Each new booking comes with the complimentary UTO Worry-Free Plan
? (Click here for more details)
☆Include the top three major cities in UAE
Tour Code: USDD09
Duration: 9 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1. Round-trip international flight from New York (All Airports) to Dubai for NO additional charge
The following departure cities are available for additional charge:
|Additional U$500/person||Montreal / Miami / Fort Lauderdale / Boston / Washington, D.C. / Orlando|
|Additional U$600/person||Las Vegas / Austin / Oklahoma / Toronto / Chicago / Detroit / Memphis / Milwaukee|
|Additional U$700/person||Dallas / Philadelphia / Charlotte / Houston / Denver / Phoenix / Sacramento / San Antonio / Vancouver / Seattle / Portland / Los Angeles / San Diego / San Francisco|
Land only package without round-trip international flight ticket: minus U$500/person
2. Hand-picked 4-star hotel accommodations
3. Transfer from airport to hotel and hotel to airport (except for land only package)
4. Sightseeing admission fees as listed on the agenda
5. Food as specified on the itinerary
6. Special cultural programs as specified in the schedule
7. Professional English speaking local tour expert
8. All tax and fuel surcharge
9. UTOvacation"s Worry Free Plan ? (Click Here for More Details)
1. Travel insurance
2. Any personal expenses
3. Tour extensions and optional programs
4. A Mandatory Service Charge & Tipping U$180/person is required and payable by Credit Card Before Departure.
5. Single supplement fee: U$599 (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
☆ 10 - 40 people in each group
On board international flight to Dubai.
Upon arrival, our friendly local guide will meet you at the airport and transfer you to the hotel (transfer is not included if you booked the land only package). The balance of the day is at leisure.
Dubai is one of the seven emirates of the United Arab Emirates known for luxury shopping, ultramodern architecture blended with Arabic history and culture.
After breakfast, Make a photo stop at Dubai"s signature landmark Burj Al Arab, the celebrated sail-shaped hotel erecting in the Persian Gulf, connected by a bridge with the sea shore. Designed by Atkins as the first 7-star ultra luxury hotel in the world, the Burj Al Arab, also named "Arab Star”, the “Tower of Arab”, has been nominated to be the first place of the global top 10 most deluxe hotels by “Conde Nast Traveler”. Continue our journey to touch down on the Jumeirah Palm, the world"s first artificial island in the ocean innovatively constructed as if it were a palm tree floating on water. Board the monorail and ride to the tiptop of the palm tree. En route, admire the perfectly designed villas and houses on each branch of the palm. Disembark and you will see the grand and posh Atlantis Palm Resort standing in front of you surrounded by turquoise ocean, white beach and the Lost Chambers of Aquarium. Next, you will be bused to the 2716ft/828m high, world tallest building, 162-story Burj Khalifa, a masterpiece of the famed SOM. Take a super high-speed escalator to the observation deck – “At the Top Sky" on the 124th floor in 59 seconds. This is your WOW moment to enjoy the azure ocean, golden desert, towering minarets and miracle skyline 1820ft/555m above the ground. Head to the gigantic commercial complex-Dubai Mall which is believed to be the largest mall in the world housing big brands, boutique stores, gift shops, food court, Michelin restaurants, amusement arcade, movie theaters, ice rink and, to your surprise, a huge Mall Aquarium. This two-floor high indoor aquarium is unimaginably built inside a shopping center resembling natural underwater scenery. Dubai Museum in the Al Fahidi Fort is our next program to obtain an overall picture of what the city was like in the past. Your last highlight of the day is watching the Dubai Fountain Show on the Burj Khalifa Lake which is a must on the agenda for travelers from all over the world. Animated with performances set to light and music, Dubai Fountain is by far the largest and tallest of its kind worldwide visible from some 20mi/32km away. Free up your energy and shake a leg to the dynamic rhythm of the “Dance of Water”.
Today you can explore Dubai on your own or join us for an incredible optional journey with lunch included.
Optional Tour: Dubai City tour with lunch U$129/person
Today, we are going to venture into the Deira Dubai which is the old section of town where the traditional lifestyle has been well preserved. Dubai was a small fishing village but because of the prime location and easy transportation, this place has been the trade and wholesale hub for spices, jewelry and textile in the Middle East for a long history. Join our group to walk through the hustle and bustle Fabric Market where the locals often come for picking their favorite materials, choosing various accessories and having apparel custom-made. Jump into a Water Taxi Abra with the natives to ride across the Dubai Creek and call on the Dubai Spice Souk, an inviting place full of colorful, aromatic ingredients and herbs. Wander along the narrow alleyways lined with stalls offering all kinds of spices and additives from the Middle East and as far as India. If you are so curious, pinch and taste the flavors and ask for the recipes from the friendly vendors as you explore this fragrant marketplace. Dubai Gold Souk is another must-see spot not far from the spice bazaar where you have more small passages to discover. The stores here expose travelers to an endless array of stylish gems, silver, platinum and of course gold from around the world that attract dealers and brokers in large numbers every year. There must be something to your liking from the range of products here and get ready to practice your bargaining skills with these outlet owners and select a piece of keepsake to take home. Follow our guide to meet our bus via Perfume Souk. Bastakiya Quarter is a historical district where old wind-tower houses of wealthy merchants are still in good shape. If you wish to know more about the city behind all the looming skyscrapers, step in the art gallery, the café, and Sheikh Mohammed Centre to learn how Dubai emerged from a small unknown town to such a futuristic cosmopolitan metropolis within 50 years. Meet and chat with your host at this old neighborhood about the traditions and history of the city followed by a lunch of authentic Emirati cuisine.
Come back to the hotel and the rest of the day is at leisure or you are welcome to opt for our optional Dubai by Night excursion.
Optional Tour: Dubai by Night with dinner and show on cruise U$99/person
Board the Arabian Dhow Cruise with fellow travelers to admire sparkling Dubai landmarks all lit up at night. Enjoy dinner onboard with live entertainment/music. On the way back to the hotel, make a photo stop at the flashy Dubai Frame shining in the evening, symbolizing the promising future of Dubai.
Today you can explore Dubai on your own or join us for an amazing optional journey with special dinner included.
Optional Tour: 4X4 Desert Safari with dinner show in Bedouin village U$99/person
In the afternoon after the heat, your excursion will be set off by jumping on a 4X4 vehicle with our skilled professional driver and moving on to Dubai Desert Conservation Reserve. Take part in the heart-beating dune bashing ride, quad biking and sandboarding. Make a quick stop on the highest sand dune for photo ops of the spectacular sunset. Proceed to the camel farm located in the heart of the desert and hop a camel for a short ride across the desert to a Bedouin Campsite where you are invited to participate in various cultural activities like henna painting, falconry displaying, Arabic bread-making and photo shooting in Arabic costume. Try Arabic coffee, dates and shisha smoking (from water pipe) before experiencing the Emirati hospitality by tasting the starlight Arabian BBQ buffet for a special dinner around the campfire, accompanied by the Tanura Dance and Belly Dance Performance.
Return to the hotel in Dubai with unforgettable memories.
Depart for Abu Dhabi, the capital of the United Arab Emirates after breakfast. Make our first stop at Sheikh Zayed Grand Mosque, an eye-catching symbol of the city which nobody wants to miss out. Being one of the world’s largest mosques featuring different Islamic architectural schools, the pure white mosque was constructed in memory of Sheikh Zayed bin Sultan Al Nahyan, the founder of the UAE. With 4 tall minarets, 82 white marble domes. 1,096 jasper embedded columns, 24-carat-gold gilded chandeliers and the world"s largest hand-knotted carpet, the massive architectural work of art is unparalleled and will certainly have an impact in history. Make a few photo stops and admire the gleaming architecture marvels including the new CBD-Etihad Towers, the “Leaning Tower of Abu Dhabi"-Capital Gate, the world only 8 star super deluxe hotel-Emirates Palace Hotel, and A quick visit to the Heritage Village where you step back to the past life of Bedouin nomadic tribe before oil was found. Walk into local workshops and see how the craftsmen make metalwork, weave fabric, bake pottery, carve woodwork and blow glass. Explore the Qasr al-Hosn, known as the “White Fort”, or “Old Fort”. This oldest stone building was constructed in 1761 as a watchtower to protect the only fresh water well in the area and now it has been converted as an exquisite history museum.
Stay overnight in Abu Dhabi.
Today is free for your own activities or you could join us for an optional day trip with lunch covered.
Optional Tour: Abu Dhabi City tour with lunch U$179/person
We invite you to step into the extravagant presidential palace-Qasr al Watan, a well designed and beautifully decorated White House demonstrating the spirit of UAE. Then visit the Louvre Abu Dhabi, one of the “Modern Urban Architecture Miracles" in the whole world. Sponsored by the Louvre, as the "Largest Cultural Project Outside France", the Louvre Abu Dhabi was designed not only for housing and exhibiting the priceless works of art, but also as a timeless architectural masterpiece harmoniously combined with elements of white wall, blue ocean, golden desert and silver dome, depicting that the UAE is undergoing a speedy development and gaining full confidence marching towards the future. Abu Dhabi Falcon Hospital (ADFH) is by far and without question the largest medical institution in the whole world offering health care services exclusively for falcons. As this magic and skillful bird has played an important role in Bedouins’s lives in the history, falcon is becoming the national bird of the country and cultural symbol of the city today. You have a chance to visit the museum and wards or even try your hand at the garden to make a friend with one of them when it sits on your arm.
Stay overnight in Abu Dhabi.
Drive along the Corniche and Breakwater before heading to Al Sharjah via the world"s only Ferrari Theme Park(outside view).
Al Sharjah is the third largest city of UAE. Taking pride in some notable museums, mosques and heritage sites, Sharjah is also named the “Cultural Capital of the Arabic World” by UNESCO . Photo stop at Cultural Square, the city center encircled by the Royal Palace, Royal Mosque, public library and cultural center. Immerse yourself in the Museum of Islamic Civilization featuring 5000 pieces of antiquities showcasing the Islamic history, culture, religion, tradition and art. Step into Bait Al Nabooda House which was built in the mid-19th century as a residence and get a glimpse of how the wealthy pearl merchant lived back then. Come back to Dubai and spend some time in the Emirates Mall for free lunch and shopping.
Overnight stay in Dubai.
After breakfast, transfer to the airport and board the flight back to your home (transfer is not included if you booked the land only package).
*Please note: Depending on the air scheduling and availability, your flight back to USA/Canada may depart very early in the morning the next day (00:00 am-03:00 am).
For your final day, you may explore the city on your own and transfer to the airport in the evening. Hotel check-out is before noontime. (Late check-out may be available for a fee subject to the hotel policy).
☆ 5-star hotel upgrade for the entire trip:
(Single Supplement Fee: Additional U$200)
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
☆ Swift Flight: You will take a direct flight with no layover guaranteed (ifthere is (an) direct flight(s) service already existing between your departuregateway and the arrival gateway of your destination country)
☆ Business Class Flight Upgrade: U$4000/person
OPTIONAL PROGRAMS (CHOOSE BEFORE THE TRIP STARTS):
☆ Day 4: Dubai City tour with lunch U$129/person
☆ Day 4: Dubai by Night with dinner and show on cruise U$99/person
☆ Day 5: 4X4 Desert Safari with dinner show in Bedouin village U$99/person
☆ Day 7: Abu Dhabi City tour with lunch U$179/person
VALUE PACK: Click here to view itinerary
Price: U$455/person (with extra 10% off)
If you seek for a SAFE and SWIFT airport transfer service with professional assistance from UTOvacation guide/driver in an unacquainted airport of a foreign country, welcome for a comfortable and easy ride at your destination with extra peace of mind. Click here for details
RETURN FLIGHT DEVIATION SERVICE:
1) Return Flight Deviation Service - 3 days (Airport drop-off service not included)
Early Bird Price: U$199
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Deviation Service - 5 days (Airport drop-off service not included)
Early Bird Price: U$299
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Deviation Service - 6-20 days (Airport drop-off service not included)
Early Bird Price: U$399
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
HAND-PICKED 4-STAR HOTEL ACCOMMODATIONS:
☆ Dubai: Golden Tulip Deira or similar
☆ Abu Dhabi: Sheraton Khalidiya Hotel or similar
INTERNATIONAL AIR: (UTOvacation reserves the right to confirm the airlines below)
☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air Canada ☆ Lufthansa Airlines ☆ Jet Airways ☆ Lot Polish Airlines ☆ Tap Air Portugal ☆ Austrian Airlines ☆ KLM Airlines ☆ Alitalia ☆ Air France ☆ French Bee Airline ☆ Virgin Atlantic ☆ Vueling Airlines ☆ Air Caraibes ☆ Level Airline ☆ Norwegian Air Shuttle ☆ Iberia ☆ Air Italy ☆ Aeroflot ☆ Aer Lingus ☆ Finnair ☆ Swiss International Air Lines ☆ Scandinavian Airlines ☆ Brussels Airlines ☆ British Airways ☆ Turkish Airlines ☆ Ukraine Intl Airlines ☆ Royal Air Maroc ☆ Etihad Airways ☆ Egyptair ☆ Italia Trasporto Aereo ☆ Qatar Airways ☆ Royal Jordanian ☆ Emirates Airline ☆ Kuwait Airways
This trip requires a travel visa for USA & CANADA passport holders. You can obtain an entry stamp at the port of entry into Dubai. This entry stamp is free and valid for 30 days.
Please keep vaccination certificates in mobile in case of a random check.Non vaccinated passengers need to bring PCR test within 48 hours before departure.
Dubai is a city and emirate in the United Arab Emirates known for luxury shopping, ultramodern architecture, and a lively nightlife scene. Burj Khalifa, an 830m-tall tower, dominates the skyscraper-filled skyline. At its foot lies Dubai Fountain, with jets and lights choreographed to music. On artificial islands just offshore is Atlantis, The Palm, a resort with water and marine-animal parks.
Why visit Dubai
Dubai takes pride in its good enforcement of law and order all throughout the city. Visitors will feel safe and secure while exploring the area at any given time of day. Ultimately, although Dubai is considered a safe travel destination, it is still imperative to be cautious of yourself, your belongings and the surroundings.
Visa in Dubai
Americans/Canadians not required for tourist stays under 30 days
The best time to visit Dubai
Recommended time to visit: Dubai has two temperatures: hot, or very hot. February - April is the best time to visit when temperatures are more bearable, but they'll still rarely drop below 25 degrees Centigrade. Perfect for some winter sun if you're traveling from Europe.
A less popular time to visit: June - August sees temperatures frequently hit 40 degrees Centigrade, which for most people is unpleasantly hot unless you plan to spend your days sitting in an air-conditioned hotel or by the pool. Traveling to the city during winter is a much better option for those looking to explore.
Exciting time to visit: New Year's Eve is one of the best times to visit Dubai - the emirate is known for its extravagant firework celebrations. Prices are extremely high at this time of year though, so plan well in advance.
Language in Dubai
The official language of Dubai is Arabic, though English is even more widely spoken. With the exception of some local Emiratis, who make up a small percentage of the total population, almost everyone living in or traveling to Dubai speaks at least passable English. Street signs and public documents are written in Arabic and English.
Basic Vocabulary English-Arabic Phrases
Currency in Dubai
The Emirati Dirham is the official currency of the UAE, abbreviated officially as AED. Unofficial abbreviations include Dh and Dhs.
In Dubai the supply voltage is 230V. If the appliance is a single voltage rated appliance, it will need to operate at the same voltage as the supply voltage of the country i.e. 230V.
What to pack and what to wear for a trip to Dubai
- A wide-brimmed sunhat – The sun is intense, there is often no escape and you can easily burn your sensitive head.
- Sun protecting lip balm. ...
- 3-4 Loose, breathable cotton t-shirts.
- Comfortable walking sandals.
- Flip flops for walking around the hotel or popping out to the shop.
*The United Arab Emirates is a Muslim country that follows the Sha’aria law. All tourists and residents are required to dress modestly, no matter how hot the climate. That is why a lot of people wonder how to dress in Dubai before they book their trip.
A tourist will not end up in prison if they aren’t dressed properly. They might get some stern looks from other people and a security guard would kindly advise them to cover up but it’s not worth offending the locals.
When you’re visiting any country, it’s always good to obey their laws and respect the local culture. So let’s take a look at how to dress in Dubai. We’ve also provided links to outfits so you can buy online before you fly.
Be sure to stay extra hydrated while you’re in Dubai.
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Step 1. Visit UTOvacation website at www.utovacation.com, register or login to your account.
Step 2. Choose your desired departure date and departure city.
Step 3. Enter the travellers’ information according to the passport. Please identify and provide the contact information for the main traveller. All communication from UTOvacation will be sent to the main traveller only.
Step 4. Make a deposit to complete the reservation. A non-refundable, non-transferable deposit of $600/person is required to secure the space. A full payment is required when the booking is created within the final payment period (180 days before the departure date).
Step 5. Booking is confirmed.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to email@example.com/416-251-7778
Step 2. Finalize the booking.
Make the deposit. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
Step 3. Booking is confirmed.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
Full or final payment is due 180 days before tour departure date. Travel documents including but not limited to valid Passport (or copy), Risk assumption waiver form with signature shall be collected as well by this date. Any failure to do so might result in trip cancelation, price increase, inflation surcharge or forfeiting your existing fund in your account.
Final Trip Confirmation
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact traveller approximately one month before departure.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Any cancellation of the issued flight tickets before departure (all the segments are unused) would incur a penalty of a minium of USD 350.00 per ticket or the surface price of the ticket subject to the rules and regulations of airline company. A adminitration fee also applies. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
180 days or above
$600 as penalty
90 - 179 days
$600 + 30% of tour fare as penalty
30 - 89 days
$600 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
All upgrade packages are non-refundable including gold/silver flight package, hotel, cruise cabin, meal package and etc.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
We don"t take any infants or babies under 2 years old for any of our tours.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension.
Travel Credits may be used on any UTOvacation product except for Cruise packages, Travel visa, Flight ticket/First-class flight fare upgrades or Gratuities.
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
There is a need to pay deposit for any of the optional programs and extensions. Please note there is a possibility that the seats are all gone once you wish to attend such activity onsite or price might change due to the inflation, so we ask you to sign up early. For any early bird or discounted rate for the side trips special promotion, a non-refundable deposit or full fare might be required as per the terms and conditions.
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Once we are done issuing your flight tickets, our ticketing department will send you an email to confirm the details in time. UTOvacation shall take no responsibilities if airlines change schedules or change routings afterwards and no refunds shall be commenced because of such alterations.
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Gratuities for tour director/local guide or driver are not included in the package price and if you are happy with their outstanding services, we recommend a tipping guideline: $15 per person per day for the guide and $ 5 per person per day for the driver. If you find the service is exceptional, feel free to tip additionally. Please keep in mind that the amount of appreciation is always at your discretion except for some itineraries and we thank you for your generosity and kindness. Should you wish to settle your tipping money before the trip by using credit card, you may do so in your account.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, If less than 10, there will be a FIT surcharge of up to 50% extra on top of the price per person. UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at firstname.lastname@example.org for assistance.
Special Notes for Middle Eastern packages：
Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition.
1.It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period.
2.Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels, clubs and restaurants, never in public open areas.
3.Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports.
4.Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy.
5.Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset.
6.Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel.
7.Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.
UTO Worry-Free Plan
1. By making an initial deposit in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 15 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
2. After 15 days of your deposit payment, you may still cancel your trip for any reason up to 150/180 days prior to your departure date and your deposit (non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150/180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions.)
3. No administration fee is charged for name change / tour change / minor correction up to 150/180 days prior to your departure date (except for any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
4. There is an administration fee of $100-$299/person for any name change/tour change plus any additional cost / surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150/180 days before the tour starts.
5. If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
6. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
- UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan.
- Only itinerates with such icon UTO WorryFreePlan are applicable for UTO Worry-Free Plan.
- By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
- Value: reg $199-$999/person
In addition to the clauses above, extra benefits include the followings:
7. You are able to enjoy an extra 15 days period on top of the regular 15 days (total of 30 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
8. If you sign up for any optional features, we guarantee you the early bird price even after the promotion is over (up to 150/180 days prior to departure date).
9. A complimentary $50/person credit will be deposited in your UTO Cash Back Program account for your next vacation journey.
10. Under the same category/type/price point/season, your hotel room or cruise cabin will be first assigned in your group for the selection of floor, location or view.
In addition to the clauses above, extra benefits include the followings:
11. You are able to enjoy an extra 30 days period on top of the regular 15 days (total of 45 days) to cancel your tour without penalty after the initial deposit and receive a full refund in the form of your payment less any incurred fees. (Only applicable 150/180 days before trip departure)
12. A complimentary $50/person cash rebate will be granted if you have purchased travel insurance from John Hancock or Manulife through our website.Remarks: Claim travel insurance cash rebate any time after your tour is finished with your full name and policy number at 1(855) 526-1286.
13. Able to extend our promotions for an extra 2 days (48 hours) after the campaigns are over. You may sit back and reserve discounted deals for your friends and family at your own pace.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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