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☆ Experience the charming allure of the Aegean Sea by taking a cruise, and explore ancient cities and islands filled with historical charm.
☆ Discover the precious archaeological ruins of Olympia and the origins of the modern Olympic Games.
☆ Visit the magnificent ruins of the Mycenaean civilization, one of the world heritage sites, and explore the groundbreaking archaeological discoveries from the Greek Bronze Age.
☆ Indulge in the comforts of the Kusadasi and have the chance to visit local cultural and historical attractions.
☆ Explore the beautiful island of Santorini and admire the breathtaking white-washed buildings with blue-domed roofs.
Tour Code: USGLS10
Duration: 10 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1. Round-trip international flight from New York (All Airports) for NO additional charge
The following departure cities are available for additional charge:
Additional U$300/person | Miami / Chicago / Washington, D.C. / Houston / Charlotte / Toronto / Montreal / Austin |
Additional U$500/person | Las Vegas / Dallas / Detroit / Seattle / San Francisco / Boston / Los Angeles / Denver / Portland / San Diego / Oklahoma / Atlanta / Phoenix |
Additional U$700/person | Vancouver / Philadelphia / San Antonio / Calgary / Orlando / Fort Lauderdale / Memphis / San Jose / Milwaukee |
Land only package without round-trip international flight ticket: minus U$300/person
2. Hand-picked 4-star hotel accommodations with daily breakfast and 4 nights cruise in a interior stateroom
3. Transfer from airport to hotel and hotel to airport
4. Sightseeing admission fees as listed on the agenda
5. Food as specified on the itinerary
6. Special cultural programs as specified in the schedule
7. Professional English speaking local tour expert
8. All tax and fuel surcharge
1. Travel insurance
2. Any personal expenses
3. Tour extensions and optional programs
4. A Mandatory Service Charge & Tipping for tour guide, driver and cruise crew at U$245/person is required and payable by Credit Card Before Your Final Payment Due Date.
5. Single supplement fee: U$899 (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
PAYMENT POLICY:
Full Payment is Required at the Time of Booking
GROUP SIZE:
☆ 10 - 40 people in each group
Specific requirements for cruise passengers:
*Guests are not allowed to sail if entering the 24th week of pregnancy before or any time during cruising. A physician’s “Fit to cruise” note is required if a customer is pregnant 23 weeks or less at the time of debarkation. Please keep in mind that not every vessel has a doctor/nurse or facilities/equipment to accommodate the special need. Please be advised to also check with the insurance company for pregnancy-related care.
*Infants must be at least 6 months of age at the time of embarkation for any itineraries under 7 nights and 12 months of age for any itineraries more than 8 nights.
*Passengers above the age of 21 are permitted to cruise alone. Anyone under such age should get onboard and share a cabin with a parent or legal guardian with a proof.Such clients are forbidden to attend any gambling activities or consume any alcohol beverages. Parent(s) or legal guardian(s) shall be in full responsibility for the minors regarding their conducts and behaviors subject to the terms and conditions of cruise lines.
*Each traveler above the age of 80 shall represent and warrant that he/she is physically fit to travel on the voyage. Contact the cruise line of any existing physical health issues or any other conditions you may require medical attention/special care during the whole journey.
*We request all travelers to provide the accurate information for cruise reservation including age, gender, nationality, passport number etc. Any change of the above will result in a one time 150USD/200CAD penalty/surcharge per change within 110 days prior to the sailing. All name changes within the same stateroom will result in applicable cancellation. Gender X or any other identifications other than M or F might be prevented from going through the security checkpoint at the pier.
*When boarding, all passengers must be responsible for presenting passports valid for at least 6 months upon the end of the international travel date as well as any necessary immunizations and visas required for cruise itinerary. EVUS must be updated in a timely manner and we also strongly encourage our customers to visit the government foreign affairs website for any up to date travel advisories and safety recommendations.
*UTOvacation highly recommends guests to obtain travel/health insurance against any possible or potential issues related to any emergencies, delays, interruptions, cancellations or losses.
Any one who violates the above regulations or fails to provide the required travel documents will be denied for boarding the vessel at any time. UTOvacation shall not be entitled to have any further libility or offer any refund whatsoever.
Onboard the international flight to Athens.
Once you arrive in Athens, the illustrious historical capital of Greece, you will receive a warm welcome at the airport and be offered transportation to your hotel. The remainder of the day is yours to venture out and discover the captivating ancient wonders of this city, renowned as the origin of Western Civilization and the foundation of democracy.
We will spend the night in Olympia.
We will return to Athens and check-in to the hotel for a rest.
Mykonos is one of Greece’s renowned tourist islands and a highly popular international destination in the Aegean Sea. It possesses a unique charm that attracts millions of visitors from around the world each year. Many people choose to vacation here, relishing in the sandy beaches and sunshine of the Aegean, rejuvenating themselves from the weariness of everyday life.
Optional Program: Mykonos Shore Excursion: U$99/person
From Mykonos Town, often referred as as Chora, we go by coach towards Omos. On a small isthmus between two beaches, it is a charming fishing harbour and well-liked anchorage, and the streets are dotted with tavernas. Agia Anna and Kalafatis both have gorgeous, vivid beaches that we explore. We stop in the historic town of Ano Mera and the 1542-founded Panagia Tourliani monastery on the way back to Chora. It is highly worth visiting since it features a gorgeous bell tower, a collection of icons, and a marble fountain. Ano Mera’s charming town centre is the ideal location for a quick stop and perhaps a coffee. In one of the island’s oldest settlements, you can unwind. Back in Mykonos Town, we make a visit at the Folklore Museum and the Paraportiani church, also known as Our Lady of the Side Gate and composed of five chapels. Numerous displays are available here, including examples of traditional clothing, household objects, and other things of daily life from Mykonos in the late 19th and early 20th centuries. It offers an interesting look at the island more than a century ago. We end in Little Venice in the Alefkhandra area to take in the famed windmills, which are a sight that is undoubtedly never boring. At various seasons of the year, the tour might not be offered.
Optional Program: Kusadasi Shore Excursion: U$99/person
This is a great journey through some of history’s most significant and formative times, and we hope you will be captivated by the stories of the Hellenes, Romans, Ottomans, and Christians in this intriguing investigation of Ephesus. This fantastic open-air archaeological wonder, situated on the hills near Kusadasi and overlooking the Aegean, was established by the Greeks approximately 2000 BC. It was one of the region’s most prominent cities and was devoted to the goddess Artemis. One of the Seven Wonders of the Ancient World was the Temple constructed in her honour. It contained almost 100 marble pillars, each 56 feet tall, and gave the city the nickname "Servant of the Goddess." On the site, one pillar that was discovered during an excavation in the 1870s is still standing. The Agora, Odeon, Library of Celsus, Main Street of Curetes, Baths of Scholastica, Trajan’s Fountain, Temple of Hadrian, and Houses of Koressus, where the affluent families of Ancient Ephesus resided, will all be visible to us. Only 13% of Ephesus has been explored thus far. The Archaeological Museum of Ephesus in Selcuk, Turkey, is home to the artefacts recovered from the excavations conducted thus far. At the conclusion of our trip, we have time to purchase for items including leather, jewelry, and rugs.
The cruise ship will be docking in Rhodes today. You can explore the island on your own or participate in our shore excursion options.
Rhodes is located in the eastern part of the Aegean Sea and serves as an important transportation hub between Greece and Turkey. The island is rich in history and cultural heritage, featuring ancient Roman walls, Crusader castles, and the Street of the Knights. Additionally, Rhodes is a popular vacation destination, offering beautiful beaches, crystal-clear blue waters, and a wealth of entertainment activities.
Optional Program: Rhodes Shore Excursion: U$99/person
Exploring an area on foot can often be the greatest way to fully immerse oneself in its history and ambiance. That’s precisely what we do on this interesting tour of Medieval Rhodes and the intriguing narrative of the Knights of St John of Jerusalem. We begin in the Old City on the Knights’ Street. It"s one of the most well-preserved mediaeval thoroughfares in the world. We will view the structures that housed the Knights, which were ranked by Order and still have their crests today. The Knights’ primary mission was to provide medical care for injured crusaders, but they quickly evolved into a military organization, repelling Ottoman efforts to conquer Rhodes. (which they did eventually). The Grand Master was the Order’s leader. We go to the magnificent Grand Master’s Palace, the focal point and most significant landmark in the Knights’ Quarter. This majestic edifice, also known as the Kastello, is an excellent example of Gothic architecture. The Byzantine fortress was built in the 7th century, and the palace itself in the 14th. The current location of the palace may have been the site of the Colossus of Rhodes, one of the Seven Wonders of the Ancient World. Our trip also includes the Suleiman the Magnificent Mosque, Turkish Baths, the Knights’ Hospital, and the Church of Our Lady of the Castle, which has stood vigil since the 11th century.
The cruise ship will be docking in Santorini today. You can explore the island on your own or participate in our shore excursion options.
Santorini is a famous Greek island in the Aegean Sea, known worldwide for its white houses and blue-domed churches, spectacular volcanic landscapes, and stunning sunsets. Visitors can explore the ancient towns, indulge in local cuisine and wine, and relax on the beaches, soaking up the beauty of the sun and sea breeze.
Optional Program: Santorini Shore Excursion: U$99/person
This tour is an essential for those who wish to have a better understanding of the islands that surround the caldera and the volcanic ruins. A small boat will transport us to Nea Kameni first. Its geology is similar to that of the Moon. We go to the crater rim, the centre of the volcano, and the experience should leave you speechless. Thermal springs surround the beaches of Nea Kameni. Palea Kameni, with its therapeutic warm waters, is our next stop on our particular excursion. The sea temperature here is five degrees higher than elsewhere, and the water is green-yellow with sulphur. Following our excursion to the volcano, we will take a break in the lively Fira, the island’s major town, for a stroll, a quiet drink, or simply to soak up the atmosphere. We take the funicular (ticket included in the tour) down to the Old Port for the return transfer to the ship. At some seasons of the year, the tour may not be available.
After breakfast, you will disembark from the cruise ship. From there, you can freely explore Athens or join our exciting tour to discover the captivating and glorious city of Athens.
Optional Tour: Ancient Athens Highlights Tour: U$99/person:
The UTOvacation optional tour of Athens focuses on exploring the core treasures of this ancient city, rich with historical and cultural significance. The first landmark visited will be the Acropolis an archaeological wonder and a UNESCO World Heritage site. The word acropolis means “Upper City” in Greek, the Acropolis is one of the most visited destinations in Europe. The aura of the Acropolis is truly an unforgettable experience and tourists from around the world marvel as they explore the site known as the birthplace of Western Civilization.
Within the Acropolis, your optional tour will then skip the long lines and bring you the ancient Greek temple of the Parthenon, which is dedicated to the goddess Athena, whom the people of Athens considered their patron. The Parthenon is considered the most important surviving building of Ancient Greece. Another structure dedicated to Athena is the Temple of Athena Nike, built-in 420 BC, with its placement on a bastion on the southwest corner of the Acropolis relatively close to the Propylaea which is the monumental gateway to the Acropolis. The Temple of Erechtheion located on the north side of the Acropolis will also be visited which was dedicated to both Athena and Poseidon.
Next, your tour will bring you to the legendary Temple of Zeus a magnificent temple located in the center of Athens, the Greek capital. The Temple was built in the 5th century on the ancient site of Olympia. The temple is home to the Statue of Zeus, which is one of the Seven Wonders of the Ancient World. This statue took nearly 13 years to complete and is one of Classical Greece’s most prized structures.
Following the Acropolis, the optional tour will continue in the heart of Athens and pass by the Panathinaiko Stadium, Amalia avenue, and view the [Arch of Hadrian] and visit the syntagma square, Ermou street. The group with then enjoy the views of various government buildings and elegant structures of the 19th century and drive-along Panepistimiou Street and view the Catholic Cathedral, the Academy of Athens, University, and National Library.
Arrival at the hotel in the afternoon.
Optional Program: Plaka dinner: U$79/person:
Includes: Transfer, Escort, 4 course Menu, One glass of wine or beer or soft drinks
Short walking tour in the pedestrian streets of famous Plaka (where Ancient Athena used to be) and have dinner in a typical Greek taverna and taste Greek food.
Today, you will be provided transportation to the airport for your return flight. The standard check-out time for your hotel room is 11:00 AM. Should you desire to extend your check-out time, you may inquire about availability and any applicable seasonal rates.
Hotel Upgrade:
☆ 5-star hotel upgrade for the entire trip:
Price: U$999/Person
(Single Supplement Fee: Additional U$999)
Cruise Cabin Upgrade (Choose at the time of booking):
☆ Upgrade to Exterior Stateroom: U$199/person.
☆ Upgrade to Balcony Stateroom: U$699/person.
Flight Choice:
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: U$399/person
☆ Business Class Flight Upgrade: U$4000 /person
OPTIONAL PROGRAMS (CHOOSE BEFORE THE TRIP STARTS):
(There is a minimum number of participants required for each optional program. If not enough attendees for certain program, we may cancel such activity or a FIT surcharge may apply)
☆ Day 4: Dinner next to the sea: U$79/person.
☆ Day 5: Mykonos Shore Excursion: U$99/person
☆ Day 6: Kusadasi Shore Excursion: U$99/person
☆ Day 7: Rhodes Shore Excursion: U$99/person
☆ Day 8: Santorini Shore Excursion: U$99/person
☆ Day 9: Ancient Athens Highlights Tour: U$99/person (Minimum To 10 PP).
☆ Day 9: Plaka dinner: U$79/person.
Tour Extensions:
1) Zakinthos 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: U$599/person
Single Supplement: U$599
Included:
*4-star hotel accommodations with daily ABF (3 Nights in Zakinthos)
*Air Ticket change fee & fare difference from the original itinerary
*Domestic flight or ferry
2) Mykonos 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: U$599/person
Single Supplement: U$599
Included:
*4-star hotel accommodations with daily ABF (3 Nights in Mykonos)
*Air Ticket change fee & fare difference from the original itinerary
*Domestic flight or ferry
3) Athens 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: U$399/person
Single Supplement: U$399
Included:
*4-star hotel accommodations with daily ABF (3 Nights in Athens)
*Air Ticket change fee & fare difference from the original itinerary
4) Santorini 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: U$599/person
Single Supplement: U$599
Included:
*4-star hotel accommodations with daily ABF (3 Nights in Santorini)
*Air Ticket change fee & fare difference from the original itinerary
*Domestic flight or ferry
5) Crete Island 3 Nights Hotel and Flight Extension (Airport pick up and drop off service not included)
Price: U$599/person
Single Supplement: U$599
Included:
*4-star hotel accommodations with daily ABF (3 Nights in Crete after Santorini)
*Air Ticket change fee & fare difference from the original itinerary
*Domestic flight or Ferry from Santorini to Crete
Stay Like A Local-Extensions:
1) Return Flight Extension-3 DAYS (Drop Off Service Not included )
Price: U$299/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension-5 DAYS (Drop Off Service Not included)
Price: U$399/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)
Price: U$499/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
4) Return Flight Extension: 6-30 DAYS (Drop Off Service Not included) (Depart from other European Cities)
Price: U$699/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date or return city may be selected at a later point prior to final payment, or you may specify your
preferred return date in the "Remark" Column.
*Return flight from Milan / Venice / Rome / Barcelona / Madrid / Lisbon / Amsterdam / Brussels / Zurich / Berlin / Munich / Frankfurt / Prague / Vienna / Budapest
HAND-PICKED HOTEL ACCOMMODATIONS:
4-star:
☆ Athens: Novotel Athens / Candia Hotel / Zafolia Hotel / Polis Grand Hotel / Similar
☆ Olympia: Amalia Olympia Hotel / Similar
☆ Celestyal Olympia or similar series
5-star:
☆ Athens: Crowne Plaza / Similar
INTERNATIONAL AIR: (UTOvacation reserves the right to confirm the airlines below)
☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air Canada ☆ Lufthansa Airlines ☆ Jet Airways ☆ Lot Polish Airlines ☆ Tap Air Portugal ☆ Austrian Airlines ☆ KLM Airlines ☆ Alitalia ☆ Air France ☆ French Bee Airline ☆ Virgin Atlantic ☆ Vueling Airlines ☆ Air Caraibes ☆ Level Airline ☆ Norwegian Air Shuttle ☆ Iberia ☆ Air Italy ☆ Aeroflot ☆ Aer Lingus ☆ Finnair ☆ Swiss International Air Lines ☆ Scandinavian Airlines ☆ Brussels Airlines ☆ British Airways ☆ Turkish Airlines ☆ Ukraine Intl Airlines ☆ Royal Air Maroc ☆ Etihad Airways ☆ Egyptair ☆ Italia Trasporto Aereo ☆ Qatar Airways ☆ Royal Jordanian ☆ Emirates Airline ☆ Kuwait Airways
GREECE DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.
Starting from 2025, all visitors that currently do not need a visa to enter Europe will be expected to apply for an ETIAS travel authorization (European Travel Information and Authorization System).
Learn about ETIAS:https://www.etiasvisa.com
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
Call 1-855-526-1286 or email [email protected] for any inquiries about travel visas.
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
Greece is a country in southeastern Europe with thousands of islands throughout the Aegean and Ionian seas. Influential in ancient times, it"s often called the cradle of Western civilization. Athens, its capital, retains landmarks including the 5th-century B.C. Acropolis citadel with the Parthenon temple. Greece is also known for its beaches, from the black sands of Santorini to the party resorts of Mykonos.
Athens
Capital of Greece
Athens is the capital of Greece. It was also at the heart of Ancient Greece, a powerful civilization and empire. The city is still dominated by 5th-century BC landmarks, including the Acropolis, a hilltop citadel topped with ancient buildings like the colonnaded Parthenon temple. The Acropolis Museum, along with the National Archaeological Museum, preserves sculptures, vases, jewelry and more from Ancient Greece.
Mykonos
Island in Greece
Mykonos is an island in the Cyclades group in the Aegean Sea. It"s popularly known for its summer party atmosphere. Beaches such as Paradise and Super Paradise have bars that blare thumping music. Massive dance clubs attract world-renowned DJs and typically stay open well past dawn. Iconic landmarks include a row of 16th-century windmills, which sit on a hill above Mykonos town.
Santorini
Island in the Aegean Sea
Aegean island group with rugged terrain, classic blue & white architecture & tourism amenities.
⦁ The gathering time of the team at the airport is generally three hours before the departure of the flight. In case of bad weather, please try your best to leave for the airport in advance to avoid delays due to emergencies (no means of transportation, traffic jam, etc.).
⦁ If you need a special meal (halal meal or vegetarian meal, etc.), please contract airline when you receive your ticket number.
⦁ There is a risk of damage or prying in the checked baggage. Please do not put any valuables (such as camera, notebook, jewelry, cash, watch, etc.) in the checked baggage to avoid unnecessary loss and trouble.
⦁ According to airline regulations, passengers in economy class and business class should weigh no more than 20kg, please refer to your Final Confirmation Document for more details.
⦁ It is recommended to use wheeled suitcases for easy shipping and carrying; Before you check your luggage, you must tear off the old check slip on the case to prevent the luggage from being transported to the wrong place.In order to prevent the luggage from being stolen and pried, it is recommended to lock the luggage;
⦁ The Europe new hand baggage security rules, which limit the carrying of liquid items on board flights, apply to all flights departing and connecting within the eu. Liquids and gels in hand luggage, such as skin care and beauty products, should only be carried in accordance with the following requirements:
⦁ Containers containing liquids and similar articles shall not exceed 100ml (as indicated on the package);
⦁ All containers are packed in a transparent, repeatable plastic bag
⦁ Only one plastic bag per person; The plastic bag must be shown separately at security checkpoints;
⦁ Liquid items include: water, syrups; Face cream, moisturizing oils; Perfumes and sprays; Shampoo, bath liquid class; Shaving cream, toothpaste, mascara and any other similar items;
⦁ Please do not open the plastic bags before security check and transit check, otherwise they will be confiscated.
⦁ Special medicines (with doctor"s certificate) and special foods (such as baby food) that must be carried in the cabin for special diseases can be carried outside plastic bags. Such items must also be shown to security inspectors;
⦁ Non - conforming items and plastic bags are not allowed on board
⦁ When traveling, clothes should be light and versatile. Clothes are prepared according to the season. Before guest"s departure to watch or listen to the weather forecast, the weather forecast reference web site.
Greece has a typical Mediterranean climate, which lends itself to mild and often wet winters and dry summers. The country is mostly sunny throughout the year. The northern part of the country can be very cold during the winters, even receiving snow in some areas
⦁ Prepare personal hygiene products such as toothbrush, toothpaste and slippers (not available in European hotels).Other essential items: shampoo, bath gel, sunglasses, sunscreen, umbrella, camera/video camera, menthol (mosquito bites), band-aids, etc
⦁ In Europe, medicine must be bought by doctor"s prescription, and the medical treatment cost is expensive, so it is recommended that you take regular medicine.Such as: motion sickness medicine, instant relief pills, insulin, berberine, etc.; If it is necessary to carry certain medicines due to one"s own illness, please ask the doctor to issue a prescription, and prepare the foreign language instructions and purchase invoices of the medicines.
⦁ Please choose 220V voltage electrical appliances, most European countries use cylindrical two-end plug, please buy a universal switch plug at home.
⦁ Credit Cards can be used for most of the cities and can be withdrawn from some ATMS. ATM withdrawals are charged a handling fee may apply per transaction according to different regulations of the issuing bank of the card.
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make your payment online :A Non-refundable, non-transferable payment is required to secure the space. (The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.)
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.
Specific requirements for cruise passengers:
*Guests are not allowed to sail if entering the 24th week of pregnancy before or any time during cruising. A physician’s “Fit to cruise” note is required if a customer is pregnant 23 weeks or less at the time of debarkation. Please keep in mind that not every vessel has a doctor/nurse or facilities/equipment to accommodate the special need. Please be advised to also check with the insurance company for pregnancy-related care.
*Infants must be at least 6 months of age at the time of embarkation for any itineraries under 7 nights and 12 months of age for any itineraries more than 8 nights.
*Passengers above the age of 21 are permitted to cruise alone. Anyone under such age should get onboard and share a cabin with a parent or legal guardian with a proof.Such clients are forbidden to attend any gambling activities or consume any alcohol beverages. Parent(s) or legal guardian(s) shall be in full responsibility for the minors regarding their conducts and behaviors subject to the terms and conditions of cruise lines.
*Each traveler above the age of 80 shall represent and warrant that he/she is physically fit to travel on the voyage. Contact the cruise line of any existing physical health issues or any other conditions you may require medical attention/special care during the whole journey.
*We request all travelers to provide the accurate information for cruise reservation including age, gender, nationality, passport number etc. Any change of the above will result in a one time 150USD/200CAD penalty/surcharge per change within 110 days prior to the sailing. All name changes within the same stateroom will result in applicable cancellation. Gender X or any other identifications other than M or F might be prevented from going through the security checkpoint at the pier.
*When boarding, all passengers must be responsible for presenting passports valid for at least 6 months upon the end of the international travel date as well as any necessary immunizations and visas required for cruise itinerary. EVUS must be updated in a timely manner and we also strongly encourage our customers to visit the government foreign affairs website for any up to date travel advisories and safety recommendations.
*UTOvacation highly recommends guests to obtain travel/health insurance against any possible or potential issues related to any emergencies, delays, interruptions, cancellations or losses.
*Any one who violates the above regulations or fails to provide the required travel documents will be denied for boarding the vessel at any time. UTOvacation shall not be entitled to have any further libility or offer any refund whatsoever.
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be issued once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers .i.e. Since air ticket, cruise ticket, transportation, accommodation, and meal shave to be arranged in advance during high season (i.e. Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveler violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future companycredit, or alternative arrangements as determined by management at that time.
No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situation sat the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to govisit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Vaccinations
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip before the final payment due date.(Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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