☆ Stay Three Nights In Tokyo Shinjuku Area ☆ Itsukushima Shrine-UNESCO World Heritage in Hiroshima. ☆ Himeji Castle-The only UNESCO World Heritage castle in Japan. ☆ Admire the elegant landmark of Osaka Castle Garden. ☆ Marvel at the deer of Nara Deer Park as the frolic in the open. ☆ Stroll through Kyoto with a visit to one of Japan"s best-known shrines- the Fushimi Inari Shrine. ☆ Climb the magnificent Mt Fuji of the worlds" most popular UNESCO World Heritage sites
Tour Code: USJH12
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
1) Round-trip international flight from Los Angeles to Japan for NO additional charge
The following departure cities are available for an additional charge:
San Francisco / San Jose / Seattle
Oklahoma City / Phoenix / Portland (OR) / Sacramento / San Antonio / San Diego / Las Vegas
New York / Atlanta / Charlotte / Detroit / Memphis / Miami / Orlando / Fort Lauderdale / Milwaukee / Austin / Dallas / Denver / Philadelphia / Washington D.C. / Boston / Chicago / Houston
Land-only package without round-trip international flight ticket: minus U$200/person
2) Ground transportation between the cities ( BY BUS )
3) Hand-picked 4 star hotel accommodations with daily ABF (Based on ratings by booking.com / TripAdvisor / Expedia)
4) Sightseeing admission fees as listed on the agenda
5) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
6) Special cultural programs as specified in the schedule
7) Professional English speaking local tour expert
8) All tax and fuel surcharge
1.Travel insurance 2.Any personal expenses 3.Tour Extensions and Optional program 4.A Mandatory Service Charge & Tipping USD 290 /person is required and payable by Credit Card Before Depart. 5.Single supplement USD 1199.
ALL PRICES ARE IN USD
1) Initial deposit: USD$300.00/pp at the time of booking.2nd deposit of USD$300.00/pp after 2 weeks of booking.
(The USD$600.00 deposit count towards the final payment)
2) Final Payment: 180 days prior to the trip departure.
Optional program and Upgrades:
* Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
☆ 10 - 40 Each Departure Date.
Silver Flight Package:
☆ If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets: USD 299/Person. 【Early Bird Price: $99】
Gold Flight Package:
☆ If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets: USD 699/Person. 【Early Bird Price: $499】
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD 4000/Person.
☆ Stay Three Nights In Tokyo Shinjuku Area
☆ Itsukushima Shrine-UNESCO World Heritage in Hiroshima.
☆ Himeji Castle-The only UNESCO World Heritage castle in Japan.
☆ Admire the elegant landmark of Osaka Castle Garden.
☆ Marvel at the deer of Nara Deer Park as the frolic in the open.
☆ Stroll through Kyoto with a visit to one of Japan"s best-known shrines- the Fushimi Inari Shrine.
☆ Climb the magnificent Mt Fuji of the worlds" most popular UNESCO World Heritage sites
☆ Enjoy the city tour in Tokyo with shopping at the Nakamise Shopping Street
*Late March to early April is historically the best time to view cherry blossoms, but we can’t guarantee that they will flower on these dates as they are highly seasonal and subject to climatic conditions.
*From June to August, it is the best time to view fresh spring greens and enjoy the warm climate.
*The end of Oct through early Nov is the best time to see crimson leaves in Autumn.
View full itinerary
USA/CANADA TO HIROSHIMA
Fly to Hiroshima from USA/Canada.
Upon arrival at Hiroshima Airport, you will be greeted and transferred to the hotel.
*Please note that while we are doing our best to accommodate early arrivals, hotel check-in time is generally not before 3:00 pm. Baggage storage can be arranged at the hotel. Take the rest of the day to rest up.
HIROSHIMA (FREE DAY OR JOIN OUR OPTIONAL TOUR)
Hiroshima Optional One Day Tour With Authentic Local Cuisine Lunch ($99/pp, MIN 10 PAX up)
Drive to Miyajimaguchi for a short cruise to Miyajima to see the【Itsukushima Shrine】- a UNESCO World Heritage site that at high tide, appears to be floating on water. Continue to Hiroshima with a stop at Peace Memorial Park, located near the epicentre of the first atomic bomb. Gaze in wonder at the Hiroshima Peace Memorial (Genbaku Dome), the only original structure left standing in the area. A stop will be made at【Hiroshima Peace Memorial Museum】, featuring exhibitions of items related to the atomic bomb.
HIROSHIMA - HIMEJI
Today your traditional Japan tour will start from Kurashiki Bikan area. Travel to Himeji, a stop will be made at【Kurashiki Bikan Historical Quarter】. With its scenic canals lined with weeping willows, Edo-period gardens, and historic merchant houses, the Kurashiki Bikan Historical Quarter offers an authentic feel of the old Japan in the heart of one of the oldest merchant towns. Following Kurashiki, we will drive to Okayama city, have a visit to the【Okayam Kourakuen Garden】. The Korakuen Garden in Okayama is rated as one of the top 3 gardens in Japan. That’s high praise in a country with so much natural beauty and so many highly prized gardens. Then drive to the hotel in the Himeji area.
HIMEJI/KOBE/OSAKA (OPTIONAL: JAPANESE WAGYU BEEF LUNCH)
Today we will have a visit to【Himeji Castle,】 (the World Heritage) in the early morning, relatively less crowded at that time of the day. With a shining white exterior, Himeji Castle boasts great popularity with Japanese and international tourists for its elegant appearance. Beginning with the keep, the largest building on the grounds, Himeji Castle features various highlights like the massive Hishinomon Gate and the Nishinomaru Garden. Nishinomaru Garden offers a prominent view of the keep, making it a perfect photo spot. Himeji Castle has ticket control policy and entering the Castle is not guaranteed. This afternoon we will drive to Kobe, a well prosperous country, very modern with great harmony to tradition, and it is also a fashionable city in Japan, you will have a romantic time at the Harborland. Have a cup of coffee or tea and enjoy a beautiful view of Kobe tower. You can also walk around in the Nakamichi China town. Then drive to the hotel in the Osaka.
Optional: Japanese Wagyu Beef Lunch：($150 /pp, MIN 10 PAX up)
OSAKA - NARA - KYOTO
After breakfast, explore the 【Osaka Castle Garden 】, surrounded by greenery, the garden commands a splendid view of the castle tower and the stone wall surrounding the moat. The castle is one of Japan's most famous landmarks and it played a major role in the unification of Japan during the Azuchi-Momoyama period in the sixteenth century. Later, enjoy some free time in Shinsaibashi, the prime shopping area in Osaka. In the afternoon, you will proceed to the city of Nara, which was the first capital city of Japan. Make a special visit to【Nara Deer Park】, home to hundreds of freely roaming deer. Considered in Shinto to be messengers of the gods, Nara's nearly 1200 deer have become a symbol of the city and have even been designated as a natural treasure. Later this afternoon, you will be transferred to Kyoto. Today's highlight is famous 【 Fushimi Inari Shrine 】, with a history tracing back to the 8th century, Fushimi Inari Taisha is the headquarters of the some 30,000 Inari shrines around the country. Located on and around Mt. Inari, the shrine complex is comprised of easily accessible worship halls at the base of the mountain connected via vermilion torii gate-lined paths winding up the heavily wooded heights to more remote inner shrines and surprises that require some hiking to reach.
Free day at leisure.
Recommended Options: Kyoto City In-Depth Tours with Authentic Local Cusine Lunch 【USD 90 Per Person】 •Kinkaku-ji (Golden Pavilion), a UNESCO Heritage Listed Site. •Kiyomizu-dera, with over 1200 years of history. It is one of the signature World Heritage sites in Kyoto. •Nijō Castle, a flatland castle, and one of Kyoto's most popular and impressive sights. •Gion Walking Tour, feel the history of Gion as you walk, and see Kyoto's famous maiko!
KYOTO - MT FUJI AREA - LAKE YAMANAKAKO
After breakfast depart on a full day of sightseeing. Marvel at the natural wonders surrounding 【Mount Fuji】 and enjoy splendid views on this day tour. In the afternoon, visit the sight of eight ponds formed from the melted snow of Mount Fuji at Oshino Hakka, and followed by a 【Lake Yamanaka- ko Cruise】 to witness stirring panoramas of Mt Fuji. 【Oshino Hakkai】 is a touristy set of eight ponds in Oshino, a small village in the Fuji Five Lake region, located between【Lake Kawaguchiko】 and 【Lake Yamanakako 】 on the site of a former sixth lake that dried out several hundred years ago. The eight ponds are fed by snowmelt from the slopes of nearby Mount Fuji that filters down the mountain through porous layers of lava for over 80 years, resulting in crystal clear spring water that is revered by the locals. Have lunch independently during a stop along your travels today, be sure to take this opportunity to try some of Japan’s unique cuisine. Conclude your busy day with a relaxing stay at your hotel in Fuji Five Lakes Area.
HAKONE/KANAGAWA - TOKYO
After breakfast, you will transfer to the beautiful capital city of Tokyo, which is the world’s most populous metropolitan area and hosts the highest number of Fortune Global 500 companies worldwide. It consists of 23 central city wards which are all self-governing. Tokyo is a great mix of old and new, featuring many historical temples and beautiful gardens as well as monumental skyscrapers and entertainment for all ages. The tour will include a visit to the Imperial Palace, known as 【 Edo Castle 】, which was constructed in 1457. Imperial Palace Plaza is located in the center of Tokyo, immersed in natural beauty by the surrounding trees, flowers, and moats, and the building is home to the Emperor of Japan. Then head to Asakusa Kannon Temple, also known as Sensoji Temple, a Buddhist temple built in the 7th century and the oldest temple in Japan. The tour will conclude with a trip to the famous Nakamise shopping street, where you can find traditional Japanese food, souvenirs, and novelty items.
Enjoy a free day in Tokyo to explore this dynamic capital city, where over 11 million people live, making the population one of the largest in the world.
Alternatively, you may want to join an optional tour: Tokyo City Highlight Tours with Authentic Local Cusine Lunch 【USD 120 Per Person】 •Odaiba Seaside Park, set on the banks of Tokyo Bay, with great views of the city skyline. •Tsukiji Market, one of Japan’s most iconic places to visit, and a must for food and market lovers. •Meiji Jingu Shrine, a shrine dedicated to the deified spirits of Emperor Meiji and his consort, Empress Shoken. •Shibuya Crossing, famous for being the busiest crossing in the world, the Shibuya Scramble is top of most people’s must-see list in Tokyo. •Kabukichō, it is an entertainment and red-light district in Shinjuku.
Free day at leisure.
TOKYO TO HOMETOWN
Today, passengers will take own transportation to the Airport concluding your unforgettable journey of Japan.
Optional Program: 【Minimum guarantee of 10 ppl】
☆Silver Flight Package: If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets: USD 299/Person. 【Early Bird Price: $99】
☆Gold Flight Package: If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets: USD 699/Person. 【Early Bird Price: $499】
- Day 03: Hiroshima one day tour with Authentic Local Cuisine Lunch($99/pp, MIN 10 PAX up)
- Day 05: Japanese Wagyu Beef Lunch ($150/pp, MIN 10 PAX up)
- Day 07: Kyoto City In-Depth Tours with Authentic Local Cuisine Lunch ($90/pp, MIN 10 PAX up)
- Day 10: Tokyo City Highlight Tours with Authentic Local Cuisine Lunch ($120/pp, MIN 10 PAX up)
Stay Like A Local-Extensions:-(Choose before the trip)：
1) Tokyo 1 Nights Hotel and flight extension（No drop off service）
Single Supplement: USD$100
*Air Ticket change fee & fare difference from the original itinerary
*3-4 star hotel accommodations with daily ABF
2) Tokyo 2 Nights Hotel and flight extension（No drop off service）
Single Supplement: USD$200
*Air Ticket change fee & fare difference from the original itinerary
*3-4 star hotel accommodations with daily ABF
3) Return Flight Extension-3 DAYS（No drop off service）
*Air Ticket change fee & fare difference from the original itinerary
4) Return Flight Extension-5 DAYS（No drop off service）
*Air Ticket change fee & fare difference from the original itinerary
Hotels & Flights
4 Star Hotels (Based on ratings by booking.com / TripAdvisor / Expedia):
Hiroshima 2 Nights: Hiroshima airport hotel / ANA Crowne Plaza Hiroshima / Mitsui Garden Hotel Hiroshima / Hotel Granvia Hiroshima / Grand Prince Hotel Hiroshima / Daiwa Roynet Hotel Hiroshima-ekimae or similar
Himeji 1 Nights: Daiwa Roynet Hotel Himeji / Hotel Monterey Himeji / Nikko Himeji hotel / Richmond Hotel Himeji or similar
Osaka KIX 1 Night: Washington Hotel Kansai Airport / Karaksa Spring Hotel Kansai Air Gate / Izumisano Center Hotel Kansai International Airport or similar
Kyōto 2 Nights: S Peria Hotel Kyoto / Hotel MyStays Kyoto-Shijo / KYOTO YAMASHINA HOTEL SANRAKU or similar
Fuji Five Lakes Area 1 Night: Hotel Regina Kawaguchiko / Hotel My stay Fuji Onsen Resort or similar
Tokyo 3 Nights: Shinjuku Washington Hotel or similar
(*UTOvacation reserve the right to confirm the airlines below)
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Air China:
☆ Air Canada:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum of 10 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed
Infant under 2 years old
100% of adult tour fare
We don"t suggest people bring Infants under 2 years old to participate on this tour
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6)The hotels listed in the itinerary are subject to change and may be substituted with a similar category hotel without prior notice, if unavailable. Multi-carriers/airlines are used for the group tour airfare. Once the group tickets are issued the airline information may be released by the group ticketing department about 30 days prior to trip departure. Uto vacation can reserve the right to issue tickets without prior notice.
7) For Travel Visa service：
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
8) Any deviations to other destinations and/or extensions are subject to a $150 change fee, plus any air fare difference---please call 1-855-526-1286 for detail information.
9) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
10) Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
11) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the rights to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
12) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
【JAPAN DOES NOT REQUIRE A VISA FOR USA, CANADA & MEXICO PASSPORT HOLDERS.】
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
Before You Go
Japan is one of the most
popular travel destinations in the world. It is a unique blend of traditional
and modern, with many temples and buildings from the past co-existing with
modern achievements in architecture and technology.
Check the weather of your destination a week before your trip to get to
know the clothes you'll need, which depends on the purpose of
this trip. Better to make a packing list to rank the items according to
the importance. Leave your keys, contact information and a copy of travel
itinerary to family or friends.
Japan Packing List:
We suggest you pack as light as possible. Pack smart! Leave more space to
make your trip comfortable and pleasant.
Passport, Visa, Insurance Policy and other necessary travel documents. Air,
cruise or train tickets. A guide book or a phrasebook with English. Map of
places you are going to visit. Emergency card with your detailed contact
information consisting of full name, address, phone number, etc. Credit
card, Traveler's checks, and enough cash (Japanese Yen will be perfect!).
First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol
and Imodium chew-able. Toiletries. Alarm clock or watch with an alarm. Pocket
The casual outdoor clothes are highly recommended. A pair of comfortable
walking shoes. Socks, pants, and underwear. An umbrella and
waterproof coat will be strongly recommended because it often rains in
Japan, especially in the mountainous area, such as Mt. Fuji. Laundry bag. Bring
clothes according to in which season you are traveling.
Spring (Mar - May): Western suites, sports coats, jackets, sweater, long sleeve
Winter (Dec - Feb): Down
garment, overcoat, thick woolen sweaters, lined coats, cap, gloves and
*Late March to early
April is historically the best time to view cherry blossoms, but we can’t
guarantee that they will flower on these dates as they are highly seasonal and
subject to climatic conditions.
*From June to August, it
is the best time to view fresh spring greens and enjoy the warm climate.
*The middle of November
through the end of Nov is the best time to see crimson leaves in Autumn.
Camera and batteries. And
please do not forget the adapter for Japan if you have a three-prong plug.
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
What Vaccinations do I need to Travel to Japan?
on personal medical history and advice from the Public Health Agency of Canada,
the following vaccinations are recommended for travel to Japan:
The PHAC and WHO recommend
the following vaccinations for Japan: hepatitis A, hepatitis B, typhoid,
Japanese encephalitis, rabies, meningitis, polio, measles, mumps and rubella
(MMR), Tdap (tetanus, diphtheria and pertussis), chickenpox, shingles,
pneumonia and influenza.
Terms and Conditions
Any of travel products or services that youpurchase from UTOvacation contains a contractual agreement between you andUTOvacation and it represents that you have agreed to UTOvacation Terms andConditions. Please make sure that you read carefully before making anypayment. Reservation Online Reservations Step 1. Visit UTOvacation website: www.utovacation.com, login orRegister your account. (Learn how to book online Click Here) Step 2. Choose your desired departure date and departure city Step 3. Enter the travellers’ information according to theirpassport. Please identify and provide the contact information for the mainpassenger. All communication from UTOvacation will be sent to the mainpassenger only. Step 4. Make a deposit online A Non-refundable, non-transferable deposit is required to secure the space. (Initial deposit: $600.00/pp atthe time of booking. 2nd deposit of $600.00/pp after 2 weeks of booking.) Afull payment of $1200.00 is required when booking if the package is a special on-saleproduct. Step 5. Finalize the booking. Final Payment Balance payment of any regular products or services is due 180 days prior todeparture unless specified. If the full payment is not obtained by the duedate, UTOvacation reserves the right to cancel such reservation and retain thepre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment.Please carefully review your product pages for reference. Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking. The full or final payment is required 180 days prior to the tour departure date. For all packages, all essential travel documents, which include but are not limited to a Valid Passport Copy, should be submitted by this date. Additionally, for land-only packages, any flight information should also be provided by the final payment due date. Step 6. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotelinformation, and flight information will be sent to the main contact passengerapproximately one month before departure. By booking your tour online with UTOvacation.com you acknowledge and agree toall three terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agreethat you understand that the deposit is non-refundable. Offline Reservations Step 1. Complete the reservation. Call 1-855-526-1286 to request Booking Form. Fill out all the information onthe Booking Form with an authentic signature and date on the bottom of thesecond page. It is the passenger"s responsibility to ensure documentationaccuracy and travel documents validity. You will be liable for the full losscaused by incorrect information. By the time you full-fill the bookingform, you have agreed to receive correspondence from UTOvacation which mightinclude newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Formtogether to firstname.lastname@example.org/416-251-7778 Step 2. Finalize the booking. Balance payment of any regular products or services is due 180 days prior todeparture unless specified. If the full payment is not obtained by the duedate, UTOvacation reserves the right to cancel such reservation and retain thepre-paid deposit to cover any expenses occurred. * In addition, some productsmay require a second deposit before final payment. Please carefully review yourproduct pages for your reference. Step 3. Trip Confirmation. A final trip confirmation by email including day by day itinerary, hotelinformation, and flight information will be sent to the main contact passengerone month prior to departure. Make the reservations. A Non-refundable, non-transferable deposit is requiredto secure the space. We accept cash, cheque, money order, debit card, creditcard, email transfer, TD transfer. A full payment is required when booking ifthe package is a special on-sale product. By booking your tour offline with UTOvacation.com, you acknowledge and agree toall three terms and conditions including the Internet Sales & DepositPolicy and the Sales and Cancellation Policy. You also confirm and agreethat you understand that the deposit is non-refundable. Travel Visa The following documents from the passenger are required if travelvisa is applied through UTOvacation’s Visa Center:
Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here
Visa Application Form (Complete with signature and date)
*Remarks: If acquiring a visa on your own, thesupporting documents will be provided from UTOvacation One Month prior to thetrip departure date. Supporting documents requested early are subject to a $50administration fee Trip Cancellation and Eligible Refunds Please ensure you have read the Trip Cancellation Policyin full and have not scrolled past or by-passed this section. UTOvacation reserves the right to cancel or modify a tour prior to departuredate. An alternative departure date will be offered for no extra charge. All passenger cancellation or change requests must be confirmed in written formby email or fax including your reservation number, full name anddate of travel, cancellations will only be accepted in writing. Any cancellation of issued flight tickets before outbound departure (all thesegments are unused) at the originally issued place would incur a penaltycharge of CAD/USD 350.00 per ticket. No refund will be issued once travel hasbegun. Cancellation terms will be applied based on the date that the writtencancellation is received and based on the following dates prior todeparture. All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
180 days or above
$1200 as penalty
90 - 179 days
$1200 + 30% of tour fare as penalty
30 - 89 days
$1200 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
All refund-related processes will take around 6 to 8 weeks to process. No refund will be available on departure date and/orafter the tour has commenced (Including denied and/or rejected by ImmigrationDepartment or Custom of destination or Cruise port terminal officer). No refund or reimbursement will be available to passengers who voluntarilyforego meals, cruise, tours and/or accommodations. A surcharge may apply shouldthere be any additional fees occurred from services refused by the passengers.i.e. Since air ticket, cruise ticket, transportation, accommodation, and mealshave to be arranged in advance during high season (i.e.Holidays, SpecialEvents, and other important activities and conventions), no departure datechanged is allowed. No refund will be available on departure date change and/orbooking cancellation. Any other charges, refunds or rebates caused by the acts of God, Force Majeure,natural disasters, fire, weather, governmental and local authority"s order,political change, strikes, war, riots, quarantine, custom regulations, damagesor inquiry caused by accident is beyond the responsibility of UTOvacation andtherefore, you agree to hold UTOvacation harmless and non-liable for anyrefunds or compensation outside of the previously defined refund structure.Furthermore, should the traveller violate any local/provincial or national lawsduring their travels, UTOvacation is not responsible or liable. By this signingthe agreement the client agrees to any offer of a voucher, future companycredit, or alternative arrangements as determined by management at thattime. No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which haveoccurred after the date of booking. Should an outright travel ban beimplemented by the departing or destination country/city, a full travel creditwill be offered. Refunds will not be granted for pre-existing situationsat the destination country at the time of the booking. Please note, shouldUTOvacation incur any unexpected costs from its suppliers, these costs would besubtracted from and balance/travel credit issued to the passenger
Please note, any refunded amount will not include fees associated with TravelVisa’s which have already been issued or any services that have already beendelivered. All reschedule tours are consider non-refundable; regular cancellation policydoes not apply.
Optional programs and trip extensions The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show If for any reason, a passenger does not attend the scheduled daily activitiesduring the tour, an additional supplement fee of 100USD per day will beapplied. (Only applicable for China discounted tours) Shopping During your Tour Although we would be happy to assist your shopping needs, UTOvacation would notbe responsible for price, quality, and service of any goods purchased duringthe tour. Price Adjustments After the booking is confirmed, if the price increased following the impositionof a surcharge on fuel by the carrier or an increase in the exchange rate,insofar as the exchange rate applicable before the date on which the servicesare provided has increased by more than 5% since the date on which the contractwas entered into; and/or if the increase, without taking into account anyincrease in the provincial sales tax or USA Canada"s goods and services tax,raising taxes, royalties or reauthorized charges by a competent publicauthority, is equal to or greater than 7% of the price of services, you maychoose between a full and immediate reimbursement of the services or theprovision of similar services. Tour Adjustments UTOvacation retains the right to adjust, modify or reschedule tours if deemednecessary. UTOvacation also reserves the right to adjust your tour date or itinerary if itfeels it is in the best interest of its passengers especially in cases thatinvolve the health and safety. This may include minor adjustments like thetiming of a scheduled tour attraction visit to a complete datemodification. UTOvacation will do its best to notify you of any such changes before yourdeparture (Or as soon as possible if you have already departed). Stipulations. Please note, UTOvacation does its’ best to fulfill itstour obligations. However, UTOvacation is not liable for scenarios which impactroom availability, tour execution, separate fees or other elements of the tourthat is enforced by third party entities such as local and federal authorities. Tour Credits UTOvacation on some occasions may issue Travel Credits as either a reward or becauseof trip suspension. Travel Credits may be used on any UTOvacation product except for Travel Visa’sor Flight ticket/First-class flight fare upgrades
Travel Credits are not redeemable for cash
Travel Credits will expire 18 months from original departure date
Travel Credits may be used for more than one tour or destination
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction. destination
Travel Seat Arrangements Seating/Cabin assignment: UTOvacation has no power to control theseating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruiseline group department or randomly selected by the computer system. Therefore,UTO vacation cannot help the customers to change, reserve, pre-assignseats/cabins. Preferred Seat Upgrade: UTOvacation will not be responsible for anypreferred seat upgrade on aircraft (except for business or first classseats). Some cruise packages allow the selection of cabins at the time ofbooking for an upgraded price; please refer to the product page fordetails.
Reservation Adjustments Changes to an existing reservation by the passenger for whatever the cause,will incur a $299 per person charge plus any additional supplier fees. Thisincludes name changes and removal of any services such as optional tours andtransfers. *Please note that name changes to airline or cruise line reservations aresubject to full cancellation or re-booking. See Airline Name Changes sectionfor specific regulations. Replacing a travelling passenger is subject to cancellation penalties and isnot covered by this Reservation Changes policy. Changes or additional requests after departure are subject to local rates atthe time of amendment and must be paid directly by the passenger to the serviceprovider. UTOvacation will make its best effort to minimize these costs,however, all payment will be payable by request of the local service providers. There are no refunds for unused services.
Travel Insurance UTOvacation strongly recommends all tour members to purchase travel insuranceat the time of booking. UTOvacation does not directly offer Travel Insurance.The Travel Insurance recommended by UTOvacation are facilitated and owned by thirdparty operators. Any Travel Insurance purchased by the passenger is governed bythe third party and UTOvacation is not liable or responsible for saidinsurance.
Baggage Each airline company has its own rules and regulations with the baggage weight,size, and number. The best way to find out the rules and regulations is to govisit the airline company official website. Please note, some destinations baggage is not included in the fair. Refer toyour specific tour product page’s terms & conditions for specific baggageallowances.
Tour Fare Includes Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Visa Application Fee
Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
There is a compulsory service fee of USD$220/CAD$290 per person. This includes tipping and fees associated with the local services team that includes the tour guides, drivers, hotel and restaurant staff.
Any Items not listed in the itinerary
Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
Additional Notes The extra cost of schedule delay caused by Air Flight cancellation or changewill be undertaken by passengers themselves. The missed itineraries will not bere-arranged. During the tour or cruise, it will be considered as surrenderingapplication automatically if you do not attend the pre-arranged tour or checkin the prearranged hotel or cruise. All the extra cost will be undertaken by the client voluntarily. UTOvacationreserves the right to abandon any clients if such clients violate the law ordamage the interest of tour groups If a travel visa is denied for any reasonneither it is applied through UTOvacation Visa Service Center or applied on yourown, the tour cancellation policy applies when cancellation of the tour isrequested. UTOvacation holds no responsibilities for any denied Travel Visaapplication. If a child, 18 years old or younger, is travelling abroad with only oneparent/guardian, children MUST carry a notarized consent letter signed bynon-accompanying parent/guardian. If a child, 18 years old or younger istravelling alone, children MUST carry a notarized consent letter signed by bothparents/guardian. Such a consent letter may be requested by immigrationauthorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presentingsuch document may result in the rejection of boarding aircraft or vessel forthe children concerned. UTOvacation reserves the right to cancel any booking/accommodation/flightarrangement if the customer fails to pay the compulsory tipping for the entiretrip before the final payment due date.(Please note, the tip is an industry-standard and is provided to the tourguides and bus drivers of the designated tours, to ensure our customers receivethe best and high-quality service during the trip.) Cruise lines reserve the right to cancel, modify or substitute any scheduledport of calls and the schedule at any time and for any reason whatsoeverwithout prior notice due to the navigation authority and water conditions. Anyadditional expenses cause by the trip interruption should be paid by thecustomers, which includes but not limited to meals, transportation, hotelaccommodations, personal expense, and lost baggage. UTOvacation shall not beliable for any loss to guests. For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable Chinadiscounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Important Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions. Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Dispute Penalty Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks: 1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date. 2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at email@example.com for assistance.
UTO Worry-Free Plan
1. By making an initial deposit in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 15 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
2. After 15 days of your deposit payment, you may still cancel your trip for any reason up to 150/180 days prior to your departure date and your deposit (non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150/180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions.)
3. No administration fee is charged for name change / tour change / minor correction one time up to 150/180 days prior to your departure date (except for any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
4. There is an administration fee of $100-$299/person for any name change/tour change plus any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150/180 days before the tour starts.
5. If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
6. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
- Only itinerates with such icon UTO WorryFreePlan are applicable for UTO Worry-Free Plan.
- By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
- Value: reg $199-$999/person
In addition to the clauses above, extra benefits include the followings:
7. You are able to enjoy an extra 15 days period on top of the regular 15 days (total of 30 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
8. If you sign up for any optional features, we guarantee you the early bird price even after the promotion is over (up to 150/180 days prior to departure date).
9. A complimentary $50/person credit will be deposited in your UTO Cash Back Program account for your next vacation journey.
10. Under the same category/type/price point/season, your hotel room or cruise cabin will be first assigned in your group for the selection of floor, location or view.
In addition to the clauses above, extra benefits include the followings:
11. You are able to enjoy an extra 30 days period on top of the regular 15 days (total of 45 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
12. A complimentary $50/person cash rebate will be granted if you have purchased travel insurance from John Hancock or Manulife through our website.Remarks: Claim travel insurance cash rebate any time after your tour is finished with your full name and policy number at 1(855) 526-1286.
13. Able to extend our promotions for an extra 2 days (48 hours) after the campaigns are over. You may sit back and reserve discounted deals for your friends and family at your own pace.
14. Supporting document for visa application is provided for free of charge.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.