You can add the UTO Worry-Free Plan, giving you more flexibility to change your order with each new booking.
? (Click here for more details)
☆ Explore the vibrant cities of Cork, Dublin, Belfast, Glasgow, Kirkwall, Invergordon, Edinburgh, and Paris
☆ Discover the rich history and culture of each destination with expert guides and ample free time for independent exploration
☆ Enjoy onboard amenities and entertainment on the Regal Princess, including world-class dining, live shows, and a variety of activities
☆ See famous landmarks such as the Eiffel Tower in Paris, Edinburgh Castle, and the historic districts of Belfast and Dublin
☆ Experience the stunning natural beauty of the British Isles, including the rugged coastline, rolling hills, and picturesque lakes and rivers
☆ Taste the delicious local cuisine and immerse yourself in the local culture with optional shore excursions and immersive experiences
Tour Code: USBIE16
Duration: 16 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Extra Service: Travel Insurance Visa Service
1. Round-trip international flight from New York (All Airports) to London for NO additional charge
The following departure cities are available for additional charge:
Additional U$300/person | Chicago / Boston / Fort Lauderdale / Washington DC |
Additional U$300/person | Los Angeles / Raleigh Durham / Miami / Houston / Las Vegas / San Francisco |
Additional U$500/person | Austin / Albuquerque / Oklahoma City / Philadelphia / Cleveland / Indianapolis / Detroit / Charlotte / Dallas / Portland / Seattle / Oakland / Phoenix / Sacramento / Denver / Baltimore / Atlanta / Minneapolis / Orlando / San Diego |
Additional U$700/person | Toronto/ Vancouver / Montreal |
Land only package without round-trip international flight ticket: minus U$200/person
2. 2 Nights pre-cruise hand-picked 4-star hotel accommodations.
3. Cruise inside stateroom on the Regal Princess.
4. Sightseeing admission fees as listed on the agenda.
5. Food as specified on the itinerary.
6. Special cultural programs as listed in different cities as specified in the schedule.
7. Air tax and fuel surcharge.
1. Any visa fees.
2. Travel insurance.
3. Any personal expenses.
4. Optional programs and cruise shore excursions.
5. A Mandatory Service Charge & Tipping (land and cruise) U$320/person is required and payable by Credit Card Before Your Final Payment Due Date.
6. Single supplement fee: U$2599 (*Our tour price is based on double occupancy and if a single passenger is travelling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
DEPOSIT POLICY:
Full Payment is REQURIED at the time of booking.
Optional program and Upgrades:
* Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
Group Size:
☆ 10 - 40 Each Departure Date.
Specific requirements for cruise passengers:
*Guests are not allowed to sail if entering the 24th week of pregnancy before or any time during cruising. A physician’s “Fit to cruise” note is required if a customer is pregnant 23 weeks or less at the time of debarkation. Please keep in mind that not every vessel has a doctor/nurse or facilities/equipment to accommodate the special need. Please be advised to also check with the insurance company for pregnancy-related care.
*Infants must be at least 6 months of age at the time of embarkation for any itineraries under 7 nights and 12 months of age for any itineraries more than 8 nights.
*Passengers above the age of 21 are permitted to cruise alone. Anyone under such age should get onboard and share a cabin with a parent or legal guardian with a proof.Such clients are forbidden to attend any gambling activities or consume any alcohol beverages. Parent(s) or legal guardian(s) shall be in full responsibility for the minors regarding their conducts and behaviors subject to the terms and conditions of cruise lines.
*Each traveler above the age of 80 shall represent and warrant that he/she is physically fit to travel on the voyage. Contact the cruise line of any existing physical health issues or any other conditions you may require medical attention/special care during the whole journey.
*We request all travelers to provide the accurate information for cruise reservation including name, age, gender, tour dates, nationality, passport number etc. Any change of the above will result in a one time 150USD/200CAD penalty/surcharge per change within 110 days prior to the sailing. All name changes within the same stateroom will result in applicable cancellation. Gender X or any other identifications other than M or F might be prevented from going through the security checkpoint at the pier.
*When boarding, all passengers must be responsible for presenting passports valid for at least 6 months upon the end of the international travel date as well as any necessary immunizations and visas required for cruise itinerary. EVUS must be updated in a timely manner and we also strongly encourage our customers to visit the government foreign affairs website for any up to date travel advisories and safety recommendations.
*UTOvacation highly recommends guests to obtain travel/health insurance against any possible or potential issues related to any emergencies, delays, interruptions, cancellations or losses.
Any one who violates the above regulations or fails to provide the required travel documents will be denied for boarding the vessel at any time. UTOvacation shall not be entitled to have any further libility or offer any refund whatsoever.
On board international flight to London.
Upon arrival, make your own transfer to hotel (Airport pick up & drop off service are not included).
After enjoying a rich breakfast at the hotel in the morning, you can join our one day tour to enrich your experience in London.
Overnight in London.
A day in Bath U$99/person (minimum 10 travelers to operate this tour)
Meet with the tour guide and we will drive to Bath, which is a world intangible cultural heritage. The famous cities in the list are favored by tourists from all over the world for their vicissitudes of history and ancient cultural heritage. Visit the Ancient Roman Baths Museum, which is the best-preserved ancient Roman spa site in Northern Europe. The precious cultural relics displayed in the museum, exquisite stone carvings and sculptures all record the glory and history of the ancient Roman era.
*Includes entrance fee to the Roman Baths Museum
Breakfast at the hotel, make your own transfer to the cruise terminal located in Southampton for the cruise embarkation.
TransFORease from hotel to cruise terminal is available for U$149 per person.
Today, your cruise will sail at sea. The cruise line offers activities throughout the day.
Today the cruise arrives at Cork (Cobh), Ireland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package U$1099/person
Day 6 Cork (Cobh), Ireland
You will begin the journey by exploring Cork"s top tourist attractions, including the University of Cork, Opera House, and St. Finbarr Cathedral. Next, you will venture to the nearby village of Blarney, home to the legendary Blarney Castle and its famous "Stone of Eloquence."
And then you will have a chance to peruse and shop at a large craft and woolen store. Join us on this adventure to experience the beauty and magic of Cork, Ireland.
Today the cruise arrives at Dublin, Ireland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 7 Dublin, Ireland In the morning, the cruise ship docks in Dublin, the renowned capital of Ireland and a hub of English culture. You will kick off the day with visits to some of Dublin"s most iconic landmarks, including Dublin Castle and Christ Church Cathedral. They will then proceed to explore the most significant church in Dublin, St. Patrick"s Cathedral. Here, they will witness the baptism and blessing of several newly converted believers by an ancient well in the park adjacent to the cathedral. The construction of the church at this location serves as a commemoration of the event.
Next, you will visit the Guinness Museum, one of the most popular tourist destinations in Dublin and a symbol of the entire city. The 7-story exhibition hall is an enormous space that integrates exhibitions, dining, entertainment, conferences, and retail. The brewing process is presented in its entirety using original tools, audio, video, and sound and light effects. Visitors can even enjoy an authentic pint of dark beer while experiencing the unique Irish ambiance. You will also make a stop at Phoenix Park and The Spire to capture some fantastic photos. Finally, you will have some free time to explore and shop in the downtown area. Don"t miss out on this opportunity to experience the best of Dublin"s culture and history.
Today the cruise arrives at Belfast, Northern Ireland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 8 Belfast, Northern Ireland
Today, you will arrive in Belfast, the bustling capital of Northern Ireland. This city is not only a hub of urban life, but it is also the gateway to the charming countryside of Northern Ireland. You will be going to the northern coastline, where you will explore the UNESCO World Heritage site, the Giant"s Causeway. The Giant"s Causeway is a natural wonder that features about 40,000 hexagonal stone columns that stretch 8 kilometers along the coast. These columns appear to be orderly and continuous, forming a ladder shape that extends into the sea. You will also have the opportunity to take photographs at the iconic Dunluce Castle and Carrick-A-Rede. Upon returning to Belfast, you will embark on a panoramic tour of the city, passing by some of its most notable landmarks, including City Hall, the Grand Opera House, and Queen"s University.
Note: The journey from Belfast to the Giant"s Causeway takes approximately 1.5 hours.
Today the cruise arrives at Glasgow (Greenock), Scotland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 9 Glasgow (Greenock), Scotland
In the morning, offering a wide range of tourist attractions such as art galleries, museums, parks and historical buildings. You will visit Glasgow Cathedral, built in 1136 AD in the center of Glasgow, dedicated to St. Mungo, the city"s patron saint. It is the only Scottish cathedral that survived the Reformation and a perfect example of Gothic architecture. You will also visit George Square, the oldest public square in Glasgow. You will then stop at the People"s Palace to take pictures, a Victorian building made of red sandstone, before visiting the Kelvingrove Art Gallery and Museum, a Victorian church that houses numerous Scottish and European artworks. You will have free time to indulge in an authentic lunch or go shopping on their own.
Today, your cruise will sail at sea. The cruise line offers activities throughout the day.
Today the cruise arrives at Kirkwall, Scotland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 11 Kirkwall, Scotland
Kirkwall is the largest town and capital of Orkney, Scotland, with a rich Viking history and many interesting sights to explore. Visit St. Magnus Cathedral: Built in the 12th century, this beautiful red sandstone cathedral is a masterpiece of medieval architecture and is considered one of the finest medieval buildings in Scotland. Explore the Orkney Museum: This museum provides a fascinating insight into the history and culture of Orkney, with exhibits ranging from Neolithic artifacts to Viking weapons and medieval paintings.
Today the cruise arrives at Invergordon, Scotland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 12 Invergordon, Scotland
Invergordon is a town located in the Highlands of Scotland. You will be visiting Loch Ness and Cawdor Castle: This excursion takes you on a scenic drive to the famous Loch Ness, where you can take a boat tour to try and spot the elusive Loch Ness Monster. You will also visit Cawdor Castle, which is known for its stunning gardens and rich history.
Today the cruise arrives at Edinburgh (S Queensferry), Scotland. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 13 Edinburgh (S Queensferry), Scotland
Today the ship docks in Edinburgh, the capital of Scotland and one of the most stunning ancient capitals in Europe. The old town retains the Middle Ages architectural style and is an ideal place for a leisurely stroll while enjoying the sound of Scottish bagpipes. The elegant new city offers a glimpse of modern life with its magnificent structures such as the Palace of Holyrood, the Scottish Parliament, and the University of Edinburgh. Take a brief pause here for some photography. The next stop is Edinburgh Castle, which dates back almost 900 years and was initially a military fortress. After visiting the castle, head towards the Royal Mile Road, the heartbeat of the old town, and witness the charming wooden buildings. Enjoy some shopping on Princes Street, which has a plethora of boutiquesB, galleries, coffee shops, and stores. Finally, visit the Royal Yacht Britannia, which served as the royal residence for 44 years and has played a crucial role in half a century of state history, witnessing state visits and royal honeymoons. This unique ship has traveled over a million miles, making it a must-visit tourist attraction.
Today, your cruise will sail at sea. The cruise line offers activities throughout the day.
Today the cruise arrives at Paris (Le Havre), France. You can join the UTOvacations tailor-made shore excursions package to explore this city.
Shore Excursion Package:
Day 15 Paris (Le Havre), France
Discover the enchanting city of Paris with its elegant and picturesque streets. Begin your journey with a gallop down the tree-lined Champs-Elysees, passing by the iconic Arc de Triomphe and capturing stunning photos of the Eiffel Tower from various angles. As you continue your city sightseeing tour, you will also pass by other famous landmarks such as Place de l"Opera and the Louvre Museum, and stroll through the tranquil Tuileries Gardens. Take in the French-style alleys and lawns beside the Seine, and admire the largest square in Paris - Place de la Concorde. Enjoy some free time for shopping and savoring authentic French cuisine for lunch (at your own expense).
Note that the drive between Le Havre and Paris is approximately 3 hours each way.
Breakfast on the cruise, you will be disembark from the cruise today and make your own transfer to the airport for your flight back home.
FLIGHT CHOICE:
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: U$199/person
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
Price: U$399/person
☆ Business Class Flight Upgrade: U$4000/person
CRUISE CABIN UPGRADES (must upgrade at time of booking):
☆ Inside stateroom at no additional cost
☆ Obstructed Balcony stateroom upgrade $899/person
☆ Balcony stateroom upgrade $1099/person
OPTIONAL PROGRAMS (Book Onsite):
☆ Day 3: A day in Bath U$99/person (minimum 10 travelers to operate this tour)
SHORE EXCURSION PACKAGE U$1099/person: Click here to view itinerary
☆ Day 6 Cork (Cobh), Ireland
☆ Day 7 Dublin, Ireland
☆ Day 8 Belfast, Northern Ireland
☆ Day 9 Glasgow (Greenock), Scotland
☆ Day 11 Kirkwall, Scotland
☆ Day 12 Invergordon, Scotland
☆ Day 13 Edinburgh (S Queensferry), Scotland
☆ Day 15 Paris (Le Havre), France
International Air:
☆ United Airline:
☆ Lufthansa Airline:
☆ American Airline:
☆ Alitalia Airline:
☆ Delta Airline:
☆ Air France:
☆ British Airways:
☆ Icelandair:
☆ Air Canada:
☆ Iberia:
☆ Austria Airlines
☆ Scandinavian Airlines
☆ TAP Portugal
☆ Virgin Atlantic
Not required for USA and Canada passport holders.
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
London, the capital of England and the United Kingdom, is a 21st-century city stretching back to Roman times. At its centre stand the imposing Houses of Parliament, the iconic ‘Big Ben’ clock tower and Westminster Abbey, the site of British monarch coronations. Across the Thames River, the London Eye observation wheel provides panoramic views of the South Bank cultural complex and the entire city.
Paris, France`s capital, is a major European city and a global center for art, fashion, gastronomy and culture. Its 19th-century cityscape is crisscrossed by wide boulevards and the River Seine. Beyond such landmarks as the Eiffel Tower and the 12th-century, Gothic Notre-Dame cathedral, the city is known for its cafe culture and designer boutiques along the Rue du Faubourg Saint-Honoré.
Why visit Paris and London
Paris, presumably more than any other European city, is associated with many world-famous features. Few places do landmarks quite as well as the city of love, with an abundance of landmarks, museums, and cathedrals to visit, from the iconic Eiffel Tower to the gothic Notre Dame to the Louvre and gardens galore. Patisseries, boulangeries, and boucheries can be found on every street corner in Paris, and as the cultural capital, the city has an abundance of foodie options. Whether you want fine dining or a casual affair, Paris will satisfy and satiate even the fussiest palate.
London is one of the world`s most vibrant cities, and there is always a reason or excuse to visit. Whatever your interests are, England`s capital has something for you, from its rich history to its world-class tourist attractions, good food and ambiance, to name a few. Many famous London sights, such as Big Ben, the Tower of London, Buckingham Palace, the London Eye, and many others, should be seen in person at least once in your life, rather than only in movies, television shows, or photographs.
Other Items/Electricity
Please choose 230V voltage electrical appliances; most European countries use cylindrical two-end plugs; please buy a universal switch plug at home.
What to pack and what to wear for a trip to London and Paris
Check the weather forecast before your trip. Nothing will ruin your trip faster than being unprepared with the wrong clothing for the weather. Once you’ve researched the weather, you can focus on creating a capsule travel wardrobe, which should easily fit in a carry-on suitcase with the help of packing cubes to compress your clothing.
Packing for Weather
Spring (March-May):
As London transitions from winter to spring, the weather can vary from warm and sunny to cold and rainy. On average, daily highs range from 53°F (12°C) to 64°F (18°C), with lows between 43°F (6°C) and 55°F (13°C).
A popular time of the year to visit the French capital, spring in Paris starts chilly, with daily highs of around 54°F (12°C) in March. By May, the weather warms up to a very pleasant 68°F (20°C) - perfect for spending the day exploring the city`s beautiful gardens and parks. Nights remain pretty cold throughout the season, and don’t be surprised by light showers. Always carry a lightweight jacket with a zip-on hood, just in case.
Summer (June - August):
Summers in London are generally mild and pleasant, but not without occasional rain showers. The day is long, with high temperatures around 70°F (21°C) to 73°F (23°C) degrees and lows around 59°F (15°C). While you can leave the winter wear at home, we recommend packing a light jacket or sweater for chilly summer evenings.
This is the height of the tourist season in Paris, accompanied by matching high temperatures. Expect daily highs of at least 83°F (25°C), accompanied by brisk nights of around 55°F (13°C).
Autumn (September - November):
Warm summer weather usually lasts through September before the temperatures begin to drop sharply in October. Expect highs ranging from 68°F (20°C) down to 53°F (12°C), with lows around 50°F (10°C). Autumn is usually London’s rainiest season, so be prepared for wet weather.
Paris temperatures cool down quite a bit beginning in October. Be prepared for the occasional chilly rain shower and a bit of wind. Daily highs range anywhere from 46°F (8°C) to 62°F (17°C), so please pack accordingly.
Winter (December - February):
Winters in London are characterized by cold and often rainy weather. The average high between December and February is 48°F (9°C), and the average low is 41°F (5°C). Be sure to pack a winter coat, hat, gloves and scarf.
Enhanced by the occasional dusting of snow, visiting Paris in winter can be a magical experience. Expect daily highs of 46°F (8°C) and nighttime temperatures near freezing.
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make your payment online :A Non-refundable, non-transferable payment is required to secure the space. (The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.)
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be issued once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers .i.e. Since air ticket, cruise ticket, transportation, accommodation, and meal shave to be arranged in advance during high season (i.e. Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveler violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future companycredit, or alternative arrangements as determined by management at that time.
No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situation sat the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federalauthorities.
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.n
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to govisit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Vaccinations
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip before the final payment due date.(Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
Dispute Penalty:
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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