5) A Mandatory Service Charge & Tipping U$120/person is required and payable by Credit Card Before Departure.
6) Single Supplement: U$990 (*Our tour price is based on double occupancy and if a single passenger is travelling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
*Late March to early April is historically the best time to view cherry blossoms, but we can’t guarantee that they will flower on these dates as they are highly seasonal and subject to climatic conditions.
*From June to August, it is the best time to view fresh spring greens and enjoy the warm climate.
*The end of Oct through early Nov is the best time to see crimson leaves in Autumn.
ALL PRICES ARE IN USD
1. Deposit: U$900/person at the time of booking
2. Final Payment: 180 days prior to the trip departure
Optional And Extension Program:
☆Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
☆ 10 - 40 Each Departure Date.
View full itinerary
USA/CANADA - Tokyo
Set off on a thrilling adventure through Japan, from visiting temples, exploring bustling cities, and experiencing local culture, cuisine, and traditions. Arrive at the airport for your flight to Tokyo.
*If your outbound or inbound flights depart in the early hours, (before 4:00 a.m.) you must arrive at the airport the night before the indicated departure day.
As you arrive in Tokyo, the energy and vibrancy of this dazzling metropolis take your breath away as you soak in the sights, sounds, and smells of the bustling city. As you step outside the airport, take a hotel shuttle bus (fees on your own) to your hotel. Upon arrival at the hotel, you’ll be greeted by our friendly representative, who will provide you with a warm welcome and a detailed itinerary of your upcoming adventures in Tokyo, along with insider tips and recommendations on the best places to eat, shop, and explore in the city. Our professional guide is there to assist you with every detail of your hotel check-in, ensuring that your stay in Tokyo starts off on the right foot. Once you’ve settled into your hotel, the rest of the day is yours to relax and unwind. Whether you choose to explore the city on your own, indulge in some delicious Japanese cuisine, or simply soak in the sights and sounds of this incredible city, you’re sure to be swept away by the magic of Tokyo.
*To ensure a smoother travel experience during your independent days in Japan, we highly recommend purchasing a Japanese Sim Card at the airport, which will keep you connected at all times, allowing you to navigate around the country using a map application, as well as easily translate any language barriers that may arise on the road.
Embark on a half-day tour of Tokyo, where you’ll experience the city’s most important sights and get a taste of its rich history and culture. Our first stop will be the magnificent Imperial Palace, the main residence of the Emperor of Japan, where you’ll marvel at the stunning architecture and serene gardens surrounding this iconic landmark. Next, we’ll take you on a journey through time as we visit the historic neighborhood of Asakusa, home to the majestic Senso-ji Temple and the vibrant Nakamise shopping avenue, where you can immerse yourself in the sights, sounds, and smells of this bustling area. After this exciting tour, we’ll take you to your hotel, where you can leave your luggage at the front desk until check-in time, giving you the freedom to explore the city on your own or join our optional half-day tour to discover even more of Tokyo’s hidden treasures.
Optional Program: Half-day Tokyo tour at U$69/person (Minimum 10PP)
Get ready to tantalize your taste buds as we take you on a foodie adventure in Tsukiji Market, Japan’s "Food Town," where you’ll encounter a stunning array of traditional Japanese cuisine. The bustling streets are home to a mix of wholesale and retail shops, as well as numerous restaurants where new culinary trends are born every day. Take your pick and indulge in a delicious lunch of your choice. After satisfying your taste buds, we’ll take you to the Skytree, a towering broadcasting and observation tower in Sumida, Tokyo, reaching an impressive height of 634 meters (2,080 ft). With tickets to the Tembo Deck (350m) and Tembo Galleria (450m), you’ll be able to witness breathtaking panoramic views of the city from one of the tallest towers in the world, offering a truly unforgettable experience. Next, we’ll visit the National Museum of Western Art (NMWA) in Ueno Park, where you’ll be awed by the museum’s outstanding permanent collection of artworks spanning from the 14th to the 20th centuries. The museum also regularly hosts at least three special exhibitions a year, often featuring major works on loan from both private collections and public museums from around the world, making it a must-see destination for art enthusiasts.
Overnight stay in Tokyo.
Today is your day to explore Tokyo’s captivating cityscape on your own. You might want to venture to Odaiba island, a high-tech entertainment hub featuring an impressive selection of shopping centers, theme parks, and museums. Alternatively, you could climb to the top of the Skytree tower for a breathtaking panoramic view of Tokyo, revealing the city’s stunning skyline like never before.
For those who seek adventure, we highly recommend joining our optional excursion to Mount Fuji, Japan’s most iconic natural landmark. With its majestic peak rising to a height of 3,776 meters (12,388 ft), Mount Fuji is an unmissable sight and a must-visit destination for anyone traveling to Japan.
Optional Program: Mount Fuji excursion at U$149/person (Minimum 10PP)
Embark on an adventure of a lifetime as we take you to the legendary Mount Fuji. Begin your day by ascending to the 5th Station with stops at the market and viewing area of Michi no Eki Subashiri. From this incredible height, you’ll be speechless by the stunning views that stretch above the clouds. Next, we’ll head to the charming town of Hakone, where you’ll have the opportunity to visit Ashi Crater Lake and admire the spectacular view of Mount Fuji from the Ropeway. Prepare to be amazed by the volcanic Owaku-Dani Valley, where you can witness the impressive force of nature up close. As the day draws to a close, we’ll return to Tokyo, where you’ll have plenty of incredible memories to look back on from this truly unforgettable adventure.
*Please note that in the event of unforeseen circumstances or unfavorable road conditions, the ascent to the 5th station may be restricted. In such cases, we will take you to the highest possible elevation to ensure you don’t miss out on this unforgettable experience. Similarly, if conditions or circumstances prevent us from sailing safely on Ashi Crater Lake, we’ll provide an equally exciting alternative to replace the activity.
Overnight stay in Tokyo.
Get lost in the hustle and bustle of Tokyo’s vibrant streets as you discover the endless array of sights that make this dynamic capital city so unique. With over 11 million people calling it home, Tokyo is one of the largest and most exhilarating cities in the world, offering something new and exciting around every corner. You could also participate in our optional tour.
Optional Program: Tokyo City Highlight Tours at U$99/person (Minimum 10PP)
•Odaiba Seaside Park, set on the banks of Tokyo Bay, with great views of the city skyline. •Meiji Jingu Shrine, a shrine dedicated to the deified spirits of Emperor Meiji and his consort, Empress Shoken. •Shibuya Crossing, famous for being the busiest crossing in the world, the Shibuya Scramble is on top of most people’s must-see list in Tokyo. •Kabukichō, an entertainment and red-light district in Shinjuku.
Overnight stay in Tokyo.
Tokyo - Kyoto
Today, undertake a scenic journey to Kyoto, known as the cultural heart of Japan, via a comfortable public bus with a pre-purchased ticket on your own. To board the bus, simply make your way to the convenient Shinjuku bus station. Upon arrival in Kyoto, easily check-in to your accommodation using our provided tour code
*Elevate your Kyoto experience by upgrading to the Nozomi bullet train - a thrilling ride at a top speed of 188 miles/hour that will transport you there in just 2 hours and 15 minutes.
Optional Program: Bullet train Shinkansen experience to Kyoto at U$249/person with an escorted tour guide and half-day Kyoto tour by public transportation (Minimum 10PP)
Upgrade your trip to Kyoto by taking the bullet train Nozomi and have our tour guide accompany you all the way to Kyoto and help you check in at the hotel. Take the opportunity to explore Nishiki Market, Kyoto’s famous culinary hub, with over 100 stalls and shops selling fresh produce and preserved treats. After exploring Nishiki Market, our tour takes us to Gion, Kyoto’s most renowned geisha district. Located at Shijo Avenue between Yasaka Shrine in the east and the Kamo River in the west, Gion is an enchanting area filled with traditional architecture, shops, restaurants, and ochaya (teahouses) where geiko (Kyoto dialect for geisha) and maiko (geiko apprentices) entertain guests. Our final stop for the day is the stunning Kiyomizu-Dera Temple, a part of the Historic Monuments of Ancient Kyoto UNESCO World Heritage site. This temple, which dates back to the 8th century, is renowned for its grand wooden stage that juts out from the main hall, offering spectacular views of the surrounding landscape.
Overnight stay in Kyoto.
Begin your day with the Kyoto Highlights Full-Day Bus Tour, which will take you on an adventure to discover the beautiful and historical "cultural capital" of Japan. Immerse yourself in Japanese spirituality with a visit to Fushimi Inari, the most important shrine dedicated to Inari, the deity for good harvest and success. Marvel at the emblematic red "gates" that line the shrine’s pathways, creating a breathtaking and unforgettable scene.
Afterward, prepare to be awestruck as you visit the Kinkakuji Temple, also known as the temple of the Golden Pavilion. This striking temple is a sight to behold, with the top two floors completely covered in gold leaf, reflecting brilliantly in the tranquil pond below. To conclude this amazing day, experience the immense natural beauty of the Arashiyama bamboo forest. The towering bamboo stalks create a serene and tranquil atmosphere that will leave you feeling peaceful and rejuvenated. Enjoy a delicious lunch included in the tour before you spend the rest of the day at your leisure, exploring Kyoto’s hidden gems.
Overnight stay in Kyoto.
Today is yours to explore the captivating city of Kyoto at your leisure, allowing you to discover its many treasures at your own pace. You may also join our optional tour.
Optional Program: Half-day Nara excursion by public transportation at U$59/person (Minimum 10PP)
Accompanied by our knowledgeable tour guide, we’ll board the Kintetsu Express Train to embark on a fascinating journey to Nara, home to a UNESCO World Heritage Site. As we stroll through Nara Park, a unique and rare opportunity to encounter wild deer up close awaits us. Our next stop is the awe-inspiring Todai-Ji Temple, a true architectural marvel and one of the largest wooden structures in the world.
Overnight stay in Kyoto.
Kyoto - Osaka
Today, you will take a local train to travel to Osaka on a self-guided base. Upon arrival, the rest of the day is free to discover this charming city.
Optional Program: Full-day Osaka guided tour with a private bus transfer and tour guide at U$129/person (Minimum 10PP)
We will visit the Osaka castle in the morning and then the Kuromon local market. Kuromon Ichiba is a lively covered market that stretches for 580 meters in Osaka’s Chuo Ward. Nicknamed “Osaka’s kitchen” because both local homeowners and restaurant chefs get their supplies here. The market is famous for its fresh seafood and has recently become a popular tourist attraction. Did you know that instant ramen, prepared by just pouring hot water, was created in Osaka? Momofuku Ando, the founder of Nissin Foods, invented chicken ramen in Osaka, then created the cup noodles that we are all familiar with. Visit the CUP NOODLES Museum (closed on Tuesdays) in Osaka Ikeda where you can create your own original cup noodles. Our last stop would be the Osaka Museum of Housing and Living (closed on Tuesdays) which is a remarkable facility located in the northeastern part of the Kita Area. The museum has re-created buildings and streets that show what life was like in Osaka in the past. A model of the entire city during the Edo Period, the only one of its kind in Japan, is housed in the building. Visitors can learn all about Osakas’ development, experiencing via interactive exhibits the different ways of life in the city during different periods of its history.
Overnight stay in Osaka.
Today, you have the freedom to explore Osaka at your own pace with a self-guided tour. We suggest that you can pre-purchase a Osaka Metro + City Bus card which will give you the flexibility to travel around the city and discover its many attractions. You will also have the opportunity to visit the Abeno Harukas 300 Observatory with your admission ticket. This stunning observatory offers a breathtaking view of Osaka from 300 meters above ground, allowing you to admire the city’s impressive skyline during the day and at night.
Overnight stay in Osaka.
Set off on an exciting adventure of cultural discovery as you spend the day at your leisure in Osaka. Take your time to explore the city and get to know the local area, immersing yourself in the vibrant atmosphere of the bustling streets. Be sure to indulge in the iconic local cuisine, as the street food markets of Osaka are widely regarded as the best in the country.
Optional Program: One-day tour to Himeji and Kobe US$129/person (Minimum 10PP)
Himeji Castle, also known as the White Heron Castle, is the largest and most visited castle in Japan, and it was registered in 1993 as one of the first UNESCO World Heritage Sites in the country. Its status as one of Japan’s 12 remaining original castles makes this fortress a must for anyone interested in the history of Japan. Later, we will take you to the city of Kobe. The area of Kitano-cho in Kobe, contains a number of western-style residences or ijinkan at the foot of Mt. Rokko, north of Sannomiya Station. Kobe’s ijinkan dates from the early Meiji Period and Taisho Period of Japanese history and were built after Kobe was opened as a Treaty Port in 1869. The Kitano-cho area has the best-preserved ijinkan in Japan though there are smaller areas of such foreigners’ houses in other former Treaty Ports such as Yokohama, Nagasaki, and Hakodate.
Overnight stay in Osaka.
Depart from Osaka
Today, it’s time to bid farewell to the Land of the Rising Sun. At the designated time, make your own way to the airport for your return flight home.
* If either your outbound or inbound flights depart in the early hours (before 4:00 a.m.) you must arrive at the airport the night before the indicated departure day.
Arrive in the US/CANADA and end your trip.
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
(Early bird price U$299/person)
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
(Early bird price U$499/person)
☆ Business Class Flight Upgrade: U$5500 /person
☆Value or premium hotel accommodations with Shinjuku Washington Hotel or similar Upgrade: U$299/person
(Early bird price U$199/person)
☆Upgrade to superior hotel accommodations: U$900/person
☆ Breakfast Package ( Day3-12 ): U$199/person
(Early Bird Price: U$149)
☆ Day 3: Half-day Tokyo tour at U$69/person
☆Day 4: Mount Fuji excursion at U$149/person
☆Day 5: Tokyo City Highlight Tours at U$99/person
☆Day 6: Bullet train Shinkansen experience to Kyoto at U$249/person with an escorted tour guide and half-day Kyoto tour by public transportation
☆Day 8: Half-day Nara excursion at U$59/person
☆Day 9: Full-day Osaka guided tour with a private bus transfer and tour guide at U$129/person
☆Day 11: One-day tour to Himeji and Kobe at US$129/person
1) Tokyo 3 Days 2 Nights extension ( Pre Tour ):
Early Bird Price: U$349/person
Single Supplement: U$349
2) Tokyo 4 Days 3 Nights extension ( Pre -Tour ):
Early Bird Price: U$499/person
Single Supplement: U$499
3) Hiroshima 4 Days 3 Nights extension with bullet train ( Post -Tour ):
Early Bird Price: U$699/person
Single Supplement: U$699
4) Hiroshima, Kanazawa, Fukuoka, Osaka 12 Days 10 Nights extension with 14 days Japan Rail Pass ( Post -Tour ):
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
Before You Go
Japan is one of the most
popular travel destinations in the world. It is a unique blend of traditional
and modern, with many temples and buildings from the past co-existing with
modern achievements in architecture and technology.
Check the weather of your destination a week before your trip to get to
know the clothes you'll need, which depends on the purpose of
this trip. Better to make a packing list to rank the items according to
the importance. Leave your keys, contact information and a copy of travel
itinerary to family or friends.
Japan Packing List:
We suggest you pack as light as possible. Pack smart! Leave more space to
make your trip comfortable and pleasant.
Passport, Visa, Insurance Policy and other necessary travel documents. Air,
cruise or train tickets. A guide book or a phrasebook with English. Map of
places you are going to visit. Emergency card with your detailed contact
information consisting of full name, address, phone number, etc. Credit
card, Traveler's checks, and enough cash (Japanese Yen will be perfect!).
First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol
and Imodium chew-able. Toiletries. Alarm clock or watch with an alarm. Pocket
The casual outdoor clothes are highly recommended. A pair of comfortable
walking shoes. Socks, pants, and underwear. An umbrella and
waterproof coat will be strongly recommended because it often rains in
Japan, especially in the mountainous area, such as Mt. Fuji. Laundry bag. Bring
clothes according to in which season you are traveling.
Spring (Mar - May): Western suites, sports coats, jackets, sweater, long sleeve
Winter (Dec - Feb): Down
garment, overcoat, thick woolen sweaters, lined coats, cap, gloves and
*Late March to early
April is historically the best time to view cherry blossoms, but we can’t
guarantee that they will flower on these dates as they are highly seasonal and
subject to climatic conditions.
*From June to August, it
is the best time to view fresh spring greens and enjoy the warm climate.
*The middle of November
through the end of Nov is the best time to see crimson leaves in Autumn.
Camera and batteries. And
please do not forget the adapter for Japan if you have a three-prong plug.
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
What Vaccinations do I need to Travel to Japan?
on personal medical history and advice from the Public Health Agency of Canada,
the following vaccinations are recommended for travel to Japan:
The PHAC and WHO recommend
the following vaccinations for Japan: hepatitis A, hepatitis B, typhoid,
Japanese encephalitis, rabies, meningitis, polio, measles, mumps and rubella
(MMR), Tdap (tetanus, diphtheria and pertussis), chickenpox, shingles,
pneumonia and influenza.
Terms and Condition
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Step 1. Visit UTOvacation website at www.utovacation.com, register or login to your account.
Step 2. Choose your desired departure date and departure city.
Step 3. Enter the travellers’ information according to the passport. Please identify and provide the contact information for the main traveller. All communication from UTOvacation will be sent to the main traveller only.
Step 4. Make a deposit to complete the reservation. A non-refundable, non-transferable deposit of $900/person is required to secure the space. A full payment is required when the booking is created within the final payment period (180 days before the departure date).
Step 5. Booking is confirmed.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to email@example.com/416-251-7778
Step 2. Finalize the booking.
Make the deposit. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
Step 3. Booking is confirmed.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or final payment is required 180 days prior to the tour departure date. For all packages, all essential travel documents, which include but are not limited to a Valid Passport Copy, should be submitted by this date. Additionally, for land-only packages, any flight information should also be provided by the final payment due date.
Final Trip Confirmation
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact traveller approximately one month before departure.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god. All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing. Any cancellation of the issued flight tickets before departure (all the segments are unused) would incur a penalty of a minium of USD 350.00 per ticket or the surface price of the ticket subject to the rules and regulations of airline company. A adminitration fee also applies. No refund will be available once travel has begun. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
180 days or above
$900 as penalty
90 - 179 days
$900 + 30% of tour fare as penalty
30 - 89 days
$900 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger. Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
All upgrade packages are non-refundable including gold/silver flight package, hotel, cruise cabin, meal package and etc.
Optional programs and trip extensions The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
Travel Visa The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here
Visa Application Form (Complete with signature and date)
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes. Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby We don"t take any infants or babies under 2 years old for any of our tours.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension. Travel Credits may be used on any UTOvacation product except for Cruise packages, Travel visa, Flight ticket/First-class flight fare upgrades or Gratuities.
Travel Credits are not redeemable for cash
Travel Credits will expire within a certain period. Please refer to the expiration date on your Travel Credit Invoice.
Travel Credits may be used for more than one tour or destination
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. *Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations. Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. There are no refunds for unused services.
There is a need to pay deposit for any of the optional programs and extensions. Please note there is a possibility that the seats are all gone once you wish to attend such activity onsite or price might change due to the inflation, so we ask you to sign up early. For any early bird or discounted rate for the side trips special promotion, a non-refundable deposit or full fare might be required as per the terms and conditions.
Travel Insurance UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade Once we are done issuing your flight tickets, our ticketing department will send you an email to confirm the details in time. UTOvacation shall take no responsibilities if airlines change schedules or change routings afterwards and no refunds shall be commenced because of such alterations.
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Gratuities for tour director/local guide or driver are not included in the package price and if you are happy with their outstanding services, we recommend a tipping guideline: $15 per person per day for the guide and $ 5 per person per day for the driver. If you find the service is exceptional, feel free to tip additionally. Please keep in mind that the amount of appreciation is always at your discretion except for some itineraries and we thank you for your generosity and kindness. Should you wish to settle your tipping money before the trip by using credit card, you may do so in your account.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Visa Application Fee
Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
A Mandatory Service Charge & Tipping U$120/person is required
Single supplement fee of $990
Any items not listed in the itinerary
Tourist Tax（“Tourism Dirham” imposed by Dubai government must be paid directly by guests to the hotel when checking out. The fee is AED 20 (approx. US$5) per room per night）
Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application. If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, If less than 10, there will be a FIT surcharge of up to 50% extra on top of the price per person. UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Important Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions. Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Dispute Penalty Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks: 1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date. 2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at firstname.lastname@example.org for assistance.
Special Notes for Middle Eastern packages： Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition. 1.It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period. 2.Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels, clubs and restaurants, never in public open areas. 3.Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports. 4.Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy. 5.Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset. 6.Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel. 7.Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.
UTO Worry-Free Plan
1. By making an initial deposit in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 15 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
2. After 15 days of your deposit payment, you may still cancel your trip for any reason up to 150/180 days prior to your departure date and your deposit (non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150/180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions.)
3. No administration fee is charged for name change / tour change / minor correction one time up to 150/180 days prior to your departure date (except for any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
4. There is an administration fee of $100-$299/person for any name change/tour change plus any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150/180 days before the tour starts.
5. If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
6. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
- UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan.
- Only itinerates with such icon UTO WorryFreePlan are applicable for UTO Worry-Free Plan.
- By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
- Value: reg $199-$999/person
In addition to the clauses above, extra benefits include the followings:
7. You are able to enjoy an extra 15 days period on top of the regular 15 days (total of 30 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
8. If you sign up for any optional features, we guarantee you the early bird price even after the promotion is over (up to 150/180 days prior to departure date).
9. A complimentary $50/person credit will be deposited in your UTO Cash Back Program account for your next vacation journey.
10. Under the same category/type/price point/season, your hotel room or cruise cabin will be first assigned in your group for the selection of floor, location or view.
In addition to the clauses above, extra benefits include the followings:
11. You are able to enjoy an extra 30 days period on top of the regular 15 days (total of 45 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
12. A complimentary $50/person cash rebate will be granted if you have purchased travel insurance from John Hancock or Manulife through our website.Remarks: Claim travel insurance cash rebate any time after your tour is finished with your full name and policy number at 1(855) 526-1286.
13. Able to extend our promotions for an extra 2 days (48 hours) after the campaigns are over. You may sit back and reserve discounted deals for your friends and family at your own pace.
14. Supporting document for visa application is provided for free of charge.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.