You can add the UTO Worry-Free Plan, giving you more flexibility to change your order with each new booking.
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☆ Explore the striking 70-meter monument of Quatab Minar.
☆ Visit Agra city a virtual gateway to a world of discovery.
☆ Admire one of the Seven Wonders of the World, the majestic Taj Mahal.
☆ The City Palace of Jaipur built by Maharaja Sawai Ja.
☆ Explore the Imperial city of Delhi.
Tour Code: USIRT10
Duration: 10 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Extra Service: Travel Insurance Visa Service
1) Round-trip international flight from New York to India for NO additional charge
The following departure cities are available for an additional charge:
Additional U$300/person | Los Angeles / San Francisco |
Additional U$500/person | Boston / Chicago / Las Vegas / San Jose / Seattle / Fort Lauderdale / Washington D.C. / Detroit / Miami /Dallas / Denver / Toronto / Montreal |
Additional U$700/person | Atlanta / Vancouver / Charlotte / Memphis / Milwaukee / Austin / Philadelphia / Houston / Portland (OR) / Sacramento / San Antonio / San Diego / Oklahoma City / Phoenix / Orlando |
Land-only package without round-trip international flight ticket: minus U$200/person
2) Ground transportation between the cities ( BY BUS )
3) Hand-picked 4-star hotel accommodations
4) Sightseeing admission fees as listed on the agenda
5) Food as specified on the itinerary (B-breakfast L-lunch D-dinner X-no meal)
6) Special cultural programs as specified in the schedule
7) Professional English speaking local tour expert
8) All tax and fuel surcharges
1) Travel insurance
2) Any personal expenses
3) Tour Extensions and Optional programs
4) A Mandatory Service Charge & Tipping USD 300/pp is required and payable by Credit Card Before Your Final Payment Due Date.
5) India visa fee USD 189/pp
6) Single Supplement: USD 990. (*Our tour price is based on double occupancy and if a single passenger is traveling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
PAYMENT POLICY:
Full Payment is Required at the Time of Booking.
Optional program and Upgrades:
* Since the seats are limited, we recommend you choose optional and extension programs at the time of booking.
Group Size:
☆ 10 - 40 Each Departure Date.
Begin your adventure with UTOvacation by heading to the airport and departing towards India.
*Note: Depending on your departure city, you may need to depart one day earlier than the itinerary departure date. Your flight schedule will be provided once your ticket is issued.
Arrive at Delhi’s International airport, you can choose to arrange your own transportation from Delhi’s International Airport to your hotel or opt for our convenient airport pick-up/drop-off service:
Check-in time at the hotel is 14:00.
Delhi, the capital city of India is a bustling metropolis that successfully combines the ancient and the modern in its folds. Standing on the west bank of the Yamuna River at the narrowest point between the Aravali hills and the Himalayas, this city has commanded the strategically vital route from the northwest frontier to the agriculturally rich Ganges plains for more than 2,000 years. Its strategic location was one of the prime reasons why successive dynasties chose it as their seat of power.
Rest of the day at leisure to relax at the hotel.
The morning proceeds for a half-day tour of New Delhi.
The city of Delhi can broadly be divided into two parts, Old Delhi and New Delhi. Old Delhi was the capital of Delhi’s Muslim rulers notably the Mughals between the 17th & 19th centuries, and New Delhi is referred to as the IMPERIAL city when the British decided to move their capital from Calcutta in 1911.
Start the tour with a visit to the Qutab Minar. One of Delhi’s most striking monuments is the 70-meter-high Qutab Minar, (Arabic for pole or axis) which looms majestically across the wide plains of Delhi. The monument marked the site of the first Muslim kingdom in Northern India, established in 1193. Drive past the Parliament House, the Presidential Palace - Rashtrapati Bhavan (view from the outside), and the India Gate monuments built during British rule. India Gate is the famous war memorial situated at the east end of the Rajpath facing the Rashtrapati Bhavan. Later visit the Agrasen Ki Baoli – a stepwell in the center of the city and end the tour with a visit to the Bangla Sahib Gurudwara.
In the afternoon, drive to Agra. Agra city is a virtual gateway to a world of discovery. It has witnessed the rise of the pomp and pageantry of three great Mughal monarchs - Akbar, Jehangir, and Shah Jehan, all of whom lavished on this fabled city, their love, and riches to transform the land into one of the greatest centers of art, culture, learning, and commerce. Much of the city’s impressive past lives in evidence even today, in the haunting presence inside the monuments and in the majesty of the buildings. Rest of the day at leisure to relax at the hotel or join our optional tour to visit the Tomb of Itimad-ud-daulah.
Optional program Day 3: Tomb of Itimad-ud-daulah: USD 59/person
The Tomb of Itimad-Ud-Daulah is a masterpiece of the domeless class of Mughal tombs. It is the first building finished in white marble and marks the transitional phase from red stone to white marble, from Akbar’s tomb Sikandra to the Taj Mahal. Built by Nur Jahan, in memory of her father Ghias-ud-Din Beg, who was conferred the title ‘Itimad-ud-Daulah’ meaning ‘Pillar of the Government’. It is the first tomb to be built in white marble instead of red sandstone. It marks the departure from the red sandstone buildings of Mughal architecture. This optional tour also consists of a visit to the villa and garden of Sikandra.
To start the day, a sunrise visit to the Taj Mahal.
The Taj Mahal was built by the great Mughal Emperor Shah Jehan as an expression of his love for his wife Mumtaz Mahal. It is described as the most extravagant monument ever built for love; it stands on the banks of the Yamuna River and is a flawless architectural masterpiece. Taj Mahal was constructed over a period of twenty-two years, employing twenty thousand workers. It was completed in 1648 C.E. The construction documents show that expert craftsmen from Delhi, Qannauj, Lahore, and Multan were employed. The mausoleum is part of a vast complex comprising a main gateway, an elaborate garden, a mosque, and several other palatial buildings. The Taj is at the farthest end of this complex, with the river Yamuna behind it.
After the tour, return to your hotel to freshen up. Afterward, proceed to visit and explore the city on your own or join our optional tour of the Agra Fort.
The afternoon is for leisure to relax at the hotel or explore the markets of Agra. In the evening, proceed to visit the Taj Mahal at dusk from Mehtab Bagh or Taj View Point.
Optional program Day 4: Agra Fort: USD 60/person:
The Agra Fort was built by the great Mughal Emperor Akbar and developed later by his successors in the year 1565. The fort was principally a military structure and later partially became a Palace during the reign of Emperor Shah Jehan.
Today, you will embark on a journey to Jaipur to visit the Abhaneri Stepwell.
Jaipur is named after its founder, Maharaja JAI SINGH II the city of Jaipur was founded in 1727. An avid astronomer, he laid out the city with its surrounding walls and six rectangular blocks according to principles of town planning set down in the ancient Hindu treatise on architecture.
The concept of stepwells originated in India, and these acted as reservoirs or storage tanks that could store a large amount of water and keep it cool as well. Chand Baori is India’s most famous stepwell and is believed to be one of the largest of its kind in the world. Located in the village of Abhaneri, it was built by Raja Chand a Rajput ruler between the 8th and 9th centuries, to solve the water problem of this arid region.
The rest of the day is leisurely relaxing at the hotel or exploring the local bazaars.
This morning, proceed to visit the Hawa Mahal (Palace of Winds), City Palace, the Observatory, and the local bazaars. Completed in 1799, the Palace was originally built to allow the sequestered ladies of the court to view the bustling life of the city. It is popularly known as Hawa Mahal, because of the perforated screen façade which catches the welcome breeze or Hawa. The City Palace was originally constructed by Maharaja Jai Singh II, and over time, many of his successors have added additions to the complex. As a result, the palace complex is divided into a series of courtyards, expansive gardens, and numerous buildings. This diverse collection of features provides an array of attractions for visitors to explore and enjoy. Located adjacent to the City Palace, the Jantar Mantar is an observatory built in 1728 by Sawai Jai Singh. His passion for science and astronomy was just as remarkable as his prowess as a warrior. Prior to commencing the construction of the Jantar Mantar, he dispatched scholars to study foreign observatories.
In the afternoon, a visit to the local bazaars or handicraft shops is a must for those looking to indulge in some shopping. Here, visitors can peruse an array of unique goods and handicrafts, allowing for an authentic glimpse into local culture and traditions.
Later in the evening, the rest of the day is free of leisure, or join our optional tour to the Birla Temple to witness the Aarti Ceremony.
Optional program Day 6: Aarti Ceremony at Birla Temple: USD 90/person:
The Birla Temple is a must-see, as it presents the opportunity to witness the Aarti Ceremony. This special ritual involves the offering of light to the deities, and it is a mesmerizing sight to behold. The intricate architecture of the temple adds to the experience, making it a fitting way to cap off a day of exploration and cultural immersion.
The full day is at leisure to relax at the hotel, or join our optional tour to visit the Amber Fort with Elephant/Jeep ride.
Optional program Day 7: Amber Fort - Jeep Ride: USD 79/person or Amber Fort - One-way Elephant ride and return by Jeeps: USD 90/person
Amber Fort was made by Maharaja Man Singh and completed by Sawai Jai Singh. Set amongst rugged hills this is a fascinating blend of Hindu and Mughal architecture. It is believed to have been the capital of the "Minas" tribe, the original inhabitants of Rajasthan.
Today, we will be driving to Delhi. Delhi, the capital city of India is a bustling metropolis that successfully combines the ancient and the modern in its folds. Standing on the west bank of the Yamuna River at the narrowest point between the Aravali hills and the Himalayas, this city has commanded the strategically vital route from the northwest frontier to the agriculturally rich Ganges plains for more than 2,000 years. Its strategic location was one of the prime reasons why successive dynasties chose it as their seat of power. Arrive in Delhi & Check-in in at your hotel. The rest of the day is free to explore or visit the local bazaars/handicraft shops for shopping.
This morning, proceed to visit Old Delhi. Join our optional programs to to experience traditional Indian life or visit the Akshardham Temple Complex, or visit both.
Morning Optional program Day 9: Old Delhi Tour - Visit to Jama Masjid, Cycle Rickshaw ride, and Red Fort: USD 79/person:
Jama Masjid is the principal mosque of Delhi. Commissioned by the Mughal Emperor Shah Jehan and completed in the year 1656 AD, it is the largest and best-known mosque in the country.
The Red Fort was built in 1648, this sprawling fort of red sandstones stands along the river Yamuna and is surrounded by a wall of about 2.4 km in circumference. It was built by the Mughal Emperor Shah Jehan.
Afternoon Optional program Day 9: Akshardham Temple Complex: USD 90/person
A mega temple complex, Akshardham, in New Delhi, one of the biggest and most intricate places of worship ever constructed, is drawing a horde of visitors and seems set to become a major tourist attraction. The complex is huge spread over 100 acres of land. It is made entirely of white marble (symbolizing purity and peace) and the red sandstone so characteristic of Delhi monuments. No steel has been used in its construction and is a fusion of several styles of North Indian temple architecture. It is widely heralded as one of the greatest monuments India has ever produced. The Akshardham temple consists of 234 intricately carved pillars, 9 ornate domes, 20 quadrangle spires, and 20,000 statues of India’s Hinduism’s spiritual personalities. The temple reaches 141.3 feet into the sky, spans 316 feet in width, and is 356 feet long. Inside the temple, each worshipfully carved pillar, ceiling, and dome shares a story of devotion offers a darshan of a deity or captures an incident from the life of Bhagwan Swaminarayan. The exhibitions are displayed in three large halls, each with a unique display style. A source of education, information, and inspiration, they are a fourfold combination of art, science, culture, and spirituality. Artistically mesmerizing, scientifically stunning, culturally moving, and spiritually elevating, the exhibitions create amazing environments capable of transporting viewers to ancient India. A balanced fusion of ancient values and wisdom and the best of modern media and technology, the exhibitions provide a powerful, soul-stirring experience of Hindu heritage and universal. The three halls are Sahajanand Darshan – Hall of Values; Neelkanth Darshan – Large Format Film; Sanskruti Darshan – Cultural Boat Ride.
Today, make your own transfer to the airport for your departure flight or choose the optional private airport drop-off service ( $80 / Person--Minimum to 2 ppl ).
Note: *Depending on the air availability, flight back to USA/Canada may depart (00:00 am-03: 00 am) on the next day.
For your final day, you may explore the city at your own convenience and transfer to Delhi airport in the evening. Hotel checks out before noon. (Late check-outs are available for purchase if you wish to relax and enjoy your hotel room).
FLIGHT CHOICE:
☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0
☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way
Price: U$299/person
☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)
Price: U$499/person
☆ Business Class Flight Upgrade: U$4000/person
MEAL PLAN:
☆ Breakfast Package (Day3-10):
Price: U$149/Person
(Early bird price U$99/person)
☆ Bite & Sip Package: Coming Soon!
VALUE PACK: Click here to view itinerary
Price: U$555/person (with extra 10% off)
OPTIONAL PROGRAMS (CHOOSE BEFORE THE TRIP STARTS):
☆ Private Airport Pick up / Drop off Service: U$80/person one way (Minimum To 2 PP).
☆ Day 3: Tomb of Itimad-ud-daulah: USD 59/person
☆ Day 4: Agra Fort: USD 60/person
☆ Day 6: Aarti Ceremony at Birla Temple: USD 90/person
☆ Day 7: Amber Fort - Jeep Ride: USD 79/person
☆ OR Day 7: Amber Fort - One-way Elephant ride and return by Jeeps: USD 90/person
☆ Day 9: Old Delhi Tour - Visit to Jama Masjid, Cycle Rickshaw ride, and Red Fort: USD 79/person
☆ Day 9: Akshardham Temple Complex: USD 90/person
Tour Extensions:
1) Sri-Lanka 4 Days 3 Nights 4-star accommodation (Post - Tour) : Click here to view itinerary
Price: U$1999/person
Single Supplement: U$1999
2) Sri-Lanka 4 Days 3 Nights 5-star accommodation (Post - Tour) : Click here to view itinerary
Price: U$2199/person
Single Supplement: U$2199
Stay Like A Local-Extensions:
1) Return Flight Extension-3 DAYS (Drop Off Service Not included)
Price: U$1299/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension-5 DAYS (Drop Off Service Not included)
Price: U$1399/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)
Price: U$1499/person
Included:
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date may be selected at a later point prior to final payment, or you may specify your preferred return date in the "Remark" Column.
4) Return Flight Extension: 6-30 DAYS (Airport pick up and drop off service Not included) (Depart from other Asian Cities):
Price: U$1699/person
Included:
*Return flight from Tokyo / Osaka / Seoul / Taipei / Beijing / Shanghai / Hong Kong / Manila / Singapore / Kuala Lumpur / Ho Chi Minh City / Phnom Penh / Bangkok / Phuket
*Air Ticket change fee & fare difference from the original itinerary
*Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
Hand-picked 4-star Hotel accommodation: (Based on ratings by booking.com)
☆ Delhi: NUO by Justa Hotel or Similar
☆ Agra: Hotel Royale Regent or Similar
☆ Jaipur: Hotel Marigold or Similar
Upgrade to 5-star Hotel accommodation with breakfast: U$299/Person: (Based on ratings by booking.com)
☆ Delhi: The Leela Ambience Convention Hotel or Similar
☆ Agra: Crystal Sarovar Premiere or Similar
☆ Jaipur: Hilton Jaipur or Similar
International Air:(*UTOvacation reserves the right to confirm the airlines below)
☆ United Airline; ☆ American Airline; ☆ Delta Airline; ☆ Singapore Airlines; ☆ Air China; ☆ Air Canada; ☆ Hainan Airlines; ☆ China Eastern Airlines; ☆ Cathy Pacific Airlines; ☆ China Southern Airlines; ☆ Xiamen Airlines; ☆ Beijing Capital Airlines; ☆ Sichuan Airlines; ☆ Hongkong Airline; ☆ Eva Air
Visa:
India REQUIRES A VISA FOR USA & CANADA PASSPORT HOLDERS.
* UTOvaction"s India E-visa Service Option (Multiple entry, 30 days stay): U$189/person
【 Please Click Here To Read The detailed information and requirements for India Visa 】
Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:
https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm
* A final trip confirmation will be sent to the main contact passenger via email one month prior to departure that includes a day-by-day itinerary, hotel information, and flight information.
* If acquiring a visa on your own, the supporting documents will be provided from UTOvacation one month prior to the trip departure date. Supporting documents requested early are subject to a $50 administration fee.
*International Travellers having Pakistani Passport or Pakistani origin may please apply for regular Visa at Indian Mission.
*Former Indian Nationals that have been Naturalized must provide copy of stamped Renunciation Form or Deemed Surrender Certificate in order to apply.
* Call 1-855-526-1286 or email [email protected] for any inquiries about travel visas.
More about Travel Documents
*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.
*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.
*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.
*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.
*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.
*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).
*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).
India, also known as the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. |
IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. There are several things to know before you go: |
8 Most Common Travel Illnesses (and How to Avoid Them) https://www.readersdigest.ca/travel/travel-tips/common-travel-illnesses/
Hotel Preferred Bedding Configuration - Twin Room (two separate beds) - Double Room (one bed) *Requests are not guaranteed and are subject to each hotel"s discretion and availability. |
Climate & Clothing |
India has three seasons. November through March is generally pleasant, with warm, sunny days. It is hot in May and June. Monsoon season usually begins around June on the west coast and slightly later elsewhere. Southern India receives rainfall between mid-October and December. Casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. Bring clothes according to in which season you are traveling.
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Any of the travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and conditions. Please make sure that you read carefully before making any payment.
Reservation
Online Reservations
Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here)
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passports. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.
Step 4. Make your payment online :A Non-refundable, non-transferable payment is required to secure the space. (The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.)
Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Step 6. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.
By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Offline Reservations
Step 1. Complete the reservation.
Call 1-855-526-1286 to request a Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778
Step 2. Finalize the booking.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
Step 3. Trip Confirmation.
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit/payment at booking is non-refundable.
Travel Visa
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
No Show
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation reserves the right to modify, reschedule the tour or issue a full travel credit to clients should there be any of the following situations occurring which are all beyond our control
1) Global/regional pandemics recognized by WHO/destination country health authority
2) Travel restrictions and protocols or lock-downs that are put in place imposed by local government or travel governing organizations
3) Flight cancellation or being unable to provide a full capacity by the airlines
4) Wars and strikes
5) Any other acts of God
An alternative departure date will be offered for no extra administration fees if clients wish to rebook the same package.
Cancellation policy applies if tour is requested to be cancelled by clients under the above situations.
A surcharge might incur imposed by the third party i.e. airlines, cruises, hotels, ground tour operators, any other service providers under the above situations.
Tour Credits
Please note: Travel
credit will be applied should there be any cancellation/refund occurs if the
tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Reservation Adjustments
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a traveling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
Travel Insurance
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Flight upgrade
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.
Baggage
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company"s official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
Flight Package Description
Silver Flight Package ( Guaranteed maximum of one-stop/layover to your destination country gateway )
If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets.(Option and flight itinerary are subject to availability)
Gold Flight Package ( Guaranteed non-stop flight to your destination country gateway )
If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)
Vaccination
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following to that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra costs will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such a document may result in the rejection of boarding aircraft or vessel for the children concerned.
Please note that some tour packages may require the compulsory gratuity which will be collected before your departure date. Failure to do so, UTOvacation reserves the right to cancel the booking (including all accommodations and flight arrangements)
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable to China discounted tours or any trip that includes China discounted tours.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.
Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.
Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.
If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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