☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here

HOTEL UPGRADE: 

☆ Premium hotel upgrade (3 nights in La Paz and 1 night in Uyuni Salt Flats):

     Price: U$399/Person

     (Early bird price U$299/person)

     (Single Supplement Fee: Additional U$200)

 OPTIONAL PROGRAMS (Book Onsite): 

☆ Day 4 - Stargazing Tour: $99 per person

☆ Day 5 - Deluxe Sunset Cocktail: $69 per person

 If you seek for a SAFE and SWIFT airport transfer service with professional assistance from UTOvacation guide/driver in an unacquainted airport of a foreign country, welcome for a comfortable and easy ride at your destination with extra peace of mind. Click here for details

• One way service fee: U$80/person
• Round trip service fee: U$109/person (including pick up & drop off)

EaseOnArrival +  If you have an early morning international flight into La Paz, we"ll give you an extra night at the hotel and arrange for transportation to and from the airport.

• Bundle Special: U$209/person

FLIGHT OPTION:

☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here 

HAND-PICKED HOTEL ACCOMMODATIONS:

Superior Hotels:

☆ La Paz (3 nights): Mitru Sur Hotel or similar

☆ Uyuni Salt Flats (1 night): Luna Salada or similar

☆ Uyuni (1 night): Jardines de Uyuni or similar

Premium Hotels Upgrades:

☆ La Paz (3 nights): ATIX Hotel or similar

☆ Uyuni Salt Flats (1 night): Palacio de Sal or similar

Bolivia

Bolivia is a country in South America that shares borders with Brazil, Peru, Chile, Argentina, and Paraguay. It is the 28th largest country in the world and features a diverse landscape with the Andes mountains, Amazon rainforest, and the vast Altiplano plateau. Bolivia is a country rich in indigenous culture and history, with ancient ruins, colorful festivals, and vibrant markets that showcase its unique traditions and heritage.

Geography

Bolivia"s geography is characterized by its diverse landscapes and natural features. The country is home to the Andes mountains, which run through the western region of the country and contain some of the highest peaks in South America. The eastern region of Bolivia is covered by the Amazon rainforest, while the Altiplano plateau dominates the central region of the country.

Climate

Bolivia"s climate varies widely depending on the region, due to its diverse geography. In the Amazon basin, the climate is tropical and humid, with high temperatures and abundant rainfall. In the Andes, the climate is generally cooler and drier, with temperatures varying based on altitude. The Altiplano region is characterized by cold temperatures and a dry climate, with significant temperature fluctuations between day and night.

North: The northern region of Bolivia is characterized by its lush vegetation and humid climate, similar to that of Brazil"s northern region. The area is located near the Amazon basin and has high temperatures and heavy rainfall throughout the year.

East: The eastern region of Bolivia is a mix of tropical and subtropical climate, with hot and humid summers and mild winters. The area is home to the Chiquitania region, which is known for its rich biodiversity and scenic beauty.

West: The western region of Bolivia is dominated by the Andes mountains and is characterized by a cool and dry climate. The region is home to the country"s capital, La Paz, which is situated at high altitude and experiences a wide range of temperatures throughout the year.

South: The southern region of Bolivia features a temperate climate, similar to that of Brazil"s southern region. The area is known for its fertile land and is home to many of the country"s vineyards and wineries.

COIN

The Bolivian currency is the Bolivian Boliviano (BOB). Bills are available in denominations of 200, 100, 50, 20, and 10 Bolivianos, and coins come in denominations of 5 Bolivianos, 2 Bolivianos, 1 Boliviano, and 50, 20, and 10 centavos.

VOLTAGE, FREQUENCY AND PLUG/OUTLET TYPE

The standard voltage in Bolivia is 220 volts, and the frequency is 50 Hz. The outlets in Bolivia usually have two round pins, similar to many European countries, and the plug type used is Type A or Type C.

TIME ZONE

Bolivia is in the time zone UTC-4, which is 4 hours behind Coordinated Universal Time (UTC).

LANGUAGE

The official languages in Bolivia are Spanish, Quechua, and Aymara. Spanish is the most widely spoken language and is the language of government, commerce, and the media. However, many indigenous people in Bolivia speak Quechua or Aymara as their first language.

ECONOMY

Bolivia is a resource-rich country with a relatively diversified economy. It has large reserves of natural gas, and is a major producer of minerals such as tin, silver, and gold. Bolivia is also a major producer of coca leaves, which are used to make cocaine. In recent years, the government has focused on diversifying the economy and reducing poverty. The service sector is the largest employer, followed by agriculture and industry. Bolivia"s main trading partners are Brazil, Argentina, and the United States.

Travel tips and suggestions 

1. Best Time to Travel 

Bolivia is a country with diverse landscapes and climates, so the best time to visit depends on the regions you plan to explore. The dry season in Bolivia is from May to October, which is generally considered the best time to travel. The weather is usually sunny and dry during this period, making it perfect for outdoor activities and sightseeing.

In the highlands, including La Paz, Lake Titicaca, and the Uyuni Salt Flats, the dry season is the best time to visit. The temperature during the day is comfortable, and the nights can get very cold, so it is important to bring warm clothes. The dry season is also the best time to see the starry night sky over the Salt Flats.

The rainy season in Bolivia is from November to April, and it is best to avoid visiting during this period. Heavy rains can cause landslides and floods, making road travel difficult or impossible. The rain also makes some activities, such as hiking, more challenging, and can limit visibility for sightseeing.

The Amazon region has a different climate from the highlands, and the rainy season is the best time to visit. From December to March, the rainforest is lush and green, and wildlife is more active. The dry season, from April to November, is also a good time to visit, with less rain and fewer mosquitoes.

In summary, the best time to travel to Bolivia depends on the regions you plan to visit and the activities you want to do. The dry season is generally the best time to travel, while the rainy season is the best time to visit the Amazon region. It is important to check the weather conditions and plan accordingly to make the most of your trip.

2. What to wear in Bolivia

Due to its diverse geography and altitude, Bolivia has varying climates and weather patterns throughout the year. It"s important to pack accordingly for the activities you plan to do and the regions you will visit.

In general, the temperature in Bolivia is cooler than other South American countries due to the altitude. In cities like La Paz, temperatures can drop to below freezing at night, even in the summer months. If you plan to visit the high-altitude regions, such as the Andes or the Uyuni Salt Flats, warm and comfortable clothing is a must.

It"s recommended to bring warm layers, such as sweaters, fleeces, and jackets, as well as a good quality waterproof coat for unexpected rain. If you plan to do outdoor activities, such as hiking or climbing, make sure to bring sturdy, waterproof footwear, gloves, and a warm hat.

In lower altitude areas, such as Santa Cruz or the Bolivian Amazon, the weather is warmer and more humid. Lightweight and breathable clothing is recommended, as well as comfortable walking shoes or sandals.

Additionally, if you plan to visit religious sites, it"s important to dress appropriately. Cover your shoulders and knees, and avoid wearing revealing clothing. In general, Bolivians dress conservatively, so it"s a good idea to pack modest clothing.

Overall, it"s best to pack for layers and be prepared for varying weather conditions depending on the regions you plan to visit.

3. what to do

Bolivia is a country with a diverse range of landscapes and cultural experiences. The high altitude of much of the country can make travel more challenging, so visitors should be prepared for the effects of altitude sickness.

One of the most popular tourist attractions in Bolivia is the Uyuni Salt Flats, which are the largest in the world. The salt flats, with their vast expanse of white, create an otherworldly landscape that is popular for photography. The nearby town of Uyuni serves as a base for exploring the area.

The city of La Paz, which sits at an altitude of over 3,500 meters, is the highest administrative capital in the world. The city is famous for its colorful markets, which sell everything from handicrafts to coca leaves, which are used for medicinal purposes. A popular activity in La Paz is taking the cable car to get a panoramic view of the city.

The Amazon rainforest in Bolivia is home to a rich diversity of plant and animal life. Visitors can take jungle tours to explore the region and experience its natural beauty. The Madidi National Park, in particular, is known for its biodiversity and is a popular destination for eco-tourists.

The Bolivian Andes are home to many indigenous communities, which offer unique cultural experiences. The city of Sucre, which is a UNESCO World Heritage site, is known for its colonial architecture and is an important cultural center in the country. The nearby town of Potosi was once one of the richest cities in the world, thanks to its silver mines, and is now a popular tourist destination.

Bolivia is also home to the world-famous Lake Titicaca, which is the highest navigable lake in the world. The lake is shared with Peru and is home to many indigenous communities, including the Uros people, who live on floating islands made of reeds.

Overall, Bolivia offers a unique and diverse range of cultural and natural experiences for visitors to enjoy.

4. Other facts and tips 

• Visa requirements vary depending on your nationality. Many visitors don’t need a tourist visa to travel to Bolivia – including citizens of the UK, most EU and EEA countries, Canada, Australia, New Zealand, Japan and most nations in South America. But some other travelers – including US citizens – can"t visit without a visa. Contact your local Bolivian embassy or consulate to check the latest regulations. 

• The official currency in Bolivia is the Boliviano (BOB), and it"s best to exchange money at authorized exchange offices or banks. Avoid exchanging money on the street. While ATMs (cajeros automáticos) are common in cities and larger towns, they can be hard to find in rural areas, so always carry some cash with you. And don’t accept torn, repaired or tatty boliviano notes as change – these can be hard to spend (even though they officially remain legal tender).

• Tipping is not mandatory, but it is appreciated in the service industry. In restaurants, leaving 10-15% of the total bill is a good amount, and a small tip for taxi drivers is also customary.

• Bolivia is generally a safe country, but like any place, it"s important to take precautions, especially in crowded areas and public transport. Keep your valuables close, be aware of your surroundings, and try to avoid walking alone at night.

• It"s a good idea to learn some basic Spanish before traveling to Bolivia. Having a phrasebook or a translation app on your phone can also be helpful.

• Altitude sickness can be a concern in Bolivia, as many parts of the country are situated at high altitudes. It"s important to acclimate slowly, drink plenty of water, and avoid alcohol and strenuous exercise for the first few days. The tap water in Bolivia is not safe to drink, but bottled water is inexpensive and widely available, or you can purify your own. 

• When visiting indigenous communities, it"s important to be respectful of their customs and traditions. Ask for permission before taking photos, avoid touching religious artifacts, and dress modestly.

• Don’t take coca products out of the country. While coca is legal in Bolivia, it is illegal almost everywhere else as the leaves are used to produce cocaine. Do not take any coca leaves or coca products home with you – customs authorities take these items very seriously.

Best things to do in Bolivia

1. Explore the otherworldly landscapes of the Uyuni Salt Flats

The Uyuni Salt Flats is one of the most breathtaking places in Bolivia, known for its otherworldly landscape that is truly a sight to behold. The vast expanse of salt flats makes it the world"s largest salt flat, which offers a unique experience that is unlike any other. Visitors can take a tour of the salt flats, take perspective-bending photos, visit the local villages, and even stay in a hotel made entirely out of salt.

2. Take a stroll in the Witches" Market (La Paz)

The Witches" Market, or Mercado de las Brujas, is located in the heart of La Paz and is a popular destination for visitors. The market is filled with unique and bizarre items like dried llama fetuses, medicinal plants, and spells that locals believe can cure ailments and bring good luck. It is a fascinating place to explore and learn about the mystical traditions and beliefs of Bolivians.

3. Visit the historical city of Sucre

Sucre is one of the most beautiful colonial cities in South America and was declared a World Heritage Site by UNESCO. The city"s stunning architecture, narrow streets, and white-washed buildings create a charming and romantic atmosphere. Visitors can explore the museums, walk through the central plaza, and enjoy the views from the Recoleta lookout.

4. Take a boat ride on Lake Titicaca

Lake Titicaca is the highest navigable lake in the world, situated on the border between Bolivia and Peru. The lake is home to a number of small islands, including the Isla del Sol, where visitors can take a boat ride and explore the local culture, visit Incan ruins, and learn about the indigenous people who call this area home.

5. Explore the ancient ruins of Tiwanaku

The ancient ruins of Tiwanaku are located near the city of La Paz and are an important archaeological site in Bolivia. The site was the capital of the Tiwanaku culture, which thrived between 400 and 900 AD. Visitors can explore the site and see the impressive structures, including the Akapana Pyramid and the Temple of Kalasasaya, and learn about the history and culture of the Tiwanaku people.

6. Taste the local cuisine

Bolivian cuisine is a fusion of indigenous and Spanish influences, offering a unique and delicious culinary experience. Some of the must-try dishes include salteñas, empanadas filled with meat and vegetables, chairo soup, a hearty soup made with potatoes, beef, and vegetables, and silpancho, a dish of flattened meat served with rice, potatoes, and salad. Visitors can find these and other delicious dishes in local markets and restaurants throughout the country.

7. Hike to the top of Huayna Potosi

Huayna Potosi is one of the highest mountains in Bolivia and is a popular destination for adventure seekers. Visitors can take a multi-day trek to the summit, which offers stunning views of the surrounding Andes mountains and the Bolivian landscape. Hiking to the top of Huayna Potosi is a challenging but rewarding experience that should not be missed by those who love adventure and the outdoors.

Main Attractions and Destinations 

1. Salar de Uyuni

Located in the southwest of Bolivia, Salar de Uyuni is the world"s largest salt flat, spanning over 10,000 square kilometers. This unique natural wonder boasts a striking landscape of white salt crusts that seem to stretch endlessly towards the horizon. Visitors can take guided tours across the salt flats, which often include stops at neighboring lagoons and other geological formations.

2. Tiwanaku

The ancient city of Tiwanaku is a UNESCO World Heritage Site located near Lake Titicaca, about 70 kilometers west of La Paz. This pre-Columbian archaeological site is believed to have been a major religious and political center of the Tiwanaku Empire, which flourished from around 300 to 1000 CE. Visitors can explore the site"s ruins, which include impressive stone architecture and intricate carvings.

3. Lake Titicaca

Straddling the border between Bolivia and Peru, Lake Titicaca is the largest lake in South America and the highest navigable lake in the world. The lake"s crystal-clear waters and surrounding landscape of mountains and islands make it a popular tourist destination. Visitors can take boat tours to the Uros Islands, which are built entirely out of reeds, or explore the picturesque town of Copacabana on the Bolivian side.

4. La Paz

Located in the highlands of western Bolivia, La Paz is the country"s administrative capital and one of the highest capital cities in the world. The city"s unique topography, which includes steep hills and narrow streets, makes it a popular destination for adventure seekers. Visitors can explore the city"s colonial architecture, museums, and bustling markets, or take a cable car ride to get a bird"s-eye view of the city.

5. Potosi

Located in the southwest of Bolivia, Potosi is a historic mining town that was once one of the wealthiest cities in the world. The city"s Cerro Rico ("Rich Mountain") is one of the largest silver mines in history and has been in operation since the 16th century. Visitors can take guided tours of the mines or explore the city"s colonial architecture and museums.

6. Madidi National Park

Located in the northwest of Bolivia, Madidi National Park is one of the most biologically diverse areas in the world. The park covers over 18,000 square kilometers and includes a range of ecosystems, from high-altitude grasslands to tropical rainforests. Visitors can take guided hikes through the park to spot wildlife such as jaguars, monkeys, and hundreds of bird species.

7. Sucre

Sucre is the constitutional capital of Bolivia and a UNESCO World Heritage Site known for its well-preserved colonial architecture. The city is located in the south-central part of the country and boasts a mild climate, making it a popular destination for visitors seeking a respite from Bolivia"s high-altitude areas. Visitors can explore Sucre"s museums, churches, and central plaza, which is lined with palm trees and colonial buildings.

8. Yungas Road

Known as the "Death Road," Yungas Road is a treacherous mountain road that connects La Paz to the town of Coroico. The road is notorious for its steep drops and narrow passages, and has been named one of the most dangerous roads in the world. Despite its reputation, Yungas Road is a popular destination for mountain bikers seeking a thrill.

9. Jesuit Missions of the Chiquitos

The Jesuit Missions of the Chiquitos are a set of six unique 17th and 18th century churches in eastern Bolivia, showcasing the fusion of European and indigenous Baroque architecture. These UNESCO World Heritage Sites provide an opportunity to witness the cultural exchange between Jesuit missionaries and indigenous communities. A must-visit for history and architecture enthusiasts.

Traditional gastronomy of the region

Bolivia has a rich and diverse culinary tradition that varies from region to region due to its geographical and cultural diversity. The country"s cuisine is a mix of indigenous, European, and African culinary influences, which have evolved over centuries. Traditional Bolivian cuisine features a wide range of ingredients, such as potatoes, corn, quinoa, rice, beans, chili peppers, meat, and fish, among others.

One of the most popular Bolivian dishes is the Salteña, a baked empanada with a savory filling of meat, potatoes, olives, and sometimes eggs, served with a spicy sauce. Salteñas are commonly eaten as a breakfast or snack food and can be found in bakeries and street ven

Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment. 

Reservation 
Online Reservations 
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here) 
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.  
Step 4. Make your payment online ：A Non-refundable, non-transferable payment is required to secure the space.  （The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.）
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment  
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. 
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. 
By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Offline Reservations 
Step 1. Complete the reservation. 
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778  
Step 2. Finalize the booking. 
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. 
Step 3. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. 
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Travel Visa  
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here  
• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee..

A Word About Tipping

For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team.  This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity. 
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours. 
Trip Cancellation and Eligible Refunds 
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. 
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge. 
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email  including your reservation number, full name and date of travel, cancellations will only be accepted in writing. 
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be issued once travel has begun. 
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. 
All reservations, except where specified:

All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). 
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. 
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. 
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered.  Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger. 
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. 
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.

Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.

No Show 
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour 
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments 
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments 
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. 
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. 
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). 
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities. 
Tour Credits

• Travel Credits are not reversible once used
• Travel Credits are not redeemable for cash
• Travel Credits will expire within a certain period. Please refer to the expiration date on your Travel Credit Invoice.
• Travel Credits may be used for more than one tour or destination
• Travel credits are applicable for booking any tour packages featured on the UTOvacation website, subject to prevailing prices and availability listed on the UTOvacation website.
• UTOvacation assumes no liability for price changes as they are contingent on supplier fluctuations.
• We strongly encourage customers to promptly select their desired products during promotions to secure and safeguard against potential future changes.

Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.

Travel Seat Arrangements 
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. 
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details. 

Reservation Adjustments 
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. 
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. 
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. 
There are no refunds for unused services. 

Vaccinations

Please be advised that the vaccinations requirements are subject to change in each country and that it is the responsibility of the traveller and not UTOvacation to check about the requirements before the arrival of your destination. 

The World Health Organization (WHO) emphasizes that all travellers should be up to date with routine vaccinations. Following to that, travellers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis and COVID-19 before starting their travel. Non-immunized or incompletely immunized travellers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).

The WHO recommends the following vaccinations for travellers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever and rabies. Some routine vaccinations are also recommended, such as: measles, mumps and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis and polio.

Proof of yellow fever vaccination may be required for some travellers, based on their specific itinerary. It is possible to find further details in the WHO website.

Travel Insurance 
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.  

Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.   

Baggage 
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. 
Please note, some destinations baggage is not included in the fair. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes 
Please refer to your tour itinerary for the most updated information 

Tour Fare Excludes

• Visa Application Fee
• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
• Optional Tours
• There is a compulsory service fee of $200 per person. This includes tipping and fees associated with the local services team that includes the Tour Guides, Drivers, hotel and restaurant staff.
• Any Items not listed in the itinerary
• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
• In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.

Additional Notes 
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. 
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.   
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. 
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory service fee for the entire trip before the final payment due date. (Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.) 
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. 

Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.

Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.

Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.

Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.

Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.

UTOvacation strongly recommends that you purchase travel insurance for any future travel plans. 

We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance. 

For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.

Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly. 

American Travel Insurance (click for more details)

Canadian Travel Insurance (click for more details)