance program, passengers may rebook/reschedule their scheduled tour without penalty.

• UTOvacation's Travel Assurance Program must be purchased within 14 days of initial booking.
• UTOvacation's Travel Assurance program: reschedule/rebook up to 150 days before departure $ 99 - $ 399
• UTOvacation's Travel Assurance program: reschedule/rebook up to 120 days before departure $ 199 - $ 499
• UTOvacation's Travel Assurance program: reschedule/rebook up to 90 days before departure $ 299 - $ 599
• Please note, upon purchasing UTOvacation's Travel Assurance program, you understand that this program is non-refundable and non-transferable.

Please note, when UTOvacation's Travel Assurance program is purchased, payments made by the customer will first be applied to the UTOvacation's Travel Assurance program and then to the remainder of the tour package.

Additional Notes 
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. 
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason neither it is applied through UTOvacation Visa Service Center nor apply on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.   
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. 
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip prior to departure date or the 1st day of arrival to the destination. (Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.) 
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses cause by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. 
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.