You can add the UTO Worry-Free Plan, giving you more flexibility to change your order with each new booking.
☆ Visit Bangkok Grand Palace,
☆ Explore The Golden Triangle,
☆ Stroll on Thailand Hawaii-Pattaya beach,
☆ Discover The Floating Market,
☆ Experience Phuket by Speedboat
Tour Code: USBT10
Duration: 10 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Extra Service: Travel Insurance Visa Service
1) Round-trip international flight from Los Angeles to Thailand for NO additional charge
The following departure cities are available for an additional charge:
Additional U$300/person | San Francisco / San Jose / Seattle |
Additional U$500/person | Oklahoma City / Phoenix / Portland (OR) / Sacramento / San Antonio / San Diego / Las Vegas |
Additional U$700/person | New York / Atlanta / Charlotte / Detroit / Memphis / Miami / Orlando / Fort Lauderdale / Milwaukee / Austin / Dallas / Denver / Philadelphia / Washington D.C. / Boston / Chicago / Houston |
Land-only package without round-trip international flight ticket: minus U$200/person
2) Domestic flight from Bangkok to Chiang Mai, Phuket to Chiang Mai
3) Ground transportation between the cities ( BY BUS )
4) Hand-picked 4 star hotel accommodations with daily ABF (Based on ratings by booking.com)
5) Sightseeing admission fees as listed on the agenda
6) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
7) Special cultural programs as specified in the schedule
8) Professional English speaking local tour expert
9) All tax and fuel surcharge
1). Travel insurance
2). Any personal expenses
3). Tour Extensions and Optional programs
4). A Mandatory Service Charge & Tipping USD 180/person is required and payable by Credit Card Before Depart.
5). Single supplement USD 599
ALL PRICES ARE IN USD
PAYMENT POLICY:
Full Payment is Required at the Time of Booking
Optional program and Upgrades:
* Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
Group Size:
☆ 10 - 40 Each Departure Date.
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD$6000/per person.
Depart for Bangkok on an overnight international flight. 1-2 stopover depends on departure city.
**depends on your departure city, you may have to depart from your departure city 1 day earlier than the itinerary departure date.
Welcome to Thailand! Known as the City of Angels, Bangkok is the capital city and the focal point for Thailand. Upon arrival at Bangkok International Airport, enjoy a transfer to your hotel and the remainder of the evening to rest and relax.
Bangkok is one of the world"s top tourist destination cities, deep-rooted in ancient Buddhist tradition and beliefs. We will visit the bustling Bangkok Chinatown District, and Bangkok´s largest Flower Markets at Paklong Talat. See the Temple of Golden Buddha (Wat Traimit), home to the world’s biggest solid-gold Buddha statue. It’s measuring 10 feet high, weighing over 5 tons, and valued at $14m. Afterwards, visit the Marble Temple (Wat Benchamabophit) to admire its amazing statue. It’s one of Bangkok’s most elegant and unique temples with its white marble walls.
The remainder of the day is at your leisure.
Optional Program: Asiatique Night Market & Dinner Cruise Night Tour: U$69/person
This evening, why not mark your night in Thailand’s exciting capital with our optional Chao Phraya dinner Cruise. Admire views of the floodlit Grand Palace, and Bangkok’s golden temples and river bridges as you enjoy a scrumptious buffet dinner on board your comfortable ship.
Today, drive to scenic Pattaya (approximate 2.5
hours), a popular vacation spot on the east coast of the Gulf of Thailand whose
beaches and entertainments draw thousands of visitors annually. On the way,
stop at Gemstone Gallery, Asia"s biggest museum for gems & stones!!! and
where you can see how traditional Thailand precious items are produced for sale
and purchase some as souvenirs for friends and families. Upon arrival, visit
the Khao Phra Tamnak --- Locate on a small hill on the south of Pattaya
Beach, which is the best spot to see the panoramic view of Pattaya City and
Pattaya Bay from above.
Optional Program: Alcazar Cabaret Show & Seafood Dinner: U$65/person
The Alcazar Cabaret Pattaya is recognized internationally throughout the entertainment circuit. Alcazar is more than just a drag queen show and in the early days was not accepted. After years of evolvement and development of new technology, the Alcazar Show is world acclaimed. It is a must see for visitors local or foreigners. You will also enjoy a flavorful Seafood Dinner.
This morning, visit the Buddha
Mountain (Khao Chi Chan), a famous place as it features a giant sculptural
image of Lord Buddha erected on the giant cliff. On the way, stop by Royal
Thai-Silk & Jade Center, the best place to shop Thai silk and handicrafts.
Thailand is well known for a number of unique characteristics, so Thai silk has
become a coveted item across the globe, and it is one of the most sought-after
souvenirs by tourists and visitors of the Kingdom. Afterwards,
transfer to Bangkok Airport for your flight to Phuket, the largest and most
popular island of Thailand.
Today is yours to just relax, rejuvenate, and enjoy the beautiful surroundings.
Optional Program: Full Day Phi Phi & Bamboo Islands by Speedboat with Lunch: U$99/person
Full
day excursion to the magnificent Phi Phi Islands & Bamboo Island. There"ll
be time to snorkel in the crystal-clear waters, watch the fantastic colorful
marine life, and spot the monkeys at Monkey Beach. Enjoy swimming, sunbathing
or just people-watching on the beach before returning to your hotel.
Free at
leisure until check-out; Afterwards, flight to Chiang Mai, the
capital city of Lanna Kingdom.
This
morning, travel to Chiang Rai. Known for its colorful temples and its beautiful
mountain landscape, also one of the country’s most fascinating regions in
Thailand. Discover the beautiful Temples of Wat Rong Khun (well-known
White Temple) before heading into the Golden Triangle Park, once the hub
of the opium trade, and where Thailand, Myanmar and Laos meet. After an
authentic Thai lunch at a local restaurant, visit the House of Opium Museum,
learn the history of opium growing history in this area. Return to Chiang Mai
in the evening.
Today,
visit the Wat Phra That Doi Suthep, one of the top three most important
temples in Chiang Mai. Afterwards, hop into a TukTuk Ride for an unbelievable
experience with the locals and feel the city pulse in the Old Town. On
the way, stop at the Wat Chedi Lunag, a huge Buddha statue of 90 meters
tall inside is a must-see. Afterwards, visit the Sankampang & Handicraft
Village, as many of the very best handicrafts in all of Thailand are
produced right here in the North, for on-site demonstrations on how the Thai
Silver-wares are made. This evening, walk around Nimmana Haeminda Road
for a relaxing walk and capture the fashionable and peaceful atmosphere of this
unique street.
After breakfast, transfer to airport and board the flight back to your sweet home.
Note: *Depending on the air availability, we might take the flight back to USA/CANADA which departure in the early morning (00:00am-03:00am) on the next day and today a full day on our own to explore the city, and transfer to Phuket airport in the evening.
*Late check-outs are available for purchase if you wish to relax and enjoy your hotel room until our evening departure. Otherwise, the hotel standard check-out time will be before 12 noon today.
Tour Extensions-(Choose before the trip):
1): Phuket 4 Days 3 Nights
Price: USD 1399.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Ground transportation
*Food as specified on the itinerary
*Guided Sightseeing; Luxury Tour
*Sightseeing and admission fees as listed on the agenda
*Hand-picked 4 star hotel accommodations with daily ABF
*Special cultural programs listed for different cities are specified on the schedule
*Fluent English local tour expert
Optional Programs-(Choose before the trip )
☆ Day 3. Asiatique Night Market & Dinner Cruise Night Tour: USD 69/person
☆ Day 4. Alcazar Cabaret Show & Seafood Dinner: USD 65/person
☆ Day 6. Phi Phi & Bamboo Islands by Speedboat with Lunch: USD 109/person
Hand-picked 4 star hotels: (Based on ratings by booking.com)
Bangkok 2 Nights - Bangkok Palace Hotel or similar
Pattaya 1 Night - Cholchan Pattaya Beach Resort or similar
Phuket 2 nights - Cassia Phuket by Banyan Tree or similar
Chiang Mai 3 Nights - The Empress Chiang Mai Hotel or similar
International Air (*UTOvacation reserves the right to confirm the airlines below)
☆ Air Canada
☆ Air China
☆ Hainan Airlines
☆ China Eastern Airlines
☆ Cathy Pacific Airlines
☆ China Southern Airlines
☆ United Airline
☆ American Airline
☆ Delta Airline
☆ Xiamen Airlines
☆ Beijing Capital Airlines
☆ Sichuan Airlines
☆ Hongkong Airline
☆ Eva Air
☆ Saudia
Remark:
1) We reserve the rights to modify the itinerary if necessary, subject to the local conditions
2) Group tour minimum of 10 passengers
3) Price subject to change at the time of reservation
4) Special condition for travelers under 12 years of age are as follows:
Child between 2-11 years old | Infant under 2 years old share bed with adult |
100% of adult tour fare | We don"t suggest customers bring Infants to participate on this tour |
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service:
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See the airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation change policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the right to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
Meals:
Thailand DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
Thailand is often referred to as the “land of smiles,” and while it may be a cliché, it also happens to be quite true. On
the whole, Thailand is a very welcoming, friendly country, particularly when
you get outside the large tourist centers like Phuket and Bangkok. Also, Thailand is famous for its
beautiful white sand beaches and stunning, clear blue seas, with over 2,000
miles of coastline and 8,000 tropical islands!
Packing List For Thailand:
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Passport – Ensure your passport is valid for at least a year and has plenty of
blank pages. Also get a passport
cover – they’re cheap, and will protect your passport
from damage plus provide a handy place to stash tickets etc whilst in transit.
l
Travel Insurance – Make sure you have travel
insurance that covers
your full range of activities e.g. scuba diving (World Nomads
backpacker travel insurance is recommended by Lonely Planet amongst others and can be bought
immediately online)
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Thai SIM card – it’s much cheaper to switch over to a Thai SIM card on your phone rather
than use roaming from home. You can buy a Thai
SIM card online with Klook and pick it up at the counter at the airport when you arrive in
Thailand. Alternatively, you buy a SIM at one of the telecom shops at the
airport or once you’re in the city.
l
Do I Need A Visa For Thailand? – USA and Canada nationalities do NOT need
a visa for Thailand – you simply
arrive in Thailand and get a stamp that allows you to stay 30 days in Thailand.
(This is technically known as a visa waiver stamp). See this official
list for the full
rundown of which nationalities do not require a visa to enter Thailand.
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Prescription Medicines – Have a full supply of any prescription
medicines you require
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Credit Cards and Debit Cards – Have credit cards and a debit card that
will work in international ATMs and won’t block you due to being accessed from Thailand.
Must-Have Items to Carry - Whether you purchase them locally or bring
them from home, you'll certainly want each of these essentials with you:
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Sunscreen: Prices for sunscreen often reflect the fact that locals rarely use it.
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Sunglasses: Sunglasses often get abused, so consider buying a
cheap pair locally.
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Mosquito Repellent: Dengue fever is a serious problem throughout Thailand.
The best defense is to protect
yourself from bites. Mosquito coils can be purchased everywhere;
burn them while sitting on your porch or balcony.
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Toilet Paper: You'll find it on tables in restaurants
but not always in the bathrooms!
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Hand Sanitizer: Soap isn't a guarantee, even in nice
restaurants. You'll certainly want some after your first squat toilet experience.
l
Power Adapter: Most of the power outlets in Thailand are
universal now; they accept both the US-style flat-pronged plugs as well as the
rounded European-style power plugs. To ensure that you can connect everywhere,
consider bringing a universal power adapter and check the
voltage ratings (Thailand uses a 220-volt system) on your devices/chargers. Anything
that relies on USB charging or has a dual-voltage transformer should be fine.
Clothing:
The casual outdoor clothes are highly recommended. A pair of comfortable
walking shoes. Socks, pants, and underwear. An umbrella and waterproof coat will be strongly recommended because
it often rains in Thailand. Bring clothes according to in which season you are traveling.
Bangkok, Thailand: Annual Weather Averages
April is the hottest month in Bangkok with an average
temperature of 31°C (87°F) and the coldest is December
at 26°C (79°F) with the most daily sunshine hours at 9 in
December. The wettest month is September with an average of 220mm of
rain. The best month to swim in the sea is in April when the average
sea temperature is 30°C (86°F).
Phuket Thailand: Annual Weather Averages
March is the hottest month in Phuket with an average temperature of 29°C (83°F) and the coldest is January at 27°C (81°F) with the most daily sunshine hours at 9 in April. The wettest month is September with an average of 400mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
Any travel products or services that you purchase from UTOvacation contain a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login, or register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travelers’ information according to their passports. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make your payment online :A Non-refundable, non-transferable payment is required to secure the space. (The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.)
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses that occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation.
A final trip confirmation by email including day-by-day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request a Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blasts, or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses that occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day-by-day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. Full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Travel Visa
The following documents from the passenger are required if travelvisa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to the departure date. Alternative departure dates will be offered for no extra charge.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email including your reservation number, full name, and date of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by ImmigrationDepartment or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruises, tours, and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air tickets, cruise tickets, transportation, accommodation, and meals have to be arranged in advance during the high season (i.e.Holidays, special events, and other important activities and conventions), no departure date change is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds, or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages, or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveler violate any local/provincial, or national laws during their travels, UTOvacation is not responsible or liable. By this signing, agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations in the destination country at the time of the booking. Please note, shouldUTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refunded amount will not include fees associated with TravelVisa which have already been issued, or any services that have already been delivered.
All reschedule tours are consider non-refundable; regular cancellation policydoes not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contracts entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers, especially in cases that involve health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios that impact room availability, tour execution, separate fees, or other elements of the tour that is enforced by third-party entities such as local and federal authorities.
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a traveling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payments will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation is facilitated and owned by third-party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.
Baggage
Each airline company has its own rules and regulations with baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company"s official website.
Please note, some destinations baggage is not included in the fare. Refer toyour specific tour product page’s terms & conditions for specific baggageallowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Vaccinations
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not bere-arranged. During the tour or cruise, it will be considered as a surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra costs will be undertaken by the client voluntarily. UTOvacationreserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason neither it is applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is traveling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by-accompanying parent/guardian. If a child, 18 years old or younger is traveling alone, children MUST carry a notarized consent letter signed by both parents/guardians. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presenting such a document may result in the rejection of boarding aircraft or vessels for the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip prior to the departure date or the 1st day of arrival to the destination.(Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but is not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable to Chinadiscounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to the departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further action.
Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates, and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delays, service cancellations, price increases, or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
Dispute Penalty:
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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