Tour Code: USCHE11
Duration: 11day(s)
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking
Service Language: English
Extra Service: Travel Insurance Visa Service
Included:
All tour packages include round-trip international flights from New York City/ Los Angeles / San Francisco / San Jose / Seattle to China.
Departure Cities with additional airfare:
【Washington / Boston / Chicago / Houston--Depart Need Additional US$300】
【Atlanta / Austin / Charlotte / Dallas / Denver / Detroit / Memphis / Miami / Orlando /Fort Lauderdale/ Milwaukee--Depart Need Additional US$500】
【Oklahoma City / Philadelphia / Phoenix / Portland / Sacramento / San Antonio / San Diego/Las Vegas--Depart Need Additional US$500】
Land tour Only without round trip air ticket: 【-USD200 Minus】
2) All China domestic flights and ground transportation
3) 4-star hotel accommodations with daily ABF
4) Sightseeing admission fees as listed on the agenda
5) Meals (B-breakfast L-lunch D-dinner X-no meal)
6) Special cultural programs as listed in different cities as specified in the schedule
7) Professional English speaking local tour expert in each destination city
8) All Taxes & Fuel Surcharges
Excluded:
1) China visa fee.
2) Travel insurance.
3) Any personal expenses.
4) Tour Extensions and Optional programs.
5) A Mandatory Service Charge & Tipping USD 200/person is required and payable to the tour guide on the first day of arrival【CASH】
Or It Can Be Paid by Credit Card Before Depart.
6) Single Supplement: USD 450.
7) No Show (Only applicable for China Tours): If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of $100 per day per person has to be paid.
ALL PRICES ARE IN USD
DEPOSIT POLICY:
1) Initial deposit: USD$100.00/pp at the time of booking. 2nd deposit of USD$200.00/pp after 2 weeks of booking.
(The USD$300.00 deposit count towards the final payment)
2) Final Payment: 150 days prior to the trip departure.
Optional And Extension Programs
* Extension Programs Policy: Since the reservations are limited, we recommend for you to select extension programs at the time of booking (No Extra Deposit Payment).
* Select your optional tours while you are in China and pay to the local tour guide.
Group Size:
☆ 10 - 40 Each Departure Date.
Upgrade To Business Class:( Before Final Payment)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra USD 3000/Person.
HIGHLIGHTS:
Discover 7 UNESCO World Heritage Sites:
☆ Forbidden City.
☆ Temple of Heaven.
☆ Great Wall of China.
☆ Summer Palace.
☆ Suzhou Classical Garden.
☆ Grand Canal.
☆ Hangzhou West Lake.
Fly to Beijing from USA/Canada.
Arrive at the Beijing airport, here you will be greeted by your UTOvacation tour guide. You and your group will be escorted to your hotel for check in and at this point your tour guide will prepare you for the upcoming adventure.
Your first stop will be the legendary Tiananmen Square, named after the Tiananmen “Gate of Heavenly Peace” located to its’ north, separating it from the Forbidden City. Tiananmen Square has great cultural significance as it was the site of several important events in Chinese history. Built originally in 1415 during the Ming dynasty, Tiananmen square is the perfect start for your journey throughout China as it will provide you a glimpse into Chinese history and culture.
Journey to the Forbidden City, also known as the Palace Museum, and Gu Gong in Chinese, which lies at the city center of Beijing. Once served as the imperial palace for 24 emperors during the Ming and Qing Dynasties (1368 - 1911). Ancient Chinese Astronomers believed that the Purple Star (Polaris) was in the center of heaven and the Heavenly Emperor lived in the Purple Palace. The Palace for the emperor on earth was so called the Purple City. It was forbidden to enter without special permission of the emperor. Hence its name 'The Purple Forbidden City'. With UTOvacation, you will not only be allowed to enter the Forbidden City, but our guides will help illuminate its fascinating history and explain how the Forbidden City helped shape Chinese culture.
The next stop will be the Summer Palace ask known as “The Museum of Royal Gardens”. The Summer Palace is a vast ensemble of lakes, gardens, and palaces in Beijing. This UNESCO World Heritage site possesses a natural landscape of hills and open water and combines these man-made features such as pavilions, halls, palaces, temples and bridges to form a harmonious ensemble of outstanding aesthetic value.
Optional Tour: Golden Mask Dynasty Show: USD 49
On day 4, you will visit one of the seven wonders of the world, the Great Wall of China. Visible from space, this collection of fortifications was built across the historical northern borders of China to protect and consolidate territories of Chinese states and empires against various nomadic groups. During your visit to the Great Wall of China, UTOvacation will guide you through what is widely considered the most majestic mountain passes of the Great Wall of China, the Juyongguan Pass. On the way there, visit Jade Store first. In Chinese, jade is pronounced as ‘Yu’, and it has a history in China of at least four thousand years. After that visit 【Chinese Herbal Institute】 to learn about traditional Chinese medicine which has existed for thousands of years.
On your way back to your hotel, the UTOvacation tour bus will take a scheduled detour for some unforgettable photo opportunities at Bird's Nest and Water Cube sites.
Optional tour: Chinese Kung Fu Show: USD 49
On the 5th day of your trip, you are provided the option of exploring the wonders of Beijing at your own pace or select the highly popular UTOvacation half-day tour of Beijing.
Optional Tour: The Authentic Beijing Half Day Tour With A Delicious Local Lunch: USD 59
One of the highlights of this optional tour will be your visit to the UNESCO World Heritage site, the Temple of Heaven. As described by the UNESCO committee as “a masterpiece of architecture and landscape design for one of the world’s great civilizations.” In ancient China, the Emperor of China was regarded as the Son of Heaven, who administered earthly matters on behalf of, and representing, heavenly authority.
Special arrangement: Tai Chi class at the Temple of Heaven.
Next, experience the “old town” of Beijing, known as Hutong, on pedicabs and learn how the locals live. Then, step into one of the local Siheyuan courtyard houses and enjoy an authentic home-made lunch.
At the conclusion of day 5, you will be transferred to the airport and fly to Shanghai enroute to Suzhou, known as the "Venice of the East”. Founded in 514 BC, Suzhou has over 2,500 years of history, with an abundant display of relics and sites of historical interest.
The first stop in Suzhou is a visit to the harmonious Lani Garden, Here you will witness first hand the intricate creation of silk embroidery and learn of its' colorful history. Next, enjoy a visit to the Master of Fishing Nets Garden, a small yet delicate landscape garden in Suzhou and then you will visit the Silk Spinning Factory and enjoy the Silk-making demonstration
Optional Tour: Boat Ride and Shantang Street. To fully appreciate the tranquility and wonder of Suzhou, UTOvacation is proud to offer a peaceful boat ride along the Grand Canal with a guided tour around the ancient street. USD 30
Your final stop of day 6 will include a rustic visit to Nianhuawan Buddhism Village of Wuxi. Here you will stay overnight in a village guesthouse and enjoy the breathtaking night view that Wuxi is famous for.
Wuxi is a prominent historical and cultural city in China and has been a thriving economic centre since ancient times. After breakfast, enjoy the scenery as we pass by【 Lake Tai】, the third-largest freshwater lake in China. Visit the【Lihu Park】, and the largest Fresh Water Pearl Center.
Following Wuxi, your UTO vacation will move to Hangzhou which includes a visit to the West Lake scenic area which includes a boat ride. The West Lake is often considered a nature lovers’ dream and one of the most romantic destinations in the world due to its intoxicating scenery. Categorized as a UNESCO 2011, as a World Heritage Site, the West Lake combines and balances man-made architecture with natural beauty.
Optional Tour: Impression West Lake Show: USD 59
On day 8, you will first visit the Longjing Green Tea village. At the village, you will stroll through the tea terrace, learn first-hand the art of tea picking and have an opportunity to sample Dragon Well green tea.
Shanghai has been described as the "showpiece" of the booming economy of mainland China and at its’ heart is the Bund, which is commonly referred to as Waitan. In the afternoon, you will transfer to Shanghai and visit the Bund located on the west bank of Huangpu River. The Bund, also called Waitan, is a famous waterfront on the west bank of Huangpu River and regarded as the symbol of Shanghai. Widely regarded as one of the Jewels of Asia, Shanghai is a perfect combination of century-old architecture and modern new developments. This fusion of the new and the old, the Ying and the Yang of Chinese culture makes Shanghai and especially the Bund one of the world's most desirable tourist destinations.
Optional tour: Evening cruise along the Huangpu River. while on the cruise, you can take an outside view of the 【Oriental Pearl Tower】, the modern symbol of Shanghai City. USD 45
The journey in Shanghai continues with a visit to the People's square and then a trip to Nanjing road.
People's Square is the home of Shanghai's municipal government. As a century-old shopping street in Shanghai, Nanjing Road has developed into one of the world's most renowned shopping destinations attracting thousands of fashion-seekers from all over the world. Together these two landmarks provide a fascinating glimpse into the essence of Shanghai.
Your third stop on day 9 will be the Yuyuan Bazaar in the heart of Old Shanghai City close proximity to the Old City God Temple. Here you will find many traditional Chinese buildings, which are now used as commercial stores to sell local products, snacks, jewelry, souvenirs, and antiques. Following Yuyuan, you will visit the Xintiandi Former French Concession Area. Here you will get a feel of Shanghai in the 1920s and the modern lifestyle of urbanites of the 21st century.
Optional Tour: Shanghai acrobatics Show. USD 49
On your final day, you have an opportunity to explore Shanghai on your own or participating in an optional full-day tour of Shanghai hosted by UTOvacation.
Optional tour: The Authentic Shanghai One Day Tour: USD 80
We begin the optional tour with a round trip experience on the Maglev train ride which travels at 431KM per hour at its top speed. Then enjoy some free time shopping at the AP Plaza “knock-off” market. After your visit to the Plaza, visit the Jinmao Tower (observation deck). Built by the architect, Adrian D. Smith, this skyscraper ingeniously combines the elements of traditional Chinese culture with the newest architectural styles of the time, the Jinmao which makes it one of the best-constructed buildings in China.
Last stop will be the Tianzifang. Tianzifang has transformed itself from a residential and factory setting into an artsy area rich with urban housing, bars, cafes, crafts shops, design studios, galleries, and boutiques. The old Shikumen houses (stone-framed-door houses) and lanes are filled with infinite novelties and delightful souvenirs. USD 80
Transfer to the airport and back home with your memories and souvenirs from China.
Optional Programs
* Select your optional packages while you are in China and pay to the local tour guide.
Day 3 Beijing "Golden Mask Dynasty Show" ($49)
Day 4 Beijing "Chinese Kung Fu Show" ($49)
Day 5 Beijing "The Authentic Beijing Half Day Tour With A Delicious Local Lunch" ($59)
Day 6 Suzhou "Boat ride on the Grand Canal" ($30)
Day 7 Hangzhou "Impression West Lake Show" ($59)
Day 8 Shanghai "Huangpu River Night Cruise" ($45)
Day 9 Shanghai "Shanghai acrobatics Show" ($49)
Day 9 Shanghai" The Authentic Shanghai One Day Tour"($80)
Tour Extensions:
1) Xi'an Terra Cotta Warriors 4Days 3Nights Package: Click Here To View More Information
Price: USD 599.00
Single Supplement: USD 200.00
Gratuity: $45
Included:
*Air Ticket change fee & fare difference from the original itinerary
*All China domestic flights and ground transportation
*Sightseeing admission fees as listed on the agenda,
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
* 4-star hotel accommodations with daily ABF
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
2) Yangtze River Cruise 6Days 5Nights Package: Click here to view itinerary
Price: USD 799.00
Single Supplement: USD 450.00
Gratuity: $75
Included:
*5-Star Yangtze River Cruise
*Air Ticket change fee & fare difference from the original itinerary
*All China domestic flights and ground transportation
*Sightseeing admission fees as listed on the agenda
*Food as specifying on itinerary
*Guided Sightseeing Luxury Tour
*Ground transportation
* 4-star hotel accommodations with daily ABF
*Special cultural programs as listed in different cities as specified in the schedule
*Professional English speaking local tour expert
Stay Like A Local-Extensions:
1) Shanghai 3 Nights Hotel Extension (AIRPORT DROP Off NOT INCLUDED)
Price: USD 399.00
Single Supplement: USD 200.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 4-star hotel accommodations with daily ABF
2) Shanghai 5 Nights Hotel Extension (AIRPORT DROP Off NOT INCLUDED)
Price: USD 599.00
Single Supplement: USD 300.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
* 4-star hotel accommodations with daily ABF
3) Return Flight Extension-3 DAYS (AIRPORT DROP Off NOT INCLUDED)
Price: USD 299.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
4) Return Flight Extension-5 DAYS (AIRPORT DROP Off NOT INCLUDED)
Price: USD 399.00
Included:
*Air Ticket change fee & fare difference from the original itinerary
4-Star Hotels:
Beijing: Beijing Friendship Hotel / similar
Suzhou: Wu Palace Pan Pacific Hotel / similar
Nianhua Wan Buddhism Village: Nianhua Inn Wuxi Nianhua wan / similar
Hangzhou: New Century Grand Hotel / similar
Shanghai: Mercure Shanghai Yu Garden / similar
International Air:
*UTOvacation reserve the right to confirm the airlines below:
☆ United Airline:
☆ American Airline:
☆ Delta Airline:
☆ Air China:
☆ Air Canada:
☆ Hainan Airlines:
☆ China Eastern Airlines:
☆ Cathy Pacific Airlines;
☆ China Southern Airlines;
☆ Xiamen Airlines;
☆ Beijing Capital Airlines;
☆ Sichuan Airlines;
☆ Hongkong Airline:
☆ Eva Air:
Remark:
1) We reserve the right to modify the itinerary if necessary subject to the local conditions.
2) Guaranteed departure with minimum 10 travelers.
3) Price subject to change at the time of reservation.
4) For travelers under 12 years old are as follow:
Child between 2-11 years old with bed | Infant under 2 years old |
100% of adult tour fare | We don't suggest people bring Infants under 2 years old to participate on this tour |
5) Tour fare is based on American/Canadian adults (non-student group), twin share.
6) As this is a sight-seeing and shopping tour, there are designated local shopping stops on this tour, and a minimum amount of time (60 mins) must be spent at each shopping site. However, there is no obligation to purchase anything. For those who are not very keen on shopping, visits to shopping sites should be treated as cultural learning experiences as all the products including jade, silk, tea, etc are deeply ingrained in the Chinese culture and well worth learning.
7)THE HOTELS LISTED IN THE ITINERARY ARE SUBJECT TO CHANGE AND MAY BE SUBSTITUTED WITH A SIMILAR CATEGORY HOTEL WITHOUT PRIOR NOTICE, IF UNAVAILABLE. MULTI-CARRIERS/AIRLINES ARE USED FOR THE GROUP TOUR AIRFARE. ONCE THE GROUP TICKETS ARE ISSUED THE AIRLINE INFORMATION MAY BE RELEASED BY THE GROUP TICKETING DEPARTMENT ABOUT 30 DAYS PRIOR TO TRIP DEPARTURE. UTO VACATION CAN RESERVE THE RIGHT TO ISSUE TICKETS WITHOUT PRIOR NOTICE.
8) For Travel Visa service:
* If you choose UTO’s Visa Application Service with your booking, we will contact you by email about 60-120 days prior to trip departure for your visa application. Please call 1-855-526-1286 for more information.
* Please note: A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information. If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
9) ANY DEVIATIONS TO OTHER DESTINATIONS AND/OR EXTENSIONS ARE SUBJECT TO A $150 CHANGE FEE, PLUS ANY AIR FARE DIFFERENCE---PLEASE CALL 1-855-526-1286 FOR DETAIL INFORMATION.
10) Reservation changes: changes to an existing reservation, whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. See airline name changes section for specific information. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this reservation changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
11) If for any reason, a passenger does not attend the scheduled daily activities during the tour, an additional supplement fee of $100 per person per day has to be paid.
12) Please note that if the flight for your tour is during the lunch or dinner time, your meal will be served on board by the airline.
13) All tour extension & optional programs require a minimum of 10 participants to commence. UTOvacation reserve the rights to cancel the tour extension without prior notice. In the instance of cancellation, the tour extension or optional tours shall be refunded.
14) This tour requires some walking during sightseeing. Handicap facilities are not up to the North American standard. We ask all passengers to be careful of the small steps in the old shrines and temples.
This trip requires a Chinese Visa for USA & CANADA passport holders.
* UTOvaction's China Visa Service is USD$230 Per Person for American Passports.
* If you have selected the visa application service in your booking, we will contact you 60-90 days prior to trip departure for your application.
* A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information.
* If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
* All information and requirements in regards to visa applications are available on Chinese Consulate's website. Applicants are required to bring their visa application along with all supporting documents. Please contact your local Chinese Embassy/Consulate directly if you apply for Chinese visa on your own.
Please call 1-855-526-1286 or email visaapplication@utovacation.com for any inquiry.
China is an exciting and thrilling tourist destination. There are a few key things you need to keep in mind when traveling in China.
Before Packing
Check the weather of your destination a week before your trip and get a sense of the clothes you'll need to pack. Determine the purpose of your trip and decide what to pack. Make a packing list and mark the number according to the importance. Leave keys, your contact information and a copy of your travel itinerary to family or friends.
China Picking List
We suggest travelers pack as light as possible. Pack smart ! Leave more space to make your tour comfortable and pleasant.
Essential Items
Passport, Visa, Insurance Policy and other necessary travel documents. Air, cruise or train tickets. A guide book or phrasebook with English. Map of places you are going to visit. Emergency card with your detailed contact information including full name, address, phone number. Credit card, Traveler's checks, and cash. First-aid kit. Your medical record and medicines like vitamins, Pepto Bismol and Imodium chew-able. Toiletries. Alarm clock or watch with an alarm. Pocket tissues. As most public bathrooms in China do not offer toilet paper, and you'll be glad that you have some when you need it.
Clothing/\Weather
The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. An umbrella and waterproof. Laundry bag. Bring clothes according to what season you are traveling.If you are going to board the Yangtze River Cruise on your trip, make sure to bring along one or two sets of smart causal dress for evening banquets.
Spring (Mar - May): Western suites, sports coats, jackets, sweater, long sleeve shirts. Summer (Jun - Aug): T-shirts, short sleeve shirts, skirts, sandals, caps, rain wear. Autumn (Sep - Nov): Western suits, jackets, sports coats, light woolen sweaters, rain wear. Winter (Dec - Feb): Down garment, overcoat, thick woolen sweaters, lined coats, cap, gloves and cotton-padded shoes.
Other Items/Electricity
Camera and batteries. Camcorder. Mobile phone. Chargers of your cell phone, digital camera, etc. The electricity used in China is 220 volt AC. Wash rooms in many middle and high-class hotels are equipped with transformer plugs for electric shavers and hair dryers. For safety purpose, preparing an adapter is a much better idea.
Currency Exchange
China's legal currency is Renminbi, shortened as CNY. Also known as Chinese Yuan. When you purchase small items such as bottle water, snacks, small souvenir, use cash is more convenient. We recommend you exchange Chinese cash at the front desk in the hotels you stay. 300 -500 CAD or USD /person is enough to start off. Airport is usually not a good place for exchanging money as the rate is not the best.
China Packing Tips
Make copies for all your necessary materials and keep the copied items separately from the original one. Store a backup of your information in your email account or on a USB thumb drive. Do not carry too much cash. Do not carry expensive jewelry and watches. Do not keep your credit card and identification card together. Do not pack excessive quantities of drugs as you may have problems at China Customs. Rolling your clothes together instead of folding them one by one to save space. Put the items you regularly use at the top of your carry on. Leave some room in your bags for gifts and souvenirs. Always put the valuables in the hotel safe and clear your safe when checking out.
Travel Safety & Security
China is relatively a safe country to travel around compared with some other countries.
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
During The Tour
Never drink the tap water in the hotels. Never let the stranger come into your room. If someone is knocking at your door, never open the door until his identity is verified. If your passport is not needed, never carry it along with you all the time just in case. Keeping a photo copy of your passport is a wise choice. When hanging out in the bustling places like open markets and busy streets, be care of your belongings in case of theft, especially camera, purse, and so on. Avoid traveling alone since you are not familiar with the places. Ask the policemen or seniors for help in case you are lost and they would be of great help for you. Never return back to the hotel too late when you are alone. Always exchange money at the Bank of China or at the hotel counters. Never exchange money in the black market. Get small bills prepared before getting out since street vendors, taxi, restaurants, convenience stores only take RMB cash and major credit cards are widely accepted in big shopping malls.
China Washrooms
In China, most of the toilets are squatting ones. Clean sit-down toilets are commonly available in hotels. If you want to find a bathroom on the street, just look for the sign of "WC" Since paper tissue is rarely provided in a washroom, always carry yours.
What Vaccines Do I Need To Travel In China?
Based on personal medical history and advice from the Public Health Agency of Canada, the following vaccinations are recommended for travel to China:
- Japanese Encephalitis: This virus occurs in almost all Asian countries, including parts of China. Vaccination is recommended for those spending extended periods of time outside and in parts of southern China where irrigation is done through flooding.
- Rabies: Rabies is spread through the saliva or scratch of an infected animal. China has the one of the highest number of reported Rabies cases in the world, and vaccination is recommended for travel.
- Polio: Though the last Polio case was reported in China in 1994, the country borders Afghanistan and Pakistan, two countries where the virus is still an endemic. Ensure your vaccination is up-to-date.
- Hepatitis A: Hepatitis A is spread to humans through contaminated food and water or contact with an infected person. This shot is recommended especially if you plan to sample some of China’s many street food offerings
- Hepatitis B: Hepatitis B is a serious liver disease commonly spread through sexual intercourse, exchange of body fluids, use of an infected needle, or piercing tools.
Any of travel products or services that you
purchase from UTOvacation contains a contractual agreement between you and
UTOvacation and it represents that you have agreed to UTOvacation Terms and
Conditions. Please make sure that you read carefully before making any
payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or
Register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their
passport. Please identify and provide the contact information for the main
passenger. All communication from UTOvacation will be sent to the main
passenger only.
Step 4. Make a deposit online
A Non-refundable, non-transferable deposit is required to secure the space.
(Initial deposit: $100.00/pp at
the time of booking. 2nd deposit of $200.00/pp after 2 weeks of booking.) A
full payment is required when booking if the package is a special on-sale
product.
Step 5. Finalize the booking.
Final Payment
Balance payment of any regular products or services is due 150 days prior to
departure unless specified. If the full payment is not obtained by the due
date, UTOvacation reserves the right to cancel such reservation and retain the
pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment.
Please carefully review your product pages for reference.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel
information, and flight information will be sent to the main contact passenger
approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to
all three terms and conditions including the Internet Sales & Deposit
Policy and the Sales and Cancellation Policy. You also confirm and agree
that you understand that the deposit is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on
the Booking Form with an authentic signature and date on the bottom of the
second page. It is the passenger's responsibility to ensure documentation
accuracy and travel documents validity. You will be liable for the full loss
caused by incorrect information. By the time you full-fill the booking
form, you have agreed to receive correspondence from UTOvacation which might
include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form
together to info@utovacation.com/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 150 days prior to
departure unless specified. If the full payment is not obtained by the due
date, UTOvacation reserves the right to cancel such reservation and retain the
pre-paid deposit to cover any expenses occurred. * In addition, some products
may require a second deposit before final payment. Please carefully review your
product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel
information, and flight information will be sent to the main contact passenger
one month prior to departure.
Make the reservations. A Non-refundable, non-transferable deposit is required
to secure the space. We accept cash, cheque, money order, debit card, credit
card, email transfer, TD transfer. A full payment is required when booking if
the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to
all three terms and conditions including the Internet Sales & Deposit
Policy and the Sales and Cancellation Policy. You also confirm and agree
that you understand that the deposit is non-refundable.
Travel Visa
The following documents from the passenger are required if travel
visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the
supporting documents will be provided from UTOvacation One Month prior to the
trip departure date. Supporting documents requested early are subject to a $50
administration fee
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy
in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure
date. An alternative departure date will be offered for no extra charge.
All passenger cancellation or change requests must be confirmed in written form
by email or fax including your reservation number, full name and
date of travel, cancellations will only be accepted in writing.
Any cancellation of issued flight tickets before outbound departure (all the
segments are unused) at the originally issued place would incur a penalty
charge of CAD/USD 350.00 per ticket. No refund will be issued once travel has
begun.
Cancellation terms will be applied based on the date that the written
cancellation is received and based on the following dates prior to
departure.
All reservations, except where specified:
Number of Days Prior to Departure |
Cancellation Penalty
(Per Person) |
150 days or above |
$300 as penalty |
90 - 149 days |
$300 + 30% of tour
fare as penalty |
30 - 89 days |
$300 + 50% of tour
fare as penalty |
0 - 29 days |
100% of the
tour fare as the penalty |
No refund will be available on departure date and/or
after the tour has commenced (Including denied and/or rejected by Immigration
Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily
forego meals, cruise, tours and/or accommodations. A surcharge may apply should
there be any additional fees occurred from services refused by the passengers.
i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals
have to be arranged in advance during high season (i.e.Holidays, Special
Events, and other important activities and conventions), no departure date
changed is allowed. No refund will be available on departure date change and/or
booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure,
natural disasters, fire, weather, governmental and local authority's order,
political change, strikes, war, riots, quarantine, custom regulations, damages
or inquiry caused by accident is beyond the responsibility of UTOvacation and
therefore, you agree to hold UTOvacation harmless and non-liable for any
refunds or compensation outside of the previously defined refund structure.
Furthermore, should the traveller violate any local/provincial or national laws
during their travels, UTOvacation is not responsible or liable. By this signing
the agreement the client agrees to any offer of a voucher, future company
credit, or alternative arrangements as determined by management at that
time.
No refunds will be offered for Travel notices except for complete travel bans
(Canada Travel Advisory Level 4) (USA Travel Advisory Level 4) which have
occurred after the date of booking. Should an outright travel ban be
implemented by the departing or destination country/city, a full travel credit
will be offered. Refunds will not be granted for pre-existing situations
at the destination country at the time of the booking. Please note, should
UTOvacation incur any unexpected costs from its suppliers, these costs would be
subtracted from and balance/travel credit issued to the passenger
Please note, any refunded amount will not include fees associated with Travel
Visa’s which have already been issued or any services that have already been
delivered.
All reschedule tours are consider non-refundable; regular cancellation policy
does not apply.
No Show
If for any reason, a passenger does not attend the scheduled daily activities
during the tour, an additional supplement fee of 100USD per day will be
applied. (Only applicable for China discounted tours)
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not
be responsible for price, quality, and service of any goods purchased during
the tour.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition
of a surcharge on fuel by the carrier or an increase in the exchange rate,
insofar as the exchange rate applicable before the date on which the services
are provided has increased by more than 5% since the date on which the contract
was entered into; and/or if the increase, without taking into account any
increase in the provincial sales tax or Canada's goods and services tax,
raising taxes, royalties or reauthorized charges by a competent public authority,
is equal to or greater than 7% of the price of services, you may choose between
a full and immediate reimbursement of the services or the provision of similar
services.
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed
necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it
feels it is in the best interest of its passengers especially in cases that
involve the health and safety. This may include minor adjustments like the
timing of a scheduled tour attraction visit to a complete date
modification.
UTOvacation will do our best to notify you of any such changes before your
departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its
tour obligations. However, UTOvacation is not liable for scenarios which impact
room availability, tour execution, separate fees or other elements of the tour
that is enforced by third party individuals such as local and federal
authorities.
Tour Credits
UTOvacation on occasion may issue Travel Credits as either a reward or because
of trip suspension.
Travel Credits may be used on any UTOvacation product except for Travel Visa’s
or First Class fare upgrades
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the
seating selection on the aircraft or cabin location on the cruise
(unless where specified). All the spots are arranged by the airline/cruise
line group department or randomly selected by the computer system.
Therefore, UTO vacation cannot help the customers to change, reserve,
pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any
preferred seat upgrade on aircraft (except for business or first class
seats). Some cruise packages allow the selection of cabins at the time of
booking for an upgraded price; please refer to the product page for
details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause,
will incur a $100 per person charge plus any additional supplier fees. This
includes name changes and removal of any services such as optional tours and
transfers.
*Please note that name changes to airline or cruise line reservations are
subject to full cancellation or re-booking. See Airline Name Changes section
for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is
not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at
the time of amendment and must be paid directly by the passenger to the service
provider. UTOvacation will make its best effort to minimize these costs,
however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance
at the time of booking. UTOvacation does not directly offer Travel Insurance.
The Travel Insurance recommended by UTOvacation are facilitated and owned by
third party operators. Any Travel Insurance purchased by the passenger is
governed by the third party and UTOvacation is not liable or responsible for
said insurance.
Baggage
Each airline company has its own rules and regulations with the baggage weight,
size, and number. The best way to find out the rules and regulations is to go
visit the airline company official website.
Please note, some destinations baggage is not included in the fair. Refer to
your specific tour product page’s terms & conditions for specific baggage
allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
UTO Assurance
By purchasing
UTOvacation's Travel Assurance program, passengers may rebook/reschedule their
scheduled tour without penalty.
• UTOvacation's Travel
Assurance Program must be purchased within 14 days of initial booking.
• UTOvacation's Travel Assurance program: reschedule/rebook up to 150 days before
departure $ 99 - $ 399
• UTOvacation's Travel Assurance program: reschedule/rebook up to 120 days before
departure $ 199 - $ 499
• UTOvacation's Travel Assurance program: reschedule/rebook up to 90 days before
departure $ 299 - $ 599
• Please note, upon purchasing UTOvacation's Travel Assurance program, you understand
that this program is non-refundable and non-transferable.
Please note, when
UTOvacation's Travel Assurance program is purchased, payments made by the
customer will first be applied to the UTOvacation's Travel Assurance program and
then to the remainder of the tour package.
Additional Notes
The extra cost of schedule delay caused by Air Flight cancellation or change
will be undertaken by passengers themselves. The missed itineraries will not be
re-arranged. During the tour or cruise, it will be considered as surrendering
application automatically if you do not attend the pre-arranged tour or check
in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation
reserves the right to abandon any clients if such clients violate the law or
damage the interest of tour groups If a travel visa is denied for any reason
neither it is applied through UTOvacation Visa Service Center nor apply on your
own, the tour cancellation policy applies when cancellation of the tour is
requested. UTOvacation holds no responsibilities for any denied Travel Visa
application.
If a child, 18 years old or younger, is travelling abroad with only one
parent/guardian, children MUST carry a notarized consent letter signed by
non-accompanying parent/guardian. If a child, 18 years old or younger is
travelling alone, children must carry a notarized consent letter signed by both
parents/guardian. Such a consent letter may be requested by immigration
authorities when entering or leaving from a foreign country or by North
American officials when re-entering into USA or Canada. Failure of presenting
such document may result in the rejection of boarding aircraft or vessel for
the children concerned.
UTOvacation reserves the right to cancel any booking/accommodation/flight
arrangement if the customer fails to pay the compulsory tipping for the entire
trip prior to departure date or the 1st day of arrival to the destination.
(Please note, the tip is an industry-standard and is provided to the tour guides
and bus drivers of the designated tours, to ensure our customers receive the
best and high-quality service during the trip.)
Cruise lines reserve the right to cancel, modify or substitute any scheduled
port of calls and the schedule at any time and for any reason whatsoever
without prior notice due to the navigation authority and water conditions. Any
additional expenses cause by the trip interruption should be paid by the
customers, which includes but not limited to meals, transportation, hotel accommodations,
personal expense, and lost baggage. UTOvacation shall not be liable for any
loss to guests.
For children under 18 who will be occupying a bed, there will be an additional
$100 supplement per child. Please note, this is only applicable China discounted
tours or any trip that includes China discounter tours.
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