☆ Get a touch of the smiling country in an elegant and refined way
☆ Cover Thailand from the old to the new and from the North to the South
☆ Capture the contrasted Thai people in a new lens
☆ Stay in certificated SHA+/AQ standard 5-star hotels throughout the journey
☆ Savor the local delicacies in some world famous Michelin restaurants
☆ Enhance overall experience with "Hands-on programs" designed along the route
☆ "White Glove" private butler service with executive Mercedes-Benz sedan or van at service throughout the journey
Tour Code: USTE17
Duration: 17 Days
Optional Features and Upgrades: Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking:
Service Language: English
Extra Service: Travel Insurance Visa Service
1) Round-trip international flight from New York / Los Angeles / San Francisco / Toronto to Thailand for NO additional charge
The following departure cities are available for an additional charge:
|Additional U$300/person||San Jose / Seattle / Washington / Boston / Chicago / Houston / Vancouver / Montreal|
Atlanta / Austin / Charlotte / Dallas / Denver / Detroit / Memphis /Miami / Orlando /
Fort Lauderdale/ Milwaukee / Oklahoma City / Philadelphia / Phoenix / Portland /
Sacrament / San Antonio / San Diego / Las Vegas / Edmonton / Saskatoon / Winnipeg /
Calgary / Ottawa / Quebec / Halifax
2) Comprehensive sightseeing via private vehicleLand only package without round-trip international flight ticket: minus U$1000/person
3) Hand-picked deluxe 5-star hotel accommodations with daily breakfast
4) Sightseeing admission fees as listed on the agenda
5) Food as specified on the itinerary
6) Special cultural programs as specified in the schedule
7) Professional English speaking local tour expert
8) All tax and fuel surcharge
10) UTOvacation"s Travel Assurance Program (Free Reschedule before 150 days prior to trip departure and before air tickets are issued)
1) Travel insurance
2) Any personal expenses
3) Tour Extensions and Optional programs
4) Single Supplement: U$6999 (*Our tour price is based on double occupancy and if a single passenger is travelling solo and not sharing room with any roommate for the entire trip, a single supplement fee is charged. If a passenger shares a room with travel partner(s) on the tour, such fee is waived.)
ALL PRICES ARE IN USD
1. Deposit: U$3000/person at the time of booking
2. Final Payment: 180 days prior to the trip departure
☆ 2 - 9 people in each departure date
OPTIONAL PROGRAM AND UPGRADES:
☆ Since the seats are limited, we recommend you to choose optional and extension programs at the time of booking.
UPGRADE TO BUSINESS CLASS: (BEFORE FINAL PAYMENT)
☆ (Only Available For USA -- Asia International Round Trip) Cost Extra U$4000/person.
SPECIAL ACTIVITIES (Included in Tour Fare)
Day 6 - Cooking delicious Thai food in one of Thailand’s historical restaurants
Day 7 - Making Thai-Arts Umbrella at Sankampang Handicraft Village
Day 9 - Unforgettable Bamboo Rafting at Mae-Wang River
Day 11 - Snorkeling experience on a secret island
Day 14 - Meditation & Retreat inside your Forest Villa
On board international flight to Thailand.
Arrive in one of Bangkok’s International Airports (Suvarnabhumi). Our team will take care of you from the moment you exit the arrivals hall where you will be met by our transfer staff on arrival and be taken directly to your hotel in Bangkok.
Today, we will visit one of Bangkok's well known sights at the Temple of the Golden Buddha (Wat Trimitr) to see its solid gold Buddha, then we drive through the bustling Chinatown, Bangkok's largest Flower Market at Paklong Talat, drive via Royal Avenue where most of the Government offices are located. In the afternoon, explore Bangkok's must-see the Grand Palace - a walled complex on the banks of the Chao Phraya River that was once the seat of Siam’s - and later, Thailand’s - kings. Later, witness the riverside Temple of Dawn (Wat Arun) and relax on a motorboat ride along the Chao Phraya River.
This morning, enjoy the journey to Ayutthaya, home to the UNESCO listed ruins of the medieval capital of Siam. On the way, stop at the Gems Gallery, where you can see how traditional Thailand precious jewelry is produced. Seeing the restored chedi of the crumbled Wat Phra Mahathat which was built in 1374 at the start of the Ayutthaya era, it is an impressive temple ruin originally constructed to house Buddha relics that mysteriously appeared to an early Ayutthayan king. The temple is famed for Buddha images that have tree roots grown around them to startling effect. Afterwards, visit the Wat Yai Chai Mongkhon located off the city island in the southeastern area of Ayutthaya in present Phai Ling Sub-district one of the landmarks of Ayutthaya.
Damnoen Saduak locates about 100 kilometers southwest of Bangkok, which offers the best floating market experiences. The Floating Market consists of a maze of narrow canals and can be navigated by boat. Later, Continue to Kanchanaburi and visit War Cemetery, resting place for over 6,000 Allied prisoners and an opportunity to walk across the bridge on the Kwai River, famously connected to the “Death Railway” of World War II.
This morning, learn how to cook delicious Thai food in one of Thailand’s historical restaurants! This discovery class lets you cook like a Thai Chef, preparing 4 or 5 recipes in half a day! After the class, each student receives a culinary certificate and then savours their masterpieces in our restaurant - or takes them back home. In the afternoon, fly to Chiang Mai, an ancient capital of the Lanna Kingdom. Arrived in Chiang Mai, transfer to hotel, and then enjoy free time for individual interests.
Start today's morning tour with Wat Phrathat Doi Suthep, Northern Thailand's most sacred temple, containing a holy relic of Lord Buddha. Equally impressive is the mythological Naga (dragon-headed serpent) staircase, with 290 steps leading up to the temple grounds. In the afternoon, visit Sankampang Handicraft Street, center of handicrafts, for on-site demonstrations on how the silk, lacquer, silver, wood and bronze wares are made.
This morning, depart Chiang Mai and drive to scenic Chiang Rai, the northernmost province of Thailand. Stop at Wat Rong Khun (the White Temple) which is one of the most recognizable temples in Thailand. Then continue to Sop Rauk and ascend to the hilltop viewpoint to see the famous "Golden Triangle" of Southeast Asia - the meeting point of the borders of Thailand, Myanmar, and Laos. The locals call it "Sop Ruak", as this is also where the Mekong meets the Ruak River. Continue to the dramatic House of Opium at Golden Triangle Park, offering an informative exhibition on the history of opium which dates back to almost 5000 years ago.
In the morning, experience the bamboo rafting along the Mae-Wang River! The raft is made by Mon people with local materials. Rafting was a way local people used to live along the river. You can just sit back and enjoy the wonderful natural scenery during this 50-minute exciting activity. The afternoon is free. Alternatively, make the most of your time with our optional Elephant World Sanctuary Excursion (complimentary).
Take a short domestic flight to Phuket, the largest and most popular island of Thailand. After arrival, we will be transferred to your hotel in Khao Lak, and be inspired by the beauty of the world with pristine white sand beaches.
Snorkeling day trip will take you by speedboat to the snorkeling location of Koh-Pad Island, an isolated island in the middle of Andaman Sea. It’s so unique, a real paradise for all diving enthusiasts and sea lovers.
Today’s city tour includes the most famous old town area. Stroll through the quaint town center and capture photos of the exceptional Sino-Portuguese design of the majestic shop houses and museums in this historic district. Around Thalang road, the beautiful architecture along these roads will take you back to the charm of the old days. In the afternoon, stop at the lookout point on the island – Khao Rang Hill View Point.
Spend a lazy day and romantic night in your luxury pool villa. This is a romantic hideaway in the treetops, so tranquil and calm, a place to rejuvenate and relax amongst nature.
Thailand is the best destination for those wishing to learn and develop an authentic meditation practice. This morning, you will enjoy a 2 hours Private Coaching of Meditations. This is your ideal try if you are willing to make the first step of your next move.
A free leisure day at the white sandy beach or join our Phi Phi Island optional tour (complimentary).
Today is yours to just relax, rejuvenate, and enjoy the beautiful surroundings.
Bid farewell to Thailand and board the return flight back to your hometown today.
STAY LIKE A LOCAL-EXTENSIONS: (CHOOSE BEFORE THE TRIP)
1) Return Flight Extension - 3 Days
- Air Ticket change fee & fare difference from the original itinerary
2) Return Flight Extension - 5 Days
- Air Ticket change fee & fare difference from the original itinerary
3) Return Flight Extension: 6 - 20 Days (Airport Drop Off Service Not included)
- Air Ticket change fee & fare difference from the original itinerary
- Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
4) Return Flight Extension: 6 - 60 Days (Airport Drop Off Service Not included) (Depart from other Asian Cities)
- Return flight from Tokyo / Seoul / Taipei / Hong Kong / Beijing / Shanghai / Manila / Singapore / Kuala Lumpur / Ho Chi Minh City / Phnom Penh / Bangkok / Phuket
- Air Ticket change fee & fare difference from the original itinerary
- Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.
HAND-PICKED DELUXE 5 STARS HOTEL ACCOMMODATIONS:
☆ Bangkok: The Westin Grande Sukhumvit Bangkok or similar
☆ Chiang Mai: Le Méridien Chiang Mai or similar
☆ Khao Lak: Le Méridien Khao Lak Resort & Spa or similar
☆ Phuket Tropical Forest: Villa Zolitude Resort & Spa (Tropical Pool Villa)
☆ Phuket Beach Area: The Westin Siray Bay Resort & Spa Phuket or Le Méridien Phuket Beach Resort or similar
INTERNATIONAL AIR: (*UTOVACATION RESERVES THE RIGHT TO CONFIRM THE AIRLINES BELOW)
☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air China ☆ Air Canada ☆ Hainan Airlines ☆ China Eastern Airlines ☆ Cathy Pacific Airlines ☆ China Southern Airlines ☆ Xiamen Airlines ☆ Beijing Capital Airlines ☆ Sichuan Airlines ☆ Hongkong Airline ☆ Eva Air
* Thailand does not require a visa for USA & Canada passport holders.
( For other passport holders, please refer to the Consulate General of Thailand"s Website for more information and Thailand visa instructions.)
Thailand is often referred to as the “land of smiles,” and while it may be a cliché, it also happens to be quite true. On the whole, Thailand is a very welcoming, friendly country, particularly when you get outside the large tourist centers like Phuket and Bangkok. Also, Thailand is famous for its beautiful white sand beaches and stunning, clear blue seas, with over 2,000 miles of coastline and 8,000 tropical islands!
Packing List For Thailand:
l Passport – Ensure your passport is valid for at least a year and has plenty of blank pages. Also get a passport cover – they’re cheap, and will protect your passport from damage plus provide a handy place to stash tickets etc whilst in transit.
l Travel Insurance – Make sure you have travel insurance that covers your full range of activities e.g. scuba diving (World Nomads backpacker travel insurance is recommended by Lonely Planet amongst others and can be bought immediately online)
l Thai SIM card – it’s much cheaper to switch over to a Thai SIM card on your phone rather than use roaming from home. You can buy a Thai SIM card online with Klook and pick it up at the counter at the airport when you arrive in Thailand. Alternatively, you buy a SIM at one of the telecom shops at the airport or once you’re in the city.
l Do I Need A Visa For Thailand? – USA and Canada nationalities do NOT need a visa for Thailand – you simply arrive in Thailand and get a stamp that allows you to stay 30 days in Thailand. (This is technically known as a visa waiver stamp). See this official list for the full rundown of which nationalities do not require a visa to enter Thailand.
l Prescription Medicines – Have a full supply of any prescription medicines you require
l Credit Cards and Debit Cards – Have credit cards and a debit card that will work in international ATMs and won’t block you due to being accessed from Thailand.
Must-Have Items to Carry - Whether you purchase them locally or bring them from home, you'll certainly want each of these essentials with you:
l Sunscreen: Prices for sunscreen often reflect the fact that locals rarely use it.
l Sunglasses: Sunglasses often get abused, so consider buying a cheap pair locally.
l Mosquito Repellent: Dengue fever is a serious problem throughout Thailand. The best defense is to protect yourself from bites. Mosquito coils can be purchased everywhere; burn them while sitting on your porch or balcony.
l Toilet Paper: You'll find it on tables in restaurants but not always in the bathrooms!
l Hand Sanitizer: Soap isn't a guarantee, even in nice restaurants. You'll certainly want some after your first squat toilet experience.
l Power Adapter: Most of the power outlets in Thailand are universal now; they accept both the US-style flat-pronged plugs as well as the rounded European-style power plugs. To ensure that you can connect everywhere, consider bringing a universal power adapter and check the voltage ratings (Thailand uses a 220-volt system) on your devices/chargers. Anything that relies on USB charging or has a dual-voltage transformer should be fine.
The casual outdoor clothes are highly recommended. A pair of comfortable walking shoes. Socks, pants, and underwear. An umbrella and waterproof coat will be strongly recommended because it often rains in Thailand. Bring clothes according to in which season you are traveling.
Bangkok, Thailand: Annual Weather Averages
April is the hottest month in Bangkok with an average temperature of 31°C (87°F) and the coldest is December at 26°C (79°F) with the most daily sunshine hours at 9 in December. The wettest month is September with an average of 220mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).
Phuket Thailand: Annual Weather Averages
March is the hottest month in Phuket with an average temperature of 29°C (83°F) and the coldest is January at 27°C (81°F) with the most daily sunshine hours at 9 in April. The wettest month is September with an average of 400mm of rain. The best month to swim in the sea is in April when the average sea temperature is 30°C (86°F).
Hotel Preferred Bedding Configuration
- Twin Room (two separate beds)
- Double Room (one bed)
*Requests are not guaranteed and are subject to each hotel's discretion and availability.
Any of travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and Conditions. Please make sure that you read carefully before making any payment.
Step 1. Visit UTOvacation website at www.utovacation.com, register or login to your account.
Step 2. Choose your desired departure date and departure city.
Step 3. Enter the travellers’ information according to the passport. Please identify and provide the contact information for the main traveller. All communication from UTOvacation will be sent to the main traveller only.
Step 4. Make a deposit to complete the reservation. A non-refundable, non-transferable deposit of $3000/person is required to secure the space. A full payment is required when the booking is created within the final payment period (180 days before the departure date).
Step 5. Booking is confirmed.
By booking your tour online with UTOvacation.com you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Step 1. Complete the reservation.
Call 1-855-526-1286 to request Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger's responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future. Email/Fax your current and valid Passport Copy with the Booking Form together to firstname.lastname@example.org/416-251-7778
Step 2. Finalize the booking.
Make the deposit. A Non-refundable, non-transferable deposit is required to secure the space. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product.
Step 3. Booking is confirmed.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference.
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all three terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy. You also confirm and agree that you understand that the deposit is non-refundable.
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.
Full or final payment is due 180 days before tour departure date. Travel documents including but not limited to valid Passport (or copy), Risk assumption waiver form with signature shall be collected as well by this date. Any failure to do so might result in trip cancelation, price increase, inflation surcharge or forfeiting your existing fund in your account.
Final Trip Confirmation
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact traveller approximately one month before departure.
Trip Cancellation and Eligible Refunds
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section.
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation or change requests must be confirmed in written form by email or fax including your reservation number, full name and date of travel, cancellations will only be accepted in writing.
Any cancellation of the issued flight tickets before departure (all the segments are unused) would incur a penalty of a minium of USD 350.00 per ticket or the surface price of the ticket subject to the rules and regulations of airline company. A adminitration fee also applies. No refund will be available once travel has begun.
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
All reservations, except where specified:
Number of Days Prior to Departure
Cancellation Penalty (Per Person)
180 days or above
$3000 as penalty
90 - 179 days
$3000 + 30% of tour fare as penalty
30 - 89 days
$3000 + 50% of tour fare as penalty
0 - 29 days
100% of the tour fare as the penalty
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer).
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation.
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority's order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By this signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time.
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered. Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger.
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer.
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.
All upgrade packages are non-refundable including gold/silver flight package, hotel, cruise cabin, meal package and etc.
Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:
*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee..
A Word About Tipping
For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.
We don't take any infants or babies under 2 years old for any of our tours.
Shopping During your Tour
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada's goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary.
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification.
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed).
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities.
UTOvacation on some occasions may issue Travel Credits as either a reward or because of trip suspension.
Travel Credits may be used on any UTOvacation product except for Cruise packages, Travel visa, Flight ticket/First-class flight fare upgrades or Gratuities.
Please note: Travel credit will be applied should there be any cancellation/refund occurs if the tour/service has been paid by travel credit in the initial transaction.
Travel Seat Arrangements
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins.
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a travelling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy.
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.
There are no refunds for unused services.
There is a need to pay deposit for any of the optional programs and extensions. Please note there is a possibility that the seats are all gone once you wish to attend such activity onsite or price might change due to the inflation, so we ask you to sign up early. For any early bird or discounted rate for the side trips special promotion, a non-refundable deposit or full fare might be required as per the terms and conditions.
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.
Once we are done issuing your flight tickets, our ticketing department will send you an email to confirm the details in time. UTOvacation shall take no responsibilities if airlines change schedules or change routings afterwards and no refunds shall be commenced because of such alterations.
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.
Gratuities for tour director/local guide or driver are not included in the package price and if you are happy with their outstanding services, we recommend a tipping guideline: $15 per person per day for the guide and $ 5 per person per day for the driver. If you find the service is exceptional, feel free to tip additionally. Please keep in mind that the amount of appreciation is always at your discretion except for some itineraries and we thank you for your generosity and kindness. Should you wish to settle your tipping money before the trip by using credit card, you may do so in your account.
Tour Fare Includes
Please refer to your tour itinerary for the most updated information
Tour Fare Excludes
- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination.
- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).
- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.
- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.
The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.
All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests.
Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, If less than 10, there will be a FIT surcharge of up to 50% extra on top of the price per person. UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the airline company provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. If you request a better flight schedule, please check out the flight upgrade services we provide.
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at email@example.com for assistance.
Special Notes for Middle Eastern packages：
Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition.
1.It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period.
2.Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels, clubs and restaurants, never in public open areas.
3.Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports.
4.Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy.
5.Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset.
6.Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel.
7.Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.
UTO Worry-Free Plan:
Risk Free Deposit:
1. By making a deposit of $600pp in a timely manner, you will secure a vacation spot and avoid any future package/service price increase. Within the first 30 days after you put down the deposit, you may cancel at any time without a question asked and receive a full refund in the form of your payment less any incurred fees. (Only applicable 180 days before trip departure)
2. After 30 days of your deposit payment, you may still cancel your trip for any reason up to 180 days prior to your departure date and your deposit(non-refundable) will be converted to UTO future travel credit in full amount for 24 months. (If you cancel within 180 days before tour departure date, your deposit will be lost plus penalty as per terms and conditions)
Flexible Name/Tour Change:
1. No administration fee is charged for name change/tour change/minor correction up to 180 days prior to your departure date (except for any additional cost/surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line)
2. There is an administration fee of $100pp for any name change/tour change plus any additional cost/surcharge already occurred, if any, imposed by any third party. i.e., airline, cruise line, hotel, ground operator if you wish to make such change within 180 days before the tour starts.
Preferential Force Majeure Solution:
If there are any force majeure events happening beyond the control of UTOvacation (Global pandemics, natural disasters, acts of terrorism, wars, strikes or travel restrictions etc.), your payment less any expenses already occurred will be converted to UTO future travel credit for 24 months.
1. If full payment is not received on the due date as per terms and conditions on our end, we will offer guests an extra 24 hours’ period before cancelling the reservation and imposing any penalties after the deadline time.
2. Supporting document for visa application is provided for free of charge.
1.UTO Worry-Free Plan is complimentary for new bookings only and cannot be combined with any other similar promotions. The existing reservations are not applicable for the plan.
2. Only itinerates with such are applicable for UTO Worry-Free Plan.
3. By purchasing UTO Worry-Free Plan, you understand that this program is non-refundable and non-transferable. Payments made by the customer will first be applied to UTO Worry-Free Plan and then to the remainder of the tour package.
UTOvacation strongly recommends that you purchase travel insurance for any future travel plans.
We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance.
For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.
Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly.
American Travel Insurance (click for more details)
Canadian Travel Insurance (click for more details)
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