TRANSFER PACKAGE:

☆ Transfer from Santiago Airport to the Hotel: U$35/person

FLIGHT CHOICE:

Business Class Upgrade: U$4000/person only between USA and South America International roundtrip

HOTEL UPGRADES: 

☆ Upgrade to Standard Plus Hotel Accommodations: U$399 per person (Early Bird Price U$199 per person)

OPTIONAL PROGRAMS (Book Onsite):

☆ Day 3 - Half Day Undurraga Winery Visit (Wine Tasting Included): U$109/person

☆ Day 4 - Full Day Valparaiso + Viña del Mar: U$129/person

☆ Day 6 - Full Day High Plateau Lagoons: U$99/person (High Attitude excursion: Not recommended for pregnant women, children under 4 years old, passengers above 70 years or people with heart or breathing conditions)

☆ Day 7 - Half Day Tatio Geysers: U$79/person (High Attitude excursion: Not recommended for pregnant women, children under 4 years old, passengers above 70 years or people with heart or breathing conditions)

STAY LIKE A LOCAL EXTENSIONS:

1. Departure Flight Extension - arrive Santiago 3 days before the tour start (Airport pickup not included)

Price: U$1099/person

Included: Air Ticket change fee & fare difference from the original itinerary        

2. Departure Flight Extension - arrive Santiago 5 days before the tour start (Airport pickup not included)

Price: U$1199/person

Included: Air Ticket change fee & fare difference from the original itinerary

3. Santiago 3 nights Standard Plus category Hotel Extension before the tour start (Airport pickup not included)

Price: U$1299/person

Single Supplement: $1200

Included:

Air Ticket change fee & fare difference from the original itinerary

Standard Plus category hotel accommodations with daily breakfast        

4. Santiago 5 nights Standard Plus category Hotel Extension before the tour start (Airport pickup not included)

Price: U$1499/person

Single Supplement: $1320

Included:

Air Ticket change fee & fare difference from the original itinerary

Standard Plus category hotel accommodations with daily breakfast        

5. Return Flight Extension - leave Santiago 3 days after the tour end (Airport drop off not included)

Price: U$1099/person

Included: Air Ticket change fee & fare difference from the original itinerary

6. Return Flight Extension - leave Santiago 5 days after the tour end (Airport drop off not included)

Price: U$1199/person

Included: Air Ticket change fee & fare difference from the original itinerary

7. Santiago 3 nights Standard Plus category Hotel Extension after the tour end (Airport pickup not included)

Price: U$1299/person

Single Supplement: $1200

Included:

Air Ticket change fee & fare difference from the original itinerary

Standard Plus category hotel accommodations with daily breakfast        

8. Santiago 5 nights Standard Plus category Extension after the tour end (Airport pickup not included)

Price: U$1499/person

Single Supplement: $1320

Included:

Air Ticket change fee & fare difference from the original itinerary

Standard Plus category hotel accommodations with daily breakfast        

HAND-PICKED HOTEL ACCOMMODATIONS:

Economy Plus Hotels

☆ Santiago: RQ Santa Magdalena Hotel or similar

☆ San Pedro de Atacama: Don Raul Hotel or similar

Standard Plus Hotels for Upgraded Package

☆ Santiago: Plaza El Bosque Nueva Las Condes or similar

☆ San Pedro de Atacama: Iorana Tolache Hotel or similar

INTERNATIONAL AIR: (UTOvacation reserves the right to confirm the airlines below)

☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air Canada ☆ LATAM Airline ☆ Copa Airline ☆ Aeromexico Airline ☆ JetBlue Airways ☆ Spirit Airline ☆ Sky Airline

**Please note the tour confirmation will be provided to you 1 month prior to the departure date which includes the hotel and the flight schedule details. 

Tourist VISA is NOT REQUIRE for USA & CANADA passport holders.

Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:

https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

More about Travel Documents

*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.

*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.

*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.

*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.

*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.

*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).

*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).

Chile 

It is the longest and thinnest country in the world, which extends between the Andes Mountains and the Pacific Ocean. In addition to sharing borders with Argentina, Peru and Bolivia, Chile also has territory in Polynesia and Antarctica, becoming a tricontinental nation. Chile invites you to live adventures in the middle of the driest desert in the world, in front of millenary glaciers waiting to be discovered or under the watchful eye of the Andes Mountains in the midst of the movement of its capital. These contrasts have marked the identity of the country and its people.

GEOGRAPHY 

Chile is the longest and thinnest nation on the planet. It borders Peru to the north, Bolivia and Argentina to the east, the Polo to the south and the Pacific Ocean to the west. Its relief is rugged and mountainous. The country is usually considered as tricontinental because in addition to its territory in the American continent, it is also present in Antarctica and Easter Island. In Chilean territory you can find all kinds of manifestations of nature: millennial glaciers, salt flats that shine like snow, the driest desert on the planet, forests, lakes, jungles and volcanoes. 

CLIMATE 

Due to the extension of the Chilean territory its temperatures are varied, although, in general, the country presents a high degree of humidity and rainfall, particularly in autumn and winter. Different types of climates can be identified according to the region in the Republic of Chile:

- North: This is the most arid region of the country, where rainfall is scarce. The average rainfall in the Chilean region of Antofagasta is only 1 mm of rain per year. Antofagasta has the temperature in summer with a maximum of 24°C and minimum of 17°C, while in winter are the maximums of 17°C and minimum of 11°C.

- Centre: The climate in this region is of a temperate Mediterranean type, characterized by well-differentiated seasons: winters are full of clouds, cold and humidity. The beautiful spring weather predominates and temperatures start to increase, although sometimes rain is possible. In summer the temperature reaches its maximum value, and it rarely rains. In autumn, good weather prevails. The rainy season in this part of the country is between May and August. The Santiago area has an average summer temperature of 19°C, with maximums of 29°C and minimums of 12°C, while in winter the average is 7°C, with maximums of 14°C and minimums of 3°C.

- South: This region is characterized by an oceanic, humid and windy climate with low temperatures. The rainfall is especially intense from April to September; the rainiest month of all is June with 550 mm of rain, while the annual average is 2700 mm.

- Southern Region: In the northern zone of Southern Chile, rain is abundant and falls throughout the year. Average temperatures in summer are around 14°C, while in winter they are around 4°C. The southern extreme of the country is drier and colder, here rainfall is less than 500 mm per year.

COIN 

Since 1975 the monetary unit of Chile is the Chilean peso. There are coins that are equivalent to 1, 5, 10, 50, 100 and 500 pesos, and also 1,000, 2,000, 5,000, 10,000 and 20,000 peso bills.

VOLTAGE, FREQUENCY AND PLUG/OUTLET TYPE IN URUGUAY 

The electrical voltage is 220 volts. Therefore, those appliances designed for 110V should use a transformer. Traveling appliances and laptops usually come with an auto-voltage transformer (110V-240V) that adapts to Chilean electricity. 

TIME ZONE 

Chile's official time is composed of three time zones, according to the Universal Time Coordinated or UTC, because this country has presence in America, Antarctica and Oceania. Since 2017 Chile has 3 time zones which are applied in the following territories: Easter Island, Magallanes and Chilean Antarctica and the rest of Continental Chile.

In this way, we can identify the following time zones:

- Continental Chile: UTC-3 in summer and UTC-4 in winter.

- Easter Island: UTC-5 in summer and UTC-6 in winter This time zone has 2 hours of difference with Continental Chile and is changed on the same dates.

- Magellan and Chilean Antarctica: UTC-3. Summer time all year round. This time zone has been in use since 2017.

Winter time is applied for five months starting on the first Saturday of April and ends on the same day, but in September.

LANGUAGE 

The official language is Spanish. There are also languages of the original peoples that are still used today, such as Mapudungún (Mapuche), Quechua, and Rapa Nui.

ECONOMY 

Chile has the most developed economy in Latin America. It leads the region in several rankings of human development, competitiveness, per capita income, low perception of corruption, monetary and multidimensional poverty, etc. Its economy can be divided into three, according to the activities that are developed: in primary, secondary and tertiary.

- Primary activities: Chile's agriculture is as diverse as its territories. Some of Chile's agricultural products are grapes, apples, pears, onions, corn, peaches, garlic, beef, wool, fish, wood and hemp. This activity is highly developed in comparison to other countries in the region, and it also has several competitive advantages in the world market. On the one hand, it has a great variety of climates and terrains that allows it to produce diverse products. On the other hand, being located in the southern hemisphere has different harvest months to those of the northern hemisphere which allows their products are ready when they are more demanded. Mining is one of the most dynamic sectors of the economy. The main mining products of Chile are copper, gold, silver, molybdenum, iron and lithium.

- Secondary economic activities: Secondary activities or the industrial sector are the second most important activities in the Chilean economy. The main industrial complexes are located in the areas of Santiago, Valparaíso and Concepción because they have a good disposition of labor, energy sources, transportation routes and raw materials. These activities depend largely on mining extractions, especially copper.

- Tertiary economic activities: here we can find tourism. This sector has become one of Chile's main economic resources since the 1990s. Another very important sector in the tertiary activities is the financial one. In relation to its population, Chile's banking sector is the largest and most developed in South America. In addition, according to several external investigations it is the most sophisticated in the region and one of the most efficient in the world.

Finally, Chile is also recognized for its retail sector. It is common for people from other countries to come to the country to make purchases.

Travel tips and suggestions 

1. Best Time to Travel 

Chile is a country that extends for thousands of kilometers from north to south, so each region has a different climate and a different time period in which it is best to visit. In the north, the best time to visit is from May to September. In the center, the best time to travel is summer, between November and March. In the south, the best months are during the summer, between December and February.

2. What to wear 

To visit Chile is to enjoy its nature and spend time outdoors. At any of the extremes of the country, it is advisable to wear dark glasses and a sun block. The south and the high places are windy. Depending on the time of year and the places you visit, you will need to be equipped against the cold or rain. In the temperate zones, a light raincoat that protects from a shower, that also acts as a windcheater and that can always be carried in your backpack. Some warm clothes of the type of polar lining or some fiber of less weight and less volume can also be convenient. In the north, the Atacama Desert has a harsh climate and will force you to protect yourself from the heat. A breathable dress and light pants. At nightfall, a little coat may be necessary. Of course, if you intend to walk in open spaces, we recommend you to wear trekking style shoes or a pair of sandals for walking; the same as folding sticks for longer or harder tours.

3. What to do 

The beautiful city of Punta Arenas is the starting point of the tour towards places of special beauty and interest, such as the Torres del Paine, Fort Bulnes and the Antarctic continent.

In the central area, a very good option is to go on the Wine Route, visit winter resorts highlighted by their ski fields, and of course, practice mountain climbing.

In the North, you can visit archaeological and astronomical sites.

In the coast, the beaches and the national parks where you can practice ecotourism activities.

4. Other facts and tips 

In the many cities of the country, it is relatively easy to find automated teller machines (ATMs) that allow you to withdraw money in the local currency. At the same time, most of the established shops allow you to pay with international bank cards.

Although some shops accept dollars or euros, it is convenient to make the change to Chilean pesos, always in established shops, this way the difference in conversion will be less.

When traveling around the country, be careful with your bags and suitcases to avoid petty theft and live your experience in Chile safely.

In different parts of the country you can find spaces dedicated to providing information and guidance to those who are visiting the country.

Crossing the Atacama Desert

Cross the dunes of the Atacama, the driest desert in the world, with its salt flats, hot springs and geysers, by four-wheel drive vehicle.

Contemplate the cosmopolitan life of Santiago de Chile

Santiago is a box of surprises. There is much to discover in its streets and neighborhoods, where modernity coexists with the most deeply rooted local traditions. You'll find everything from small cafés, designer shops, good bookshops and fine craft shops to large shopping centers and long blocks of luxury brand shops.

Skiing on the hillsides of the Andes

When Santiago is covered in white, skiers and lovers of this sport know that it is time to climb the mountains in Farellones, El Colorado, La Parva, Valle Nevado and Portillo, among others. Each one has different characteristics and has different approaches according to the needs of the visitor and his or her level or skill in skiing.

Traditional gastronomy of the region 

Chilean gastronomy has become one of the most acclaimed in all of Latin America. The mix between indigenous tradition and Spanish colonial contribution has created a rich culinary culture, with traces of the best European cuisines, such as German, Italian and French. These elements have shaped what is known today as "Chilean Creole cuisine," which stands out for its flavor, ingredients, and the color of its dishes, as well as a great regional variety, which make up a rich and internationally acclaimed cuisine. Chile's geographical diversity has led to the emergence of different types of cuisine, with very varied recipes. In all varieties, the dishes have been influenced by indigenous cultures, mixing poultry, meat, seafood and fish with different seasonings typical of each region.

Some of the typical dishes of the country are:

Chumbeque:

A typical sweet from northern Chile, made from butter, flour and layers of fruit honeys, such as lemon or mango.

Choriqueso:

is a small piece of bread filled with chorizo paste and melted cheese. The traditional thing is to eat it with a glass of milk with banana. 

Curanto:

Traditional indigenous preparation typical of Chiloé The original one is called "curanto en hoyo", since it has a very particular cooking method: a hole is dug, stones are introduced and a fire is made until they are red-hot. Then the ingredients are introduced, which are usually potatoes, sausages, pork, beef, clams and mussels. Then it is covered with nalca leaves and a layer of earth, and it is left to cook.v

Chorrillana:

Some say that this dish has its origin in Valparaiso, others in the Peruvian port of Chorrillos. The truth is that the only place to eat it is in Chile, and it is already a national emblem. Its ingredients are simple: a good source of chips, fried onion, sausage, chopped beef and fried eggs on top. This dish is obviously too much for one person, so it is always shared among friends, usually with a cold lager beer. The best places to try it, which have even won prizes, are the restaurants El Pimentón and Bar Victoria, both located in Valparaíso. 

Pastel de Jaiba: 

Prepared from the meat of the legs of crabs caught off the coast of Chile, this dish is the emblem of many restaurants on the coast, which compete to have the best cake in the area. In addition to crab, the preparation includes bread, milk, garlic, onion and cheese. This delicacy will bring all the flavor of the sea to your mouth.

Sopaipillas:

Very popular and widespread preparation from north to south. It is very common to eat them when it rains, and these fried doughs are made of wheat flour, butter, and cooked pumpkin. In southern Chile, Sopaipillas are a little different, as they don't contain pumpkin and are more like fried bread.

Argentina 

Argentina is a land of contrasts, from the vast plains of the east to the Andes in the West where Aconcagua, the highest peak of the Western Hemisphere at 6,959 m, towers above the other mountains. The variety of landscape ranges from the high plateau of the Northwest –with its deserts, valleys, gorges and brightly colored hills- to the lakes, forests, glaciers, steppe, mountains and cliffs of Patagonia. From the wetlands, lagoons, waterfalls and subtropical rainforest of the Northeast, to the expanse of flat Pampas in Buenos Aires Province and the rolling hills of Cordoba. 

GEOGRAPHY 

Argentina is the second largest country in South America, forth in the American continent and eighth in the world. Its continental territory occupies most part of the south part of the continent and limits to the north with Bolivia and Paraguay; to the northeast with Brazil; to the west and south with Chile and to the east with Uruguay and the Atlantic Ocean. 

The Argentine territory has a varied landscape, in which coexist ice fields and desert zones, one can find mountains and plains, river courses, lakes and the Ocean, without leaving aside forests and rainforests. 

CLIMATE 

There are four main kinds of climates in Argentina: warm, mild, arid and cold. They vary quite noticeably because of the extension of the territory and the different geographic reliefs. 

COIN 

The Argentine peso. 

You will find coins of 1, 2, 5 and 10 Argentine pesos, and coins of 25 and 50 cents. On the reverse of the coins appear important trees or monuments of Argentina. 

The bills are 10, 20, 50, 100, 200, 500 and 1000 pesos, and carry important monuments, natural landscapes and wildlife of the country. 

VOLTAGE, FREQUENCY AND PLUG/OUTLET TYPE 

The current in Argentina is 220V alternating and 50 cycles per second. If you travel to this country with a device that does not allow 220V and 50 Hertz, you will need a voltage converter. 

The electrical outlets used in Argentina are of the C / I type. 

TIME ZONE 

UTC-3. 

LANGUAGE 

Spanish is the official language. The Argentine Spanish has been somewhat modified by the Italians who migrated in large numbers to both countries. 

There are also several languages corresponding to the different natives (Guaraní, Quechua, Aymara, Mapuche) among others. 

ECONOMY 

Thanks to the fresh water richness, this country of green meadows offers, together with the mild climate, the ideal conditions for agriculture, livestock and afforestation. In this way, the prairies are mostly used for cattle and sheep breeding, while in the fields is grown corn, soy and sunflower, as well as vines. More than 80% of the country's surface is suitable for agriculture. 

It is also worth mentioning the wine industry that promises to have a great future, since here you find the ideal climatic conditions: heat, sun light and rain. The leader in Uruguay is the Tannat variety. 

Tourism is, together with the agricultural sector, the most important sector of economic activity. 

Travel tips and suggestions 

1. Best Time to Travel 

Given the size of Argentina, each zone has its best time to visit throughout the year. If you visit the country during spring, from September to November, the weather is perfect in almost every region, although in Patagonia, the icy winds could be around as well. 

The Argentine summer is between December and February, and it is the only time to climb the highest peaks of the Andes, such as the Aconcagua. On the contrary, Buenos Aires is likely to be very hot in December and January, and the north should be avoided since temperatures can be very high and roads can be flooded by heavy storms. 

The Argentine autumn, March and April, is a good time to visit Mendoza and San Juan to go to the wine harvests, as well as Patagonia and Tierra del Fuego. 

The winter months (June, July and August) represent the ideal time to go to the ski resorts, but blizzards can block the cities of Patagonia and many places between May and August, so it is not a good time to go the southern region. Temperatures in the north of the country are usually pleasant at this time of year. 

As a last point to keep in mind: Argentinean's vacations are in January, February and July, as in other countries in Latin America, so booking transportation and accommodation can be a bit difficult task due to the high demand. 

2. What to wear 

A trip to Argentina means, in most cases, enjoying the outdoors and getting close to nature. Thus, binoculars will help to see wildlife more closely, or the detail of the ice of a glacier. 

If you take a hiking tour, especially on top of the ice of the glaciers, it is advisable to wear gloves that protect the hands of the edges of the ice, in the case of a fall or having to rely on something solid. 

If you visit Patagonia, it is convenient to wear a scarf or windbreaker. In most places you will need a jacket and a fleece coat or simialr, even if it is summer, since in the same day you can have all 4 seasons. 

To the list of essential elements, we can add: repellent, sunglasses, sunscreen, a hat, a thin raincoat and an umbrella. 

Good shoes will be necessary. Boots or good walking shoes will be very useful, especially if planning activities to the outdoors. Sandals with good foot grip will surely be appreciated if the trip is to warmer regions. 

Finally, if you plan to enjoy a meal in a good restaurant or attend a Tango show in Buenos Aires, it is recommended to wear elegant sport. 

3. What to do 

The Argentine northwest is one of the places that attract travelers call for their amazing landscapes, in addition to their culture and typical dishes. 

Towards the northeast, the Ibera Wetlands and its surroundings stand out, with historic villages on the banks of the rivers, surrounded by a unique landscape, flora and fauna. It is also in this region that we find the world famous Iguazu Falls. 

The Cuyo region, with Mendoza as its main location, is famous for producing some of the best wines in the world, an activity that is one of the main industries in Argentina. 

The central region, composed of a mix of plains, mountains and beaches on the Atlantic coast also moves tourism, mainly local. Mar del Plata and the Córdoba Hills stand out, but the main touristic center in this region is the city of Buenos Aires. 

The City of Buenos Aires has an infinite number of places to visit: Caminito, Puerto Madero, Recoleta, Palermoand the San Telmo Fair. It is also a must to attend tango shows in beautiful theaters as well as witness them around the city streets. With countless parks, galleries, restaurants and a beautiful architectural heritage, Buenos Aires is a magical city. 

Finally, Patagonia is, along with Iguazu, the most visited area by foreigners, and is very diverse from east to west, north to south. To the east, on the coast, Puerto Madryn and Trelew stand out for the Welsh heritage, ecotourism and whale and penguin watching. 

To the west of Patagonia you can find cities surrounded by the natural beauty of the mountains, forests, lakes, and the glaciers, and milky-looking lakes further south in El Chaltén and El Calafate. 

Finally, to the south of Patagonia, and across the Andes, is the southernmost city in the world and the Argentine gate to the Antarctica: Ushuaia, and one of the places that most inspired Darwin in his trip through South America. 

4. Other facts and tips 

• In Argentina bargaining is not common. It is not mandatory to leave tips, but if waiters serve you well, it is customary to leave around 10% in bars and restaurants. 

• In relation to safety, it is advisable to have precautions as in any big city in the world, especially pickpockets. It is advisable to be cautious, such as not showing valuable objects in certain areas of cities. 

• Currencies can be exchanged in any exchange bureau in the cities and airports, although in the latter the exchange rate is always more expensive. 

• Regarding visas, Argentina is a country that almost all countries can enter with their passport in order, without the need to process a visa. Please check with the local embassy or consulate if you have questions. 

Best things to do in the area 

1. Sail on the Beagle Channel and see the The End of the World Lighthouse (Ushuaia) 

The Beagle Channel is a sea passage between Argentina and Chile located south of the province of Tierra del Fuego, specifically in front of the city of Ushuaia. It is one of the most wonderful tours that can be done during a stay at the “end of the world” due to its majestic beauty and its incredible landscape. 

2. Take photos in the Great Salt Flats (Jujuy) 

The Great Salt Flats provide a unique show due to their size and the effect with the horizon. They are even more imposing during the rainy season since they are covered by 30 cm. of water producing a turquoise panorama overlooking the Chañi Mount behind them. 

3. Whale watching in Puerto Madryn 

The southern right whale watching is one of the main activities in Puerto Madryn and its surroundings. 

The whales arrive on the coasts of the Valdés Peninsula during May and stay to reproduce and feed their calves until mid-December. 

As whales do not arrive or depart all at once, at the beginning and end of the season there are few of them, making it more difficult to observe them, so the best time to watch them id between September and November. 

4. Visit the Colón Theatre (Buenos Aires) 

This Opera House, declared a Historic National Landmark in 1991, is among the most important lyric theaters in the world. 

The construction of the current building began in the early 1890s, on the lands that occupied the first railway station in the country. The building was finally inaugurated on May 25, 1908, with the presentation of the opera Aída, by Giuseppe Verdi. 

A must do in Buenos Aires is to take a guided tour of the theater or, even more advisable, to attend a ballet or opera while visiting the town. 

5. Hike on the Perito Moreno Glacier (El Calafate) 

The Perito Moreno Glacier is located on the Andes mountain range, nearby the city of El Calafate and is the natural limit between Argentina and Chile. It is one of the few in the world that remains stable, without going back as a result of warming global. 

Walking on the glacier is an unforgettable experience one which you can marvel at the fascinating and endless forms of the ancient ice. Colors, shapes and sounds will be part of this unique experience of walking on the most emblematic glacier in the Argentine Patagonia. 

6. Get into the world of the Tango (Buenos Aires) 

Tango resonates around the streets of Buenos Aires, in its urban landscapes and in its people. The lyrics, passion and nostalgia collect the most visceral feelings of longing. 

Learn your first steps of the Tango with the best professionals, whether in a private or group classes. Attending a Tango show or a Milonga, where you can test the steps learned in the classes, are a must do as well! 

7. Visit the Iguazu Falls under the light of the full moon 

Only 5 nights a month, the Iguazu Falls get a new and unique shape thanks to the moonlight on full moon days. This natural effect allows rediscovering the falls in a way that you will not be able to see anywhere else. 

The night walk proposes a tour that begins by getting on the ecological train of the jungle towrads the famous Garganta del Diablo. 

Check the calendar, since if your trip coincides with any full moon, you should not miss this great experience. 

Main Attractions and Destinations 

1. Buenos Aires 

It is one of the most beautiful cities in South America, with an architecture that resembles that of some European cities such as Paris or Barcelona, with the same charm. 

Within the city there are countless of places to go: Plaza de Mayo, Caminito, Puerto Madero, Recoleta, Villa Palermo, the mythical football states El Monumental and La Bombonera, Casa Rosada (the seat of government) and of course the Imposing Obelisk. 

It is also a must-do to attend some tango shows in one of the several theaters around the city. 

With countless parks, galleries, restaurants and beautiful architectural heritage, it is a magical city. 

2. The Iguazu National Park 

Located on the border with Brazil, the Iguazu National Park has 250,000 km2 in with landscapes recognized worldwide as one of the most beautiful. In it we can find animals and plant species unique in the world. 

This imposing waterfall is divided by the Brazilian jungle that flows into the Paraná River and a large part is located in the Misiones province, on the Argentine side. 

This majestic work of Nature is considered a Natural World Heritage Site since 1984. 

The Argentine side has 275 falls and is larger than the Brazilian park, so it offers several options for walks and activities. 

Among the walks through the Iguazu Falls, you can find the upper and lower route and the jungle train that takes you to the main water fall called Garganta del Diablo. 

3. Bariloche 

This beautiful town is located in the Nahuel Huapi National Park and on the shores of the lake carrying the same name as the park. It has dreamlike landscapes, forests, lakes, rivers and mountains that hide great volcanoes. 

One of the main activities that can be practiced in the winter season is skiing. On the other hand, during summer, it is the best season for some adventure sports such as horseback riding, kayaking, rafting, hiking on different trails and stand up paddle. 

The architecture of the place has a European style, due to the legacy of a strong German, Swiss and Central European immigration, which together, with the luxury cuisine, make Bariloche one of the tourist sites par excellence around Argentina. 

4. Ushuaia 

On the other side of the Andes Mountain Range, in Tierra del Fuego, you can find the beautiful town of Ushuaia, surrounded by the most dazzling landscapes composed of snowy mountains, glaciers, forests, rivers, and the Beagle Channel. 

The tourist options are very varied, especially those related to sports and outdoor activities. There is also the possibility of taking some sailing tours towards the Lighthouse of the End of the World, or to a penguin rookery; to board on a cruise of several nights through the Beagle Channel towards Chile or to the mythical Antarctica. 

5. Humahuaca Gorge 

The Humahuaca Gorge is one of the World Heritage Sites declared by the UNESCO and that can be found in the country. 

It is located in the north of Argentina and is famous for its arid landscapes that for the composition of the soil and the eroded mountains, it creates spectacular sceneries full of colors. 

Here you can find colorful mountains all around, creating the ideal location for those who like mountain climbing and trekking, but at the same time are looking for a cultural immersion, due to the several villages lost in the mountains, allowing visitors to learn about the local culture, their traditional dishes and crafts. 

Visiting the Hornocal Hill lookout point, attending the Carnival in La Quiaca town or the coming to the “Pachamama” (Mother Earth) celebration in August, are some of the must-sees in this great destination. 

6. The Valdés Peninsula and its surroundings 

Visiting the peninsula is an unforgettable experience for both adults and children, since from its beaches one can watch sea lions, elephant seals and southern right whales, especially between June and December. 

Some of the outstanding activities are diving with sea lions, sailing in search of whales, or walking among the penguins in the largest Penguin colony in South America. 

In addition, if having a spare day, a visit to the city of Gaiman can be very interesting, since the Welsh culture of the original immigrants is still alive in the streets and language of its peoples. 

7. The Perito Moreno Glacier 

This huge glacier is located in the southern sector of Los Glaciares National Park and is about 30km long, 5km wide and 60km high. 

The National Park allows hikes and navigations, on which visitors can enjoy the view of amazing landscapes, shaped by infinite bluish ice needles and also learn about the ancestral ice. 

In addition to El Perito Moreno Glacier, tourists can visit the other glaciers of Lake Argentino such as Upsala and the Spegazzini. 

8. Mendoza 

Mendoza is one of the main wine regions in South America and although it is has a desert-like weather and landscape, thanks to the canals taking water from the rivers up in the mountains, there are thousands of vineyards and cellars, allowing the wine industry to prosper and tourists, to get involve in wine tasting tours. 

In addition to the vineyard tours, the surroundings of the city of Mendoza allow the practice of numerous adventure sports, such as horseback riding, hiking, rafting or hiking on one of the several routes on the Aconcagua Mount, which has different difficulty levels, but all of them with spectacular views. 

9. Iberá Wetlands 

The Iberá, is the second largest wetland in South America, with an area of 12,000 km², and the refuge of a great biodiversity of flora and fauna, without leaving aside the cultural heritage from the first inhabitants of the region. 

It is the habitat of more than 4,000 species of animals and plants, thus it is an excellent place for bird watching, reaching up to 350 different species. 

The life of the gauchos there is very particular for being in constant contact with the water; They have adapted their way of life to the landscape, being another great attraction and cultural immersion. 

Traditional gastronomy of the region 

The Argentine cuisine comes, as in most aspects of the Argentinean culture, from a blend of the Italian, Spanish, Central European and Native American influences, without leaving aside the agricultural products that are important in one of the country´s main industry. 

Argentineans have a reputation for their love of eating, so gatherings are commonly centered on sharing a meal. Sunday family lunch is considered the most significant meal of the week, whose highlights often include asado (barbecue) or pasta. 

Here are some useful tips about what to expect when looking for a traditional meal in the different regions of Argentina: 

• Most regions of Argentina are known for their beef-oriented diet, especially the grilled meat, such as the asado cooked with coal or wood, steaks and beef ribs. Chorizo (pork sausage), morcilla (blood sausage), chinchulines (chitterlings), mollejas (sweetbread), and other parts of the animal are also enjoyed during a asado. 

• In Patagonia, lamb and baby goat are eaten more frequently than cow beef and are traditionally cooked over an open fire. 

• The most common condiment for asado is Chimichurri, a sauce of herbs, garlic and vinegar. Unlike other preparations, Argentines do not include chili. 

• Breaded and fried meats — milanesas — are used as snacks, in sandwiches, or eaten warm with mashed potatoes — purée. The most traditional ones are the Milanesas Napolitanas, which include cheese, ham and sauce on top of it. 

• Empanadas — small pastries of meat, cheese, sweet corn, and other different other fillings — are common across the country, alouth each region has a slight variation of them. 

• Pizza and pasta are eaten as commonly as beef. A must do in Buenos Aires, is to go to a traditional pizzeria in Buenos Aires and try a slice of pizza, along with a slice of Fainá, which is a chick pea-flour dough placed over the piece of pizza. 

• Picadas, which are usually found at home or in bars, are also popular. They consist of a mix of salted snacks, or tapasand usually accompanied by an alcoholic beverage, such as beer or the Fernet (the Italian bitter) with coca cola. 

• In Chubut, in the Argentinean Patagonia, the Welsh community is known for its teahouses, offering scones and torta galesa, which is rather like torta negra. 

• Dulce de leche is another treasured national food, used to fill cakes and pancakes, spread over toasted bread for breakfast, or served as ice cream. 

• Alfajores are shortbread cookies sandwiched together with chocolate and dulce de leche or fruit marmalade. 

• A traditional drink of Argentina is an infusion called mate. The name comes from the hollow gourd from which it is traditionally drunk. It is filled about three-quarters full with yerba mate, the dried leaves and twigs of the Ilex paraguariensis and after adding some hot water, not boiling, the drink is sipped through a metal or cane straw called a bombilla. Mate can be sweetened with sugar, or flavored with aromatic herbs or dried orange peel. In small gatherings it is traditional for one mate to be passed from person to person, filled by whoever has the kettle or thermos. 

• Argentina produces several varieties of wines, but the Argentina’s flagship red grape is the Malbec, produced mainly in Mendoza region. On the other hand, the Torrontes is the thite wine grape that thrives in high altitudes of the Salta region, like Cafayate. 

Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment. 
Reservation 
Online Reservations 
Step 1. Visit UTOvacation website: www.utovacation.com, login or Register your account. (Learn how to book online Click Here) 
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passport. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.  
Step 4. Make your payment online ：A Non-refundable, non-transferable payment is required to secure the space.  （The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.）
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment  
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.

* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. 

Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your 2nd deposit and balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.

The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.

Step 6. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. 
By booking your tour online with UTOvacation.com you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Offline Reservations 
Step 1. Complete the reservation. 
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778  
Step 2. Finalize the booking. 
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. 
Step 3. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. 
By booking your tour offline with UTOvacation.com, you acknowledge and agree total three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Travel Visa  
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here  
• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.

A Word About Tipping

For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team.  This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity. 

Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours. 
Trip Cancellation and Eligible Refunds 
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. 
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email  including your reservation number, full name and date of travel, cancellations will only be accepted in writing. 
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be issued once travel has begun. 
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. 
All reservations, except where specified:

All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). 
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers .i.e. Since air ticket, cruise ticket, transportation, accommodation, and meal shave to be arranged in advance during high season (i.e. Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. 
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveler violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future companycredit, or alternative arrangements as determined by management at that time. 
No refunds will be offered for Travel notices except for complete travel bans(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have occurred after the date of booking. Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered.  Refunds will not be granted for pre-existing situation sat the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger. 
 
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. 
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.

Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.

No Show 
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable. 
Shopping During your Tour 
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments 
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments 
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. 
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. 
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). 
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federalauthorities. 
Tour Credits

• Travel Credits are not reversible once used
• Travel Credits are not redeemable for cash
• Travel Credits will expire within a certain period. Please refer to the expiration date on your Travel Credit Invoice.
• Travel Credits may be used for more than one tour or destination
• Travel credits are applicable for booking any tour packages featured on the UTOvacation website, subject to prevailing prices and availability listed on the UTOvacation website.
• UTOvacation assumes no liability for price changes as they are contingent on supplier fluctuations.
• We strongly encourage customers to promptly select their desired products during promotions to secure and safeguard against potential future changes.

Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.

Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise(unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. 
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details. 

Reservation Adjustments 
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. 
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. 
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. 
There are no refunds for unused services. 

Travel Insurance 
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.  

Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.

Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to govisit the airline company official website. 
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes 
Please refer to your tour itinerary for the most updated information 

Tour Fare Excludes

• Visa Application Fee.
• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc...
• Optional Tours.
• There is a compulsory service fee of $160 per person. This includes tipping and fees associated with the local services team that includes the tour guides, drivers, hotel and restaurant staff. 
• Single supplement: $699
• Any Items not listed in the itinerary.
• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
• In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.

Vaccinations

- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination. 

- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).

- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.

- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.

Additional Notes 
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. 
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.   
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by NorthAmerican officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned. 
UTOvacation reserves the right to cancel any booking/accommodation/flight arrangement if the customer fails to pay the compulsory tipping for the entire trip before the final payment due date.(Please note, the tip is an industry-standard and is provided to the tour guides and bus drivers of the designated tours, to ensure our customers receive the best and high-quality service during the trip.) 
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. 
For children under 18 who will be occupying a bed, there will be an additional$100 supplement per child. Please note, this is only applicable China discounted tours or any trip that includes China discounter tours.

Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
.
Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.

Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.

Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.

Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.

Dispute Penalty:
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.

UTOvacation strongly recommends that you purchase travel insurance for any future travel plans. 

We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance. 

For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.

Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly. 

American Travel Insurance (click for more details)

Canadian Travel Insurance (click for more details)