Each new booking comes with the complimentary UTO Worry-Free Plan
? (Click here for more details)
☆ Explore the world-famous Island - Phuket
☆ Experience unique Thai culture and hospitality
☆ Discover Phuket Old Town - UNESCO City of Gastronomy
☆ Rest & recharge surrounded by the white sands and turquoise seas of idyllic Phuket
☆ Guarantee 5 start hotel on beach
☆ Opportunity to upgrade and enhance your dream vacation with ample optional features and extensions
☆ Complimentary UTOvacation Dine+Fun Around booklet @ U$199/person
Tour Code: SP09-LO
Duration: 9 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1) Ground transportation between the cities ( BY BUS )
2) Hand-picked 5-star hotel accommodations(guarantee 5 star hotel on beach)
3) Sightseeing admission fees as listed on the agenda
4) Food as specified on the itinerary
5) Special cultural programs as specified in the schedule
6) Professional English speaking local tour expert
7) All tax and fuel surcharge
8) Complimentary UTOvacation Dine+Fun Around booklet @ U$199/person
9) UTOvacation’s Worry Free Plan ? (Click Here for More Details)
1) Travel insurance
2) Any personal expenses
3) Tour Extensions and Optional programs
4) Service Charge & Tipping for the local services team that includes the tour guides, drivers, hotel, and restaurant staff. Recommend:U$40/person (not including the optional programs you attend)
5) Single supplement $199-$399 depending on departure date (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
6) International flights(welcome to contact us for the best discounted flight ticket options)
ALL PRICES ARE IN USD
DEPOSIT POLICY:
1) Deposit: U$199/person at the time of booking.
2) Final Payment: 180 days prior to the trip departure.
Optional And Extension Programs:
☆ Since the seats are limited, We recommend you to choose those optional and extension programs with your booking together.
Group Size:
☆ 10 - 40 Each Departure Date.
HIGHLIGHTS:
☆ Explore the world-famous Island - Phuket
☆ Experience unique Thai culture and hospitality
☆ Discover Phuket Old Town - UNESCO City of Gastronomy
☆ Rest & recharge surrounded by the white sands and turquoise seas of idyllic Phuket
☆ Opportunity to upgrade and enhance your dream vacation with ample optional features and extensions
Depart for Phuket on an overnight international flight.
Upon arrival at Phuket International Airport, you will be greeted by your tour guide and then transferred to the hotel (Transfers available from 08:00am to 09:00pm). The rest of the day is free to relax.
This morning, take in Phuket Island"s natural beauty as you ride along beach roads - visit the "Promthep Cape" viewpoint, one of the island"s best scenic spots. Continue the exploration of this "paradise on earth" with a visit to Wat Chalong, the largest and perhaps the most revered temple on the Island. Taking a walk around the temple complex with views of stunning gardens and incredible structures will help you reach inner peace, as well as attain spiritual enlightenment. Afterward, stop at Gems Gallery, where you can see how traditional Thailand precious jewelry is produced which can be purchased as great souvenirs for friends and families. In the afternoon, enjoy some free time to explore Phuket"s colorful Old Town. Walking through the Chinese-Portuguese architecture, which has been converted into cafés, shops, restaurants, hotels, museums, markets... A great place for exploring Phuket’s history and culture.
Optional Program: Siam Niramit Phuket Dinner & Show U$69/person (Minimum To 10PP)
Siam Niramit is a world-class performance of Thailand’s arts and cultural heritage - Discover the Wonders of Thai Culture all in one place.This must-see spectacular show features over 100 performers with lavish costumes and stunning set designs. Enhanced special effects and the world’s most advanced technology are used to produce a very realistic, stimulating, and inspiring experience.
After enjoying one of the best shows in the world, take part in the variety of fun activities in the Naga Courtyard which is like traveling back to the old Thai Village hundreds of years ago.
Enjoy a wide range of buffet-style dinner that caters to everyone - Thai & international dishes and a vegetarian menu available.
Free day at your leisure to relax on the beach or by the pool.
Today is at leisure to relax, rejuvenate and enjoy the beautiful surroundings. Or join our optional tour with a full-day excursion to Phi Phi Islands & Bamboo Island by Speedboat with Lunch.
Optional Program: Phi Phi Island & Bamboo Island by Speedboat with Lunch: US$95/person (Minimum To 10PP)
Spend a day in the paradise-like Phi Phi islands, a gorgeous archipelago of islands off Phuket. The speedboat excursion is 7 hours cruising over the azure waters of the Andaman Sea and you can marvel at the sight of the islands rising from the sea like giant round rock spears. Then enjoy an unforgettable time hopping from one highlight to another with ample time relaxing on the white-sand beaches or swimming in the emerald waters. Your tour includes a visit to Pileh Lagoon or Rantee Bay, as well as a sightseeing cruise to view Monkey Beach, the Viking Cave, Camel Rock, PiLeh Cove, and Bamboo Island. Rounding everything off is an international buffet lunch served on one of the idyllic islands.
Remark: Subject to change without prior notice according to the weather and tide conditions. What to bring: Sunblock (Reef Save), Sunglasses, Hat, Camera, Cell Phone, a Waterproof bag, and Some Thai baht.
Today is at leisure to relax, rejuvenate and enjoy the beautiful surroundings. Or join our optional tour with a full-day excursion to the Pearl farm Island & Elephant Sanctuary with Lunch.
Optional Program: Pearl farm Island & Elephant Sanctuary with Lunch: U$95/person (Minimum To 10PP)
This morning, take an exciting and educational tour of the Pearl Farm. The climate and water conditions are always calm and peaceful here. Daily tides facilitate the growth of plankton and the provision of nutritive materials for oysters. Afterward, continue to travel into the Thai countryside and visit the Elephants zoo, a sanctuary for rescued elephants. Meet the elephants and prepare rice balls and fruits to feed them. You"ll also have the opportunity to help bathe these magnificent animals in the water.
What to bring: Sunblock (Reef Save), Sparecloth, and Some Thai baht.
Today is at leisure to relax, rejuvenate and enjoy the beautiful surroundings. Or join our optional tour with a full-day excursion to James Bond Island & Khai Island by speedboat with lunch.
Optional Program: James Bond Island & Khai Island by speedboat with Lunch: U$89/person (Minimum To 10PP)
Enjoy a full-day trip to Phang Nga Bay, an idyllic area of limestone islands, caves, and mangroves. The tour starts with a visit to Phang Nga province where we will visit the Buddha Cave Temple (Suwannakuha), also known as Monkey Temple. Our journey continues with a visit to Ao Phang Nga National Park. This scenic area covers over 40 limestone islands, caves, rock formations, and evergreen mangroves. Ride on a long-tail boat around the bays, and admire the famous James Bond Island, where the movie ‘The Man with a Golden Gun’ was filmed. Enjoy lunch at the stilted Sea Gypsy Village before returning to Phuket.
Remark: Subject to change without prior notice according to the weather and tide conditions. What to bring: Sunblock (Reef Save), Sunglasses, Hat, Camera, Cell Phone, a Waterproof bag, and Some Thai baht.
Free day at your leisure to relax on the sands or by the pool.
Optional Program: The Carnival Magic Phuket U$125/person (Minimum To 10PP)
Carnival Magic is the crowning jewel for nighttime entertainment on the resort island of Phuket. Spanning over 40 acres and is awash with dazzling colors and sparkling imagery. The Carnival Magic is also the world"s first Thai carnival culture theme park that celebrates the vitality and cultural heritage inspired by the annual festivals, fairs, flea markets of Thailand. The exotic beauty of Carnival Magic is well known all over the country. Inside the park, you can enjoy the parade, illuminations, shopping zone, restaurants, bars, and various exciting activities. Inspired by unique carnival celebrations from around the world, Carnival Magic presents a breathtaking evening of joyous celebration, regal pageantry, and cultural fun unmatched by any other show on earth.
After Breakfast, make your own transfer to the airport for your departure flight or you can choose the optional private airport drop-off service ( U$80/person--Minimum to 2 ppl ).
Note: *Depending on the air availability, flight back to USA/Canada may depart (00:00 am-03:00 am) on the next day.
For your final day, you may explore the city at your own convenience and transfer to Phuket airport in the evening. The hotel checks out before noon. (Late check-outs are available for purchase if you wish to relax and enjoy your hotel room).
Post-Tour Options:
1) Siem Reap & Angkor Wat 2 Nights 5-Star Tour Package: U$799/person
2) Chiang Mai 4 Nights 5-Star Tour Package: U$999/person
3) Bangkok & Ayutthaya 5 Nights 5-Star Tour Package: U$799/person
4) Bangkok & Chiang Mai 5 Nights 5-Star Tour Package: U$999/person
5) Bangkok & Siem Reap 5 Nights 5-Star Tour Package: U$1299/person
6) Luang Prabang 3 Nights 5-Star Tour Package: U$1199/person
7) Vietnam 8 Nights 5-Star Tour Package: U$1999/person
8) Bangkok 3 Nights 5-Star Extension: U$199/person
9) Bangkok 6 Nights 5-Star Extension: U$399/person
10) Phuket 3 Nights 5-Star Extension: U$199/person
11) Phuket 7 Nights 5-Star Extension: U$399/person
Flight Option:
☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here
Hotel Room Upgrade:
☆ Standard Deluxe Room (included)
☆ Upgraded Deluxe Room (ocean view): U$199/person (subject to seasons and availability)
☆ Premium Deluxe Room(private balcony/pool access): U$249/person (subject to seasons and availability)
☆ Deluxe Suite Room: U$1099/person (subject to seasons and availability)
☆ Upgraded Luxury Room (ocean view): U$499/person (subject to seasons and availability)
☆ Premium Luxury Room(private balcony/pool access): U$799/person (subject to seasons and availability)
☆ Luxury Suite/Villa Room: U$1499/person (subject to seasons and availability)
Optional Programs:
☆ Day 3: Siam Niramit Phuket Dinner & Show: U$69/person
☆ Day 5: Phi Phi Island & Bamboo Island by Speedboat with Lunch: U$95/person
☆ Day 6: Pearl farm Island & Elephant Sanctuary with Lunch: U$95/person
☆ Day 7: James Bond Island & Khai Island by Speedboat with Lunch: U$89/person
☆ Day 8: The Carnival Magic Phuket: U$125/person
A Taste of Thai: U$199/person(if purchase all three) Click here to view details
☆ Natural Restaurant Phukett: U$79/person
☆ Khao Rang Breeze Restaurant: U$79/person
☆ Baan Rim Pa Kalim: U$79/person
(If purchase all three, you have discount)
Ultimate Thai Massage Experiencing: U$149/person (if purchase all three)Click here to view details
☆ Traditional Thai Massage: U$60/person
☆ Aroma Oil Massage: U$60/person
☆ Thai Foot & Classic Massage: U$60/person
(If purchase all three, you have discount)
Hands-on Thai: U$199/person(if purchase all three) Click here to view details
☆ Thai Yoga Meditation Retreats: U$69/person
☆ Thai Cooking Class: U$99/person
☆ Phuket Simon Cabaret (Kathu) Show: U$69/person
(If purchase all three, you have discount)
Tour Extensions:
1) Siem Reap & Angkor Wat 2 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$799/person
Single Supplement: U$599
Included:
*Domestic flight from Phuket to Siem Reap, Cambodia
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Angkor Miracle Resort & Spa or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
2) Chiang Mai 4 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$999/person
Single Supplement: U$799
Included:
*Domestic flight from Phuket to Chiang Mai
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Empress Premier Hotel Chiang Mai or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
3) Bangkok & Ayutthaya 5 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$799/person
Single Supplement: U$599
Included:
*Domestic flight from Phuket to Bangkok
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Pullman Bangkok King Power or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
4) Bangkok & Chiang Mai 5 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$999/person
Single Supplement: U$799
Included:
*Domestic flight from Phuket to Bangkok
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Pullman Bangkok King Power / Empress Premier Hotel Chiang Mai or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
5) Bangkok & Siem Reap 5 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$1299/person
Single Supplement: U$1099
Included:
*Domestic flight from Phuket to Bangkok
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Pullman Bangkok King Power / Angkor Miracle Resort & Spa or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
6) Luang Prabang 3 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$1199/person
Single Supplement: U$999
Included:
*Domestic flight from Phuket to Luang Prabang, Laos
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF (Pullman Luang Prabang Hotel or similar)
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
7) Vietnam 8 Nights Tour Package ( Post-Tour ): Click here to view details
Price: U$1999/person
Single Supplement: U$1799
Included:
*Domestic flight from Phuket to Hanoi, Vietnam
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
*5 star hotel accommodations with daily ABF
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
Stay Like A Local-Extensions:
1) Bangkok 3 Nights 5-star extension (airport drop off not included) ( Post-Tour ):
Price: U$499/person
Early Bird Price: U$199/person
Single Supplement: U$199
Included:
*5-star hotel accommodations with daily ABF
2) Bangkok 6 Nights 5-star extension (airport drop off not included) ( Post-Tour ):
Price: U$999/person
Early Bird Price: U$399/person
Single Supplement: U$399
Included:
*5-star hotel accommodations with daily ABF
3) Phuket 3 Nights 5-star extension (airport drop off not included) ( Post-Tour ):
Price: U$499/person
Early Bird Price: U$199/person
Single Supplement: U$199
Included:
*5-star hotel accommodations with daily ABF
4) Phuket 7 Nights 5-star extension (airport drop off not included) ( Post-Tour ):
Price: U$999/person
Early Bird Price: U$399/person
Single Supplement: U$399
Included:
*5-star hotel accommodations with daily ABF
Flight Option:
☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here
5-Star Hotels: (guarantee 5-star hotel on beach)
Phuket: Grand Mercure Phuket Patong / Wyndham Grand Phuket Kalim Bay / The Nature Phuket / Crest Resort & Pool Villas Phuket / Novotel Phuket Kata Avista Resort & Spa or similar
International Air:
* UTOvacation reserves the right to confirm the airlines below:
☆ Air Canada
☆ Air China
☆ Hainan Airlines
☆ China Eastern Airlines
☆ Singapore Airlines
☆ Cathy Pacific Airlines
☆ China Southern Airlines
☆ United Airline
☆ American Airline
☆ Delta Airline
☆ Xiamen Airlines
☆ Beijing Capital Airlines
☆ Sichuan Airlines
☆ Hongkong Airline
☆ Eva Air
☆ Saudia
Thailand DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.
Cambodia REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s Cambodia E-visa Service Option (Single entry, 30 days stay): U$95/person
Laos REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s Laos E-visa Service Option (Single entry, 30 days stay): U$149/person
Vietnam REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s Vietnam E-visa Service Option (Single entry, 30 days stay): U$85/person
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
Call 1-855-526-1286 or email visaapplication@utovacation.com for any inquiries about travel visas.
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
Thailand is often referred to as the “land of smiles,” and while it may be a cliché, it also happens to be quite true. On
the whole, Thailand is a very welcoming, friendly country, particularly when
you get outside the large tourist centers like Phuket and Bangkok. Also, Thailand is famous for its
beautiful white sand beaches and stunning, clear blue seas, with over 2,000
miles of coastline and 8,000 tropical islands!
Packing List For Thailand:
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Passport – Ensure your passport is valid for at least a year and has plenty of
blank pages. Also get a passport
cover – they’re cheap, and will protect your passport
from damage plus provide a handy place to stash tickets etc whilst in transit.
l
Travel Insurance – Make sure you have travel
insurance that covers
your full range of activities e.g. scuba diving (World Nomads
backpacker travel insurance is recommended by Lonely Planet amongst others and can be bought
immediately online)
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Thai SIM card – it’s much cheaper to switch over to a Thai SIM card on your phone rather
than use roaming from home. You can buy a Thai
SIM card online with Klook and pick it up at the counter at the airport when you arrive in
Thailand. Alternatively, you buy a SIM at one of the telecom shops at the
airport or once you’re in the city.
l
Do I Need A Visa For Thailand? – USA and Canada nationalities do NOT need
a visa for Thailand – you simply
arrive in Thailand and get a stamp that allows you to stay 30 days in Thailand.
(This is technically known as a visa waiver stamp). See this official
list for the full
rundown of which nationalities do not require a visa to enter Thailand.
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Prescription Medicines – Have a full supply of any prescription
medicines you require
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Credit Cards and Debit Cards – Have credit cards and a debit card that
will work in international ATMs and won’t block you due to being accessed from Thailand.
Must-Have Items to Carry - Whether you purchase them locally or bring
them from home, you'll certainly want each of these essentials with you:
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Sunscreen: Prices for sunscreen often reflect the fact that locals rarely use it.
l
Sunglasses: Sunglasses often get abused, so consider buying a
cheap pair locally.
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Mosquito Repellent: Dengue fever is a serious problem throughout Thailand.
The best defense is to protect
yourself from bites. Mosquito coils can be purchased everywhere;
burn them while sitting on your porch or balcony.
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Toilet Paper: You'll find it on tables in restaurants
but not always in the bathrooms!
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Hand Sanitizer: Soap isn't a guarantee, even in nice
restaurants. You'll certainly want some after your first squat toilet experience.
l
Power Adapter: Most of the power outlets in Thailand are
universal now; they accept both the US-style flat-pronged plugs as well as the
rounded European-style power plugs. To ensure that you can connect everywhere,
consider bringing a universal power adapter and check the
voltage ratings (Thailand uses a 220-volt system) on your devices/chargers. Anything
that relies on USB charging or has a dual-voltage transformer should be fine.
Clothing:
The casual outdoor clothes are highly recommended. A pair of comfortable
walking shoes. Socks, pants, and underwear. An umbrella and waterproof coat will be strongly recommended because
it often rains in Thailand. Bring clothes according to in which season you are traveling.
Bangkok, Thailand: Annual Weather Averages
April is the hottest month in Bangkok with an average
temperature of 31°C (87°F) and the coldest is December
at 26°C (79°F) with the most daily sunshine hours at 9 in
December. The wettest month is September with an average of 220mm of
rain. The best month to swim in the sea is in April when the average
sea temperature is 30°C (86°F).
Phuket Thailand: Annual Weather Averages
March is the hottest month in Phuket with an average temperature of 29°C (83°F) and the coldest is January at 27°C (81°F) with the most daily sunshine hours at 9 in April. The wettest month is September with an average of 400mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
Any of the travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passports. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make a deposit online
A Non-refundable, non-transferable deposit is required to secure the space.
1) Initial deposit: USD$199.00/pp at the time of booking. (The USD$199.00 deposit counts towards the final payment)
2) Final Payment: 180 days prior to the trip departure. A full payment is required when booking if the package is a special-sale product.
Step 5. Finalize the booking.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or final payment is required 180 days prior to the tour departure date. For all packages, all essential travel documents, which include but are not limited to a Valid Passport Copy, should be submitted by this date. Additionally, for land-only packages, any flight information should also be provided by the final payment due date.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request a Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to booking@utovacation.com/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.
A Word About Tipping
The tipping is for local service including tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Any cancellation of the issued flight tickets before departure (all the segments are unused) would incur a penalty of a minium of USD 350.00 per ticket or the surface price of the ticket subject to the rules and regulations of airline company. A adminitration fee also applies. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
Number of Days Prior to Departure | Cancellation Penalty (Per Person) |
180 days or above | $199 as penalty |
90 - 179 days | $199 + 30% of tour fare as penalty |
30 - 89 days | $199 + 50% of tour fare as penalty |
0 - 29 days | 100% of the tour fare as the penalty |
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of 100USD per day will be applied. (Only applicable for China discounted tours)
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation reserves the right to modify, reschedule the tour or issue a full travel credit to clients should there be any of the following situations occurring which are all beyond our control
1) Global/regional pandemics recognized by WHO/destination country health authority
2) Travel restrictions and protocols or lock-downs that are put in place imposed by local government or travel governing organizations
3) Flight cancellation or being unable to provide a full capacity by the airlines
4) Wars and strikes
5) Any other acts of God
An alternative departure date will be offered for no extra administration fees if clients wish to rebook the same package.
Cancellation policy applies if tour is requested to be cancelled by clients under the above situations.
A surcharge might incur imposed by the third party i.e. airlines, cruises, hotels, ground tour operators, any other service providers under the above situations.
Tour Credits
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension.
Travel Credits may be used on any UTOvacation product except for Cruise packages, Travel visa, Flight ticket/First-class flight fare upgrades or
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a traveling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Once we are done issuing your flight tickets, our ticketing department will send you an email to confirm the details in time. UTOvacation shall take no responsibilities if airlines change schedules or change routings afterwards and no refunds shall be commenced because of such alterations.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company"s official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Flight Package Description
Silver Flight Package ( Guaranteed maximum of one-stop/layover to your destination country gateway )
If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets.(Option and flight itinerary are subject to availability)
Gold Flight Package ( Guaranteed non-stop flight to your destination country gateway )
If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)
Vaccination
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following to that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra costs will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such a document may result in the rejection of boarding aircraft or vessel for the children concerned.
Please note that gratuity is not included. The suggested tipping for the local service team includes tour guides, drivers, hotel and restaurant staff is U$40 per person for the entire trip.
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable to China discounted tours or any trip that includes China discounted tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.
If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at booking@utovacation.com for assistance.
UTO Worry-Free Plan
Regular (Complimentary):
1. By making an initial deposit in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 15 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
2. After 15 days of your deposit payment, you may still cancel your trip for any reason up to 150/180 days prior to your departure date and your deposit (non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150/180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions.)
3. No administration fee is charged for name change / tour change / minor correction one time up to 150/180 days prior to your departure date (except for any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
4. There is an administration fee of $100-$299/person for any name change/tour change plus any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150/180 days before the tour starts.
5. If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
6. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
REMARKS:
- UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan.
- Only itinerates with such icon UTO WorryFreePlan are applicable for UTO Worry-Free Plan.
- By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
- Value: reg $199-$999/person
Plus ($149/person):
In addition to the clauses above, extra benefits include the followings:
7. You are able to enjoy an extra 15 days period on top of the regular 15 days (total of 30 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
8. If you sign up for any optional features, we guarantee you the early bird price even after the promotion is over (up to 150/180 days prior to departure date).
9. A complimentary $50/person credit will be deposited in your UTO Cash Back Program account for your next vacation journey.
10. Under the same category/type/price point/season, your hotel room or cruise cabin will be first assigned in your group for the selection of floor, location or view.
Premium ($249/person):
In addition to the clauses above, extra benefits include the followings:
11. You are able to enjoy an extra 30 days period on top of the regular 15 days (total of 45 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
12. A complimentary $50/person cash rebate will be granted if you have purchased travel insurance from John Hancock or Manulife through our website.Remarks: Claim travel insurance cash rebate any time after your tour is finished with your full name and policy number at 1(855) 526-1286.
13. Able to extend our promotions for an extra 2 days (48 hours) after the campaigns are over. You may sit back and reserve discounted deals for your friends and family at your own pace.
14. Supporting document for visa application is provided for free of charge.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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