10th Anniversary Free Tour Terms and Conditions
(Offer valid July 21 to July 26, 2021)
To be eligible for this tour clients would need to meet the following criteria:
1) The complimentary tour program is for adults only, 18 years old and up.
2) Have a valid passport
3) There is a compulsory service fee of USD$260 per person. This includes tipping and fees associated with the local services team that includes the tour guides, drivers, hotel and restaurant staff.
4) When a customer adds an optional program or tour extension to the complimentary tour, there is a deposit required at the time of booking. If the balance is less than $299 per person, the full payment is required. If the balance is greater than $299 per person, only a $299 per person deposit is required and any remaining balance will be required 150 days prior to trip departure.
5) For each room, a minimum of 1 adult per room is required.
6) This complimentary tour is limited to 1 room per booking. Should your party have multiple rooms, the 2nd room and above will be charged the standard fees.
7) If the client cancels any optional tours, regular cancellation fees are applicable.
8) All Free Tours are based on Double or Triple Occupancy (2 - 3 people per room); maximum 1 room per booking.
Rooms with only 1 guest will be charged an additional $600 single supplement.
Rooms with 4 guests are not available, UTOvacation recommends 2 separate rooms with two guests. Please contact us directly if this continues to be a need.
Booking with Child under 18 years old. Children's price will be applied for $199 per person; must be accompanied by 1 adult at least.
9) This tour is nontransferable
10) You cannot redeem this tour for cash value or apply this tour value to different tour products.
11) All passenger cancellations must be confirmed in writing via email and include the passengers full name, reservation number and date of travel. Cancellation terms will be applied based on the date that the formal cancellation is received and applied to the following day prior to the departure date.
12) Any subsequent changes to an existing order/tour will incur a $100 per person change fee plus any applicable supplier fees. This includes any names changes and the removal of any services such as optional tours and transfers.
13) During the duration of the tour, should a guest purposely miss any part of the tour, the remainder of the trip and accommodations may be automatically canceled. Any additional expenses incurred by the guest is not the responsibility of UTOvacation.
14) This free trip program cannot be used with other coupons or special offers.