5. Single supplement fee: U$999 (Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
6. Baggage is not included in this tour fare. The passenger is responsible for paying the fees associated with Baggage cost if there are any to the Airline directly and prior to departure.
ALL PRICES ARE IN USD
1. Deposit: U$600/person at the time of booking
2. Final Payment: 150 days prior to the trip departure
☆ 10 - 24 people in each group
FLIGHT UPGRADE** TO BUSINESS CLASS (BEFORE FINAL PAYMENT):
☆ Business Class Flight Upgrade (only available for the International round-trip flight between North America and Europe): Please contact us for pricing and availability
*Gratuities for tour director/local guide or driver are not included in the package price and if you are happy with their outstanding services, we recommend a tipping guideline: $15 per person per day for the guide and $ 5 per person per day for the driver. If you find the service is exceptional, feel free to tip additionally. Please keep in mind that the amount of appreciation is always at your discretion and we thank you for your generosity and kindness. Should you wish to settle your tipping money before the trip by using credit card, you may do so in your account.
**Since the seats are limited, we recommend you to choose upgrades at the time of booking.
Depart for Spain
On board international flight to Spain.
Home to national quintessence like Flamenco dance, bullfight, Iberian ham and Paella, hometown of Cervantes, Gaudi, Picasso and Dali, paradise for vintage wine, olive oil and soccer lovers, Spain remains a delight in senses. Every year there are over 50 million visitors from all around the world coming to Spain to enjoy the gourmet food, splendid history, quaint architecture, elegant works of art and breathtaking landscape. Today, you will touch down on the passionate Iberian Peninsula.
Upon arrival at Barcelona, meet and greet then transfer to hotel.
Rest up and get ready for your busy sightseeing tomorrow.
Barcelona, the Catalonian seaside city, is the second largest metropolis in Spain with a history of over 2000 years. Known as the “City of Gaudi '', the city has over a dozen eye-catching architectures designed by Antoni Gaudi. Start off the day by visiting the city landmark, the towering La Sagrada Familia which has been built since 1883. This is the only structure that has been listed on the UNESCO World Cultural Heritage Site even during construction. It is estimated that this giant complex will be finished in 2026 at the final height of 565ft/172m, the tallest church in the world. Biblical stories, curvilinear designs, geometrical patterns, natural elements and the concept of light rays dominate the whole edifice which is considered the masterpiece of Gaudi. Following the construction site, you will also visit Casa Batllo and Casa Mila, both are on the UNESCO list designed by Gaudi located on the Passeig De GraciaAvenue, a famed upscale commercial boulevard lined with prestigious and posh buildings from different historical periods of time. Stroll along the tree-lined pedestrian La Rambla Street which connects Placa de Catalunya and Columbus Monument. Make a quick stop at the well-known and hustle and bustle Boqueria Market and then move onto the Palace of Guell, another UNESCO listed must-see sight done by Gaudi. Take pictures of those colorful and enigmatic chimneys on the roof top before stepping in the well-preserved Barrio Gothic Quarter, an ancient Roman district with countless zigzag narrow lanes. Explore the Catedral de Barcelona, a grand Gothic cathedral with 13 white geese kept in the cloister. Proceed to the UNESCO listed Palace of Catalan Music, celebrated as “one of the most exquisite and elegant concert halls on earth”. This richly decorated auditorium was designed by Gaudi’s teacher, Lluis Domenech I Montaner, who was also active in the Catalan Rebirth movement.
Overnight in Barcelona
Barcelona - Madrid
After breakfast in the hotel, you will have a chance to visit Guell Park, another UNESCO listed site belonging to the Gaudi collection. First designed to be part of a higher end residential area and later converted into a public garden, this park was set on top of Carmel Hill overlooking the city where Gaudi spent his last 20 years with his family. Head to the train station and board a bullet train to Madrid (390mi/630km), the capital of Spain and as well as the third largest city in Europe. Upon arrival at Atocha Station, take a look at this 170-year-old railway station with a real forest actually inside the building. Check in your hotel and relax for the rest of the day. For those who cannot wait to marvel at the rousing nightlife of Madrid, we have prepared an optional evening outing for you.
Optional Tour: Madrid by Night with dinner at U$99/person
Follow our local expert to the Plaza Mayor in the heart of Madrid where you find the surrounding buildings of the square are all lit up at night. In the center of the square stands the statue of Philip III on a horse who observes people shopping, eating and chatting freely and happily here every night. Walk to the nearby San Miguel Market where your eyes will be feasted with delicate ingredients and ornate arrangements, your nose will be filled with aroma from all kinds of local wine, fruits and food. Tonight, you are invited to try the delicious Iberian ham and Spanish wine.
Overnight in Madrid。
Embark on our bus to the Puerta Del Sol where Old Madrid and Bourbon Dynasty Madrid meet. Tap into the Royal Palace of Madrid, the third largest grand palace in Europe just after Palace of Versailles and Palace of Hofburg featuring fancy decorations, glitzy chandeliers and extravagant paintings. Unlike the Baroque façade of the Royal Palace, the Catedral de laAlmudena on the other side of the Plaza de Armas is in neo-Gothic style, making a perfect balance in Old Madrid. A quick photo stop at the nearby Plaza de Oriente before entering into the French section of town and wander around on the mesmerizing Paseo del PradoBoulevard, the main parkway of Bourbon Madrid where you will come across the Spanish Louvre-Museo del Prado, the Spanish Pompidou Center-Centro de Arte Reina Sofia and the Spanish Musée d'Orsay -Museo Thyssen-Bornemisza. Swing by Parque del Buen Retiro, a serene and charming central park full of fountains, sculptures and monuments. The gorgeous glass and iron Palacio de Cristal is believed to be the Spanish version of Crystal Palace in London. Spend some free time on the busy shopping street, the Gran Via which is linking Puerta deAlcala with Plaza de España.
Enjoy the rest of the day at your leisure or you may want to participate in our optional evening excursion to appreciate Flamenco dance performance with Spanish flavor dinner
Optional Tour: Fiery Flamenco Night with dinner at U$99/person
Derived from Andalusia, Flamenco is a combination of dancing, singing and music influenced by Moorish, Jewish and Romany culture. As the Masterpiece of the Oral and Intangible Cultural Heritage of Humanity declared by UNESCO, Flamenco is considered the national dance of Spain. Tonight, you are welcome to appreciate the fiery Flamenco performance with yummy Paella dinner.
Overnight in Madrid
Madrid - Toledo - Segovia
Set off the day by driving southwards to the ancient city Toledo (43mi/70km), a so-called “City of Three Cultures'' which has been declared a World Heritage Site by UNESCO. Before Felipe II decided to move the capital to Madrid in 1561, Toledo served as the capital city for Visigothic, Arabian and Moorish dynasties for centuries due to its geographic and strategic importance. Christianity, Islam and Judaism have all left a rich and glorious multi-cultural legacy in this Castilla town making it a major cultural center during European Renaissance period. Situated on the hilltop and surrounded by water on three sides, the city has been depending on a 14th century Puente de San Martín as the main entrance with two fortifications on both sides guarding the bridge. At the highest point of the city stands the outstanding Alcázar de Toledo,a quadrangular stone landmark building of the Roman Palace crowned by four towers on each corner.While the facade is in Renaissance style, the interior is a typical Arabian style courtyard. Afterwards, you will admire Catedral Primada Santa María de Toledo, a masterpiece of Gothic church building in Spain. Built between 1227 and 1493, the cathedral was constructed on the basis of a Muslim Mosque. Continue to Segovia (100mi/160km), a 2000 years old city. The first striking and mind-boggling landmark coming to your sight is the 2400ft/728m long, 95ft/29m tall Roman Aqueduct elevated by 120 posts and 20,000 stone bricks without plaster. The whole complex was initially built about 2000 years ago purposed to channel water from about 11mi/18km away to the city and amazingly, it is still standing intact today and functioning well and of course it is on the list of UNESCO World Cultural Heritage Sites. Proceed to another eminent and enchanting structure, Alcazar de Segovia which was first built in the 12th century as a fortification for Arabs. Hailed as “One of the top ten most appealing citadels in Europe'', this fortress was even imitated by Disney World to be the design model for the Snow-White Castle. Another imposing building is Catedral de Segovia, a Gothic-style Roman Catholic cathedral located in the Plaza Mayor with a 290ft/88m high clock tower and numerous spires on top of the roof. Dinner will be arranged in a local restaurant serving the famous roast sucking pig. After checking in the hotel, you might want to wander around in this peaceful old town with stunning night views.
Segovia - Avila - Salamanca - Porto
Morning bus ride to the small walled town of Avila (40mi/66km), built in the 8th century to ward off Moorish attacks. Walking in the well-preserved UNESCOOld Town of Avila today is like stepping back in time to the medieval period and roaming around in a tiny peaceful European town back then. Continue our rewarding day by driving to Salamanca(68mi/110km), a UNESCO listed old city featuring sophisticated ancient mansions and Universidad De Salamanca, one of the oldest and most prestigious universities around the world. Known as the “Cultural Capital of Europe'' and “Cradle of Spanish'' , Salamanca was one of the key centers of learning for many centuries in Europe. The 300 plus shells and different window designs on Casa de Las Conchas will for sure leave you with an unforgettable impression. Catedral de Salamanca, consisting of two wings with the old one in Romanesque style and new old one in combination of Gothic, Renaissance and Baroque styles, are the national monuments. Plaza Mayor is believed to be the broadest and most magnificent one in the whole country full of vendors, stalls, cafes and restaurants . After lunch, bid farewell to this “Golden City'', you will hit the road again for the long march to Proto (220mi/350km).
Overnight in Proto.
Porto - Fatima - Lisbon
Proto is the second largest city in Portugal famous for its picture-perfect scenery and port wine. Douro River is the mother river of Porto which empties itself in the Atlantic Ocean. With lush terraced vineyards on both sides, Douro River Valley has been designated as a UNESCO site. Take a cruise on the Douro River and navigate through the rolling city dotted with historical monuments and 6 bridges including the well-known Dom Luis Bridge. Disembark and arrive at the popular and lively historical core of the city called Ribeira District that also has UNESCO World Heritage status where you find narrow cobblestone lanes, taverns, bistros and shops all over the place. Join our local expert for a walking tour covering many historical relics including one of the most important local Romanesque monuments, Se do Porto built in 12th century and the city landmark, Igreja dos Clerigos, the tallest Baroque style light tower in ancient time and city square, Praca da Liberdade.
Waving off Porto and we continue onto Lisbon (190mi/310km) with a quick stop in the sacred Fatima, one of the four Catholic pilgrimage sites worldwide which attracts millions of pilgrims from home and abroad every year as they believe religious miracles have happened in this revered town.
Overnight in Lisbon
Ola! Welcome to the westernmost city in Europe.
Having been the capital city for Portugal since 1256, Lisbon was also the capital of one of the largest empires in the world with prosperity, vitality and aspiration during the big maritime navigation era. The fearless Portuguese have never shown a lack of courage and wisdom to explore the unknown ocean by setting sail on their voyage from Lisbon. Torre de Belem, erected from 1514 to 1520 to commemorate Vasco da Gama’s arrival in India, is the symbol of Lisbon and protected by UNESCO. The tower is in Portuguese Manueline style about 98ft/30m tall built on a small island in the Tagus River near the shore and served mainly as a ceremonial gateway indicating the embarkation and disembarkation location for the Portuguese explorers at the time of theAge of Discoveries. You will also be introduced to view Padrao dos Descobrimentos, the symbol of Portugal which was finished in 1960 in memory of the 500 years of anniversary of the death of Prince Henry the Navigator. There is a group of 32 other celebrities aside from Henry on this 171ft/52m high monument who are also honored to be the key historical figures who devoted themselves to the Age of Exploration. Following the two unforgettable monuments, you will arrive at the remarkable ancient sites, Mosteiro dos Jeronimos, the best-preserved 16th century Portuguese Manueline style construction protected by UNESCO and then Se do Lisboa, a cathedral combined with Romanesque, Gothic and Baroque styles built on the basis of a Muslim mosque in 1147 when the first king of Portugal, Afonso Henriques, took over the power of the whole nation. Walk around the old neighborhood at Bairro Alto, Arco da Rua Augusta, Elevador de Santa Justa, Av. da Liberdade and Praça Dom Pedro IV to catch the dynamic pulse and rhythm of Lisbon. Ascend to the city’s highest point at Castelo de São Jorge. Once a Moorish fort nestled on a hilltop, this location is the best spot to enjoy the bird’s eye view of the huge Cristo Rei and Ponte 25 de Abril over the Tagus River.
Enjoy your relaxing evening for free or you are welcome to join us for an optional excursion to enrich your last evening in Lisbon with the national treasure of Fado performance, dinner and port wine tasting.
Optional Tour: Lisbon by Night with dinner at U$99/person
Fado has been popular in Portugal for 200 years, originally derived from Arabian, Roman and African cultures. Fado songs are usually composed of folk music, ballads and performed by a solo singer traditionally accompanied by a pear-shaped Portuguese guitarra. The tunes are often filled with mournful nostalgia and the lyrics are often sentimental story telling of the homesick sailors. In 2011, Fado was added to the UNESCO list of World Oral and Intangible Cultural Heritage of Humanity because of its national status and Portuguese identity symbol.
Overnight in Lisbon.
Depart from Portugal
After breakfast, transfer to the airport and board the
flight back to your home.
*Please note: Depending on the air scheduling and availability,
your flight back to USA/Canada may depart in very early morning the next day (00:00
am-03: 00 am).
For your final day, you may explore the city on your own and
transfer to the airport in the evening. Hotel check-out is before noontime.
(Late check-out may be available for a fee subject to the hotel policy).
OPTIONAL PROGRAMS (CHOOSE BEFORE THE TRIP STARTS):
☆Day 4: Madrid by Night with dinner at U$99/person
☆Day 5: Fiery Flamenco Night with dinner at U$99/person
☆Day 9: Lisbon by Night with dinner at U$99/person
Value Pack:Price: U$198/person for all three optional evening excursions (If you choose any of the above two optional programs, the third one is on us)
POST TOUR EXTENSIONS: (Minimum participants are 10 passengers or more. If less than 10, there will be a FIT surcharge of up to 50% extra on top of the price per person)
Spain, a country on Europe’s Iberian Peninsula, includes 17 autonomous regions with diverse geography and cultures. Capital city Madrid is home to the Royal Palace and Prado museum, housing works by European masters. Segovia has a medieval castle (the Alcázar) and an intact Roman aqueduct. Catalonia’s capital, Barcelona, is defined by Antoni Gaudí’s whimsical modernist landmarks like the Sagrada Família church.
Portugal is a southern European country on the Iberian Peninsula, bordering Spain. Its location on the Atlantic Ocean has influenced many aspects of its culture: salt cod and grilled sardines are national dishes, the Algarve's beaches are a major destination and much of the nation’s architecture dates to the 1500s–1800s, when Portugal had a powerful maritime empire
Visa to Portugal and Spain
NO TRAVEL VISA IS NECESSARY if you are a U.S. citizen and will be travelling to Portugal and Spain for up to 90 days. However, you will need a valid U.S. passport for at least 3 months from the date of return. By the end of 2022, all visitors that currently do not need a visa to enter Europe will be expected to apply for an ETIAS travel authorization (European Travel Information and Authorization System). Learn about ETIAS：https://www.etiasvisa.com/
The Best Time to Visit
The best time to visit Spain and Portugal is in spring (March-May) when the country is in bloom and waking after the winter. You could also go in fall (between September and October) when the sun is still shining, the weather is warm, and many of the crowds have dispersed.
Summer (June-August) can get very hot. Large numbers of European head to the beach during this period, when the water temperatures are warmer than usual. Visitors are drawn by the sunny and inviting southern European climate.
The winters, though colder, still offer a good amount of sun. While many beach resorts wind down at this time, it can still be a good time to explore the cities and inland areas
Spanish in Spain and Portuguese in Portugal.
Please ensure you carry Eurowith you as that is the currency in Spain and Portugal.
In Spain and Portugal, the standard voltage is 230 V and the frequency is 50 Hz. You can use your electric appliances in Spain and Portugal if the standard voltage in your country is in between 220 - 240 V (as is in the UK, Europe, Australia and most of Asia and Africa).
What to Pack List
- Sun protecting lip balm
- Comfortable clothes that can easily be dressed up or down
- A windbreaker that doubles as a raincoat (especially during late fall or winter)
- Flip flops for walking
- Electric adapter and transformer
- The gathering time of the team at the airport is generally three hours before the departure of the flight. In case of bad weather, please try your best to leave for the airport in advance to avoid delays due to emergencies (no means of transportation, traffic jam, etc.).
- If you need a special meal (halal meal or vegetarian meal, etc.), please contract airline when you receive your ticket number.
- There is a risk of damage or prying in the checked baggage. Please do not put any valuables (such as camera, notebook, jewelry, cash, watch, etc.) in the checked baggage to avoid unnecessary loss and trouble.
- According to airline regulations, passengers in economy class and business class should weigh no more than 20kg, please refer to your Final Confirmation Document for more details.
- It is recommended to use wheeled suitcases for easy shipping and carrying; Before you check your luggage, you must tear off the old check slip on the case to prevent the luggage from being transported to the wrong place.In order to prevent the luggage from being stolen and pried, it is recommended to lock the luggage;
- The Europe new hand baggage security rules, which limit the carrying of liquid items on board flights, apply to all flights departing and connecting within the eu. Liquids and gels in hand luggage, such as skin care and beauty products, should only be carried in accordance with the following requirements:
- Containers containing liquids and similar articles shall not exceed 100ml (as indicated on the package);
- All containers are packed in a transparent, repeatable plastic bag
- Only one plastic bag per person; The plastic bag must be shown separately at security checkpoints;
- Liquid items include: water, syrups; Face cream, moisturizing oils; Perfumes and sprays; Shampoo, bath liquid class; Shaving cream, toothpaste, mascara and any other similar items;
- Please do not open the plastic bags before security check and transit check, otherwise they will be confiscated.
- Special medicines (with doctor's certificate) and special foods (such as baby food) that must be carried in the cabin for special diseases can be carried outside plastic bags. Such items must also be shown to security inspectors;
- Non - conforming items and plastic bags are not allowed on board
- When traveling, clothes should be light and vesatile. Clothes are prepared according to the season. Before guest's departure to watch or listen to the weather forecast, the weather forecast reference web site.
- In Europe, medicine must be bought by doctor's prescription, and the medical treatment cost is expensive, so it is recommended that you take regular medicine.Such as: motion sickness medicine, instant relief pills, insulin, berberine, etc.; If it is necessary to carry certain medicines due to one's own illness, please ask the doctor to issue a prescription, and prepare the foreign language instructions and purchase invoices of the medicines.
- Prepare personal hygiene products such as toothbrush, toothpaste and slippers (not available in European hotels).Other essential items: shampoo, bath gel, sunglasses, sunscreen, umbrella, camera/video camera, menthol (mosquito bites), band-aids, etc
- Please choose 220V voltage electrical appliances, most European countries use cylindrical two-end plug, please buy a universal switch plug at home.
- Credit Cards can be used for most of the cities and can be withdrawn from some ATMS. ATM withdrawals are charged a handling fee may apply per transaction according to different regulations of the issuing bank of the card.
Terms and Condition
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Step 1. Visit UTOvacation website at www.utovacation.com, register or login to your account.
Step 2. Choose your desired departure date and departure city.
Step 3. Enter the travellers’ information according to the passport. Please identify and provide the contact information for the main traveller. All communication from UTOvacation will be sent to the main traveller only.
Step 4. Make a deposit to complete the reservation. A non-refundable, non-transferable deposit of $1200/person is required to secure the space. A full payment is required when the booking is created within the final payment period (within 150 days before the departure date).
Step 5. Booking is confirmed.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to firstname.lastname@example.org/416-251-7778
Step 2. Finalize the booking.
Make the deposit. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
Step 3. Booking is confirmed.
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Balance payment of any regular products or services is due 150 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
Full or final payment is due 150 days before tour departure date. Travel documents including but not limited to valid Passport (or copy), Risk assumption waiver form with signature shall be collected as well by this date. Any failure to do so might result in trip cancelation, price increase, inflation surcharge or forfeiting your existing fund in your account.
Final Trip Confirmation
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact traveller approximately one month before departure.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god. All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing. Any cancellation of issued flight tickets before outbound departure (all the segments are unused) at the originally issued place would incur a penalty charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has begun. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
150 days or above
$1200 as penalty
90 - 149 days
$1200 + 30% of tour fare as penalty
30 - 89 days
$1200 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
All upgrade packages are non-refundable including gold/silver flight package, hotel, cruise cabin, meal package and etc.
Optional programs and trip extensions The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
Travel Visa The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here
Visa Application Form (Complete with signature and date)
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes. Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
We don't take any infants or babies under 2 years old for any of our tours.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension. Travel Credits may be used on any UTOvacation product except for Travel Visas, First Class flight fare upgrades or Sponsored products.
Travel Credits are non-transferable
Travel Credits are not redeemable for cash
Travel Credits will expire 18 months from original departure date
Travel Credits may be used for more than one tour or destination
Sponsored products are specially designed and co-sponsored by our third party partners. Seats are for new bookings only and travel credits/other tour packages are not applicable or transferable to such products. Please note: Travel credit will be returned should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. *Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations. Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. There are no refunds for unused services.
There is no need to pay deposit for any of the optional programs and extensions. Please note there is a possibility that the seats are all gone once you wish to attend such activity onsite or price might change due to the inflation, so we ask you to sign up early. For any early bird or discounted rate for the side trips special promotion, a non-refundable deposit or full fare might be required as per the terms and conditions.
Travel Insurance UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website. Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Gratuities for tour director/local guide or driver are not included in the package price and if you are happy with their outstanding services, we recommend a tipping guideline: $15 per person per day for the guide and $ 5 per person per day for the driver. If you find the service is exceptional, feel free to tip additionally. Please keep in mind that the amount of appreciation is always at your discretion and we thank you for your generosity and kindness. Should you wish to settle your tipping money before the trip by using credit card, you may do so in your account.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Visa Application Fee
Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
Gratuities for tour guides and drivers are not included.
Any items not listed in the itinerary
Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application. If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, If less than 10, there will be a FIT surcharge of up to 50% extra on top of the price per person. UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Remarks: 1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date. 2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at email@example.com for assistance.
Special Notes for Middle Eastern packages： Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition. 1.It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period. 2.Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels, clubs and restaurants, never in public open areas. 3.Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports. 4.Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy. 5.Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset. 6.Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel. 7.Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.
UTO Worry-Free Plan:
Risk Free Deposit:
1. By making a deposit of $600pp in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 30 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees.
2. After 30 days of your deposit payment, you may still cancel your trip for any reason up to 150 days prior to your departure date and your deposit(non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 150 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions)
Flexible Name/Tour Change:
1. No administration fee is charged for name change/tour change/minor correction up to 150 days prior to your departure date (except for any additional cost/surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
2. There is an administration fee of $100pp for any name change/tour change plus any additional cost/surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 150 days before the tour starts.
Preferential Force Majeure Solution:
If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
1. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
2. Supporting document for visa application is provided for free of charge.
Remarks: 1.UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan. 2. Only itinerates with such are applicable for UTO Worry-Free Plan. 3. By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.